Worst experience I've ever had with electronic repair services…read more Horrible communication, owners do not diagnos your parts when they say they will, and even claimed when I came to get my unrepaired item back, they didnt know where it was and I would have to come back weeks later just to get my item back. 2 weeks after I originally dropped off my item, and many unanswered phonecalls, they finally answered, and asked me if I had a DVI to HDMI cord so they could actually do a diagnosis that they never did. I understand that some businesses may or may not have parts they need, but I find strange that not only they asked me for the part, but the fact that a electronic repair biz like this doesnt have basic stuff like input cords for electronic displays for something simple like a diagnosis. Something else I found frustrating is that they are often closed during their listed operation hours, and after constantly going back and forth to their store, it took yet again, another series of eventually answered phonecalls, they finally answered to call in at a certain time to let the owner know to open the store! To be fair, its an independent business and I understand these owners have to run around a bit to do their job, but they definitely should consider either removing their biz hours or just straight up make their services on call, or anything to make their service a bit more reliable. 2 stars only because I eventually got my stuff back, and got a refund for my never recieved diagnosis. Took only a month and a series of eventually answered phone calls. Edit: 1 star because upon reading more reviews, its clear that this is common experience with customers of bad communication, lost or missing parts, and consistent unavailibility. Don't go here!

This place is great. They fixed my PS3 and Laptop within a considerable amount of time of course…read moreone can't expect the process to be Magic and poof there you go but both my items were fixed and work awesome. Definetly a great small business and deserves A+ rating all the time.

My LG tv wouldn't turn on. Called in to drop off my tv and he took care of us! Really nice honest…read moreman and good price. Our tv is alive again!

Anthony is the best! I brought a tv to get fixed in 2019. It was an older model even then, and I…read morewouldn't have been surprised if it was unable to fixed and I just needed to get a new one, but I brought it in just to make sure. He said he could fix it, and in a couple of days I picked it up, it's worked great ever since (I still use it every day, 6 years later!). Since then, any time I've needed TV repairs, I've brought them to A&S. I've had 3 TVs repaired by them now, they are always professional, friendly, knowledgeable, easy to communicate with, and the repairs have always been done well, quickly at good prices. It's great to know they're available if anything else breaks on me. I'll definitely be back if it happens!

Mr Eli was very professional, highly skilled and very friendly. My premium Samsung 85 inch 8K tv…read morestopped working, tv completely died and Mr ELi was at the scene immediately and had my tv fixed in no time. Highly recommended , fair prices and above all as I mentioned earlier HIGHLY skilled.

DO NOT USE THIS COMPANY -- Took my $65 and refused to provide an estimate…read more If I could give zero stars, I would. I paid this company a $65 fee for a technician to come out and inspect my Samsung TV's One Connect Box. After inspecting the unit and taking my money, they completely refused to provide a written quote. A diagnostic fee is supposed to pay for an inspection AND a written breakdown of the diagnosis and required repairs. Taking a customer's money and refusing to provide any paperwork, repair quote, or official documentation is completely unethical and predatory. This was an absolute cash grab. Because of their refusal to provide basic documentation, the $65 was completely wasted, and I was left unable to move forward with my claim. Save your money and go to a legitimate, transparent repair shop that actually provides proper receipts and estimates for the fees they charge.

Sal went above and beyond! Messaged him the problem and responded within minutes knowing what the…read moreissue is and the price! Sal is a man of his word! Came in next day showed him the chat and said he will take care of it. 2 days later called me and said it was ready. He made me test it in the shop and gave me 2 months warranty. Awesome service! Will come back to see Sal! Thank you again Sal!!

Sal was great. Brought in my PS5 to replace the drive and HDMI and he gave me a great price to fix…read moreboth. He had it repaired in a few hours. If you need your console repaired, this is the place!

Very nice man!! Just had him come to check out my tv that stopped working suddenly. He was upfront…read moreand honest that it would cost more to fix it than to just get a new one. I will use Mr. Hao for all my future tv problems!!

John is very good at what he does. He is very patient and knowledgeable and I trust him.read more

Andy was phenomenal. You can tell he's passionate about repairs, customer service, and giving the…read moreoverall value of the repair. He's communicative and ensures that he goes above and beyond to repair your device. He's also honest and truthful and makes sure the value of the repair is worth the investment. In my case I had a 65in LG C1 that randomly shut down. We couldn't find the issue from a first glance but he took it in and found the issue. Now my tv has life again. Definitely recommend and a plus is that he's local business.

If I could give 20 stars I would. Johnny is reliable,…read moreextremely competent and reasonable. He has done a couple of repairs and each time I was more than satisfied. I highly recommend Johnny for tv installation and repair.

If could give this place 0 stars, I would!! My dad sent my TV and his to get fixed here and the…read moreperson he dealt with demanded he paid the full price in order for him to start fixing it. My dad paid $400.00 and after THREE months we still haven't gotten our tvs back!!! I wish I would've seen all of these reviews before having my dad send our tvs to this horrible business. They should not have their "business license"! This "business" is a SCAM!!! The man that attended my dad has been giving him back to back excuses since MARCH. Saying that he is in the hospital and keeps delaying the days he says he will have it ready. Also, sending my dad pictures of him in the hospital saying that's the reason he doesn't have our TVS ready. I'm sorry but as a business you shouldn't be running if you are in n out of the hospital?? Excuses excuses that is not going to resolve the problem were dealing with. I want my dad's money back and our TVS, fixed or not!!! Super unprofessional and unreliable I don't understand how this business is still up.

I am providing an update. The owner of the shop (Leonard) contacted my husband and refunded the…read moreamount that was paid in full and returned our TV (it's still not working). He apologized and shared that the person that I dealt with was a technician and the owner shared he was unaware of how the technician was conducting business. Mr. Leonard is a nice person and understood reasons as to why I was so upset. I still have a broken tv, but at least I was able to get it back and my money too. Hopefully, in the future, if you decide to go here, have things in writing and deal with Mr. Leonard directly. Expectations need to be very clear in order to avoid problems.

I've used In/Home Television Service twice now and I would never use anyone else. Paul is so nice,…read morehelpful and honest. And Glenn, my technician was just exceptional. He looked at my television decided it was fixable, even though per my request, Paul had him bring a new one in case it was not. The price was so reasonable and the service was the best. Don't waste your time or money on anyone else! Thank you Paul and Glenn!

This is a late review Paul fixed my Pioneer Kuro TV a few…read moreyears back and it's still going. Their service is exceptional. They even gave me a loaner TV during the time my TV was being fixed. Bravo!!!