Simply put!! Plain and Simple!! OUTSTANDING!…read moreAn authorized Rannai service rep who takes pride in his work and does not hesitate to return your call!!

We needed our water heater replaced. Justin&Crew got the job done, and everything worked out…read moreperfectly. Pricing & Service all worth it. Awesome job guys! Will always recommend you folks to anyone in our neighborhood and nearby towns. Thank you Thank you!

I had a really bad experience with Kenny but this is meant as an honest assessment and not a hit…read morepiece so I'll start with the one positive thing: I called him close to midnight, he picked up, and made it out to our house the next morning. From there, things took a turn. He told me that a mouse had shorted the circuit board, that the furnace was shot, and that the heat exchanger was cracked and risked leaking carbon monoxide. He quickly put together an estimate for about $7K for a total replacement. I asked him for pictures from the scope that showed the cracks in the heat exchanger and he didn't respond. I had two other HVAC guys come for a second and third opinion. Both of them said that a) Kenny left the dead mouse; b) the circuit board fix was simple; and c) they could see no evidence that the furnace was shot or that there was any cracking in the heat exchanger. I brought this information to Kenny and he said "they're lying." The fix ended up costing me $180, about $100 less than Kenny charged me for the assessment, and now the system is working great. And... the guy who fixed it removed the mouse. I'm not going to make any definitive character judgements, but in the discrepancy between Kenny's assessment and that of the other guys, I just don't see what motivation they would have to tell me that there wasn't a problem where they'd get paid a lot more if there was one -- particularly since I was already primed for a full replacement. I told Kenny that I wasn't happy with his service and asked that he just return the fee I paid him and he said he'd discuss it with his business partner. I never heard back and now he want return my texts or calls. Looking at other reviews around different corners of the internet, my experience seems to be shared by many. Needless to say, we have a great HVAC guy now and I wouldn't consider reaching out to Kenny again.

No call, no show after sending appointment reminder. Waited around all day, and nothing. Tried…read morecalling and left a voicemail. Something seems to always "come up". Have been without AC for over a month. Hasn't returned to fix work that's under warranty. ​

I needed a small job done. Just take down old lights and put in 3 regular light bulb sockets…read more The rep who came out to quote me said, " This is probably the easiest job I have ever quoted." He told me its 1 to 1.5 hours at most. He said the company would send me a quote. I got the quote. They want $900 plus any unforeseen costs. I spoke to a few other electricians I know. They all live too far away to do the job. They said, they are giving me an outrageous quote because the job is too small. One buddy said they dont want the job, but are hoping I dont know anything and will just accept it. One thing these well established companies need to remember is, that is was the small jobs that got them started!

Have contacted Ortts Electric a few times over the last few years for electrical upgrades and…read moreadditions and have always found them to be professional and on time. During the latest visit they did an addition that was not only professionally completed, as expected, but also came in under their projected cost, which is unheard of in today's world. I would definitely recommend their business!

Furnace Repair was refused on the coldest day of the year…read more DDS sold and installed 2 new Lennox systems to us. They have been serviced twice a year (fall and spring) by DDS since new, most recently a month ago. Dave refused to send a technician because of the weather - too dangerous for his employees, he said, on a Saturday. Rely on DDS at your own peril. Earl Cherry Warrenton, VA 20187

Dave's came out to give me an estimate on my furnace. He did not tell me that there would be a…read morecharge for and estimate. He told us it needed at least a full motor replacement and possible system replacement. Est $1800 min up to $5000+ for a new system. We found another service who charged us less than $500 and said the system was fine. Would never recommend this company for anything - they only got a 1 star review because I couldn't post without a star - I really give them a -star

My tenant let me know that the ac (heat pump) wasn't working at my rental house in Harrisonburg…read more She had tried to call several different companies to make an appointment, but they all were scheduling a week out, and they also wanted the landlord to make the appointment. I remembered several years ago I had called Solutions Mechanical (now Fixed HVAC & Plumbing) and they had come out very quickly, so I looked them up, found that their review ratings were just as high as before, and called them. David answered right away and set up the appointment for THAT AFTERNOON, in just a few hours. The tech arrived within the window of time, called me to let me know how much the repair would be (and it was reasonable), had it up and running very quickly, and let me know it was repaired. I paid and my problem was gone within a few hours. I'm glad my tenants didn't have to wait a week to have the ac back on! Thank you so much!

Call first! We came home from vacation to find our hot water heater had broken. called 4 other…read moreplaces who couldn't come out the same day, some not even the next. Solutions certainly was the solution. Scott came out by noon and we had a new hot water heater by 5 pm. Scott was professional and informative. He saved our day. We highly recommend Solutions, and especially Scott!

I bought my Central Boiler Outdoor wood furnace from the Arnettes a few years ago. From talking me…read morethrough the process, great recommendations and troubleshooting advice, they made really made everything quite simple. I've also had them mow my yard, which is about 8 acres, several times and they do a wonderful job.

From the owner: Outdoor wood furnace dealer Central Boiler. Heat your home, shop, pool and more with wood. Cut…read moreyour heating bill today!

Based on their Sept 9, 2024 "9-11" ad... I would never use this business. Insensitive,…read moreinappropriate on all levels. Obviously this business did not lose any family members in this disaster, unlike the unfortunate thousands of others who did. This business should be embarrassed for making a joke out of the mass casualties. Hopefully you go out of business.

From the owner: Specializing in Heating Cooling Installation and Repairs along with a 24 Hour emergency Hotline…read morewith experienced licensed Technicians and Installers

I would not recommend HVAC Front Royal to install your HVAC system. They installed mine in the fall…read moreof 2024. I found out after our HVAC system was installed that no permit had actually been pulled for the job. I originally wasn't too worried as a friend recommended them to me. Boy was I wrong to assume it would be okay. Firstly, it took them three months to complete the install. The time lapse had nothing to do, with parts availability. There were many days that they scheduled with me that ended up being no call, no shows. After a few days of this I started reaching out mid day to get an idea of scheduling. The days they did come, they were often hours late. The company is run by two brothers in law. One is the licensed HVAC tradesman, who is very nice, but as io mentioned wasn't very good at communicating or keeping to any type of schedule. I was inclined to overlook this, as he is very nice and was always apologetic for his tardiness or no shows. Stuff happens I get it. His brother in law who seems to be the primary owner and seems to run the business side, of things is the primary reason for my bad review. He openly argued with the tradesman and My husband and I about placement of the mini splits we were having installed. He kept insisting that his placement was the best option, despite the license holder and my husband's objections, who happens to be a licensed electrician as well as the customer. He eventually hired a plumber to run the condensate lines for the system. The plumber did extremely messy work, and ended up plumbing the condensate down an interior wall that then exited the wall to two 90 degree bends and down through the floor of our kitchen which was in the process of a remodel. When I questioned it, I was told there was not other way to do it. This was completed at 6pm at night on a Saturday and we just wanted them out of the house. We had our plumber come in a few days later to see if he could change it, as the way it was set up would affect our cabinet layout. No need to get HVAC Front Royal involved, it would be a small fix. Our plumber would be able with ease to get more of the piping in the wall. Upon going under the house to fully look at and complete the job, our plumber discovered that the condensate lines were not run to code. He subcontracted plumber had run our condensate incorrectly into the sewage lines, in our crawl space. Because our plumber was there and there were concerns of the way it was done, we had him fix it on the spot. We then went to HVAC Front Royal and explained what happened, and asked that they cover the cost for the condensate line to be fixed. We did not include the cost of moving the lines in the kitchen floor, as we planned on just easting that cost. Long story short we went back and forth for 6 months of them arguing that without proof from an inspector that it is wrong they would not do anything. They did say that if an inspector came back saying it wasn't to code, they would be sure to reimburse us. I ended up going to our town hall and explain what had happened to the inspector and providing pictures of the work done wrong and pulled a permit. The inspector wrote a report showing the violations. We then presented that to HVAC Front Royal and the subcontracted plumber. They still refused to reimburse us. They actually proceeded to try and tell us that we owed them money because they miscalculated the cost of the job. Meanwhile, they had invoiced us the final invoice, and we had paid it in November 2024 about a week after the job was completed. I have the email showing that it was the final invoice. It is now July of 2025 and I am writing this review since they refuse to stand by their word or hold their subcontractors to good workmanship. I gave them ample opportunity to make it right, before exposing them for who they are. One of the reasons they are refusing to pay is because I got angry and mean on the phone. Well yes I am angry and expressed it after having to deal with this nonsense and lack of integrity for months.

he was very rude and inconsiderate incredibly vague and and definitely doesn't do honest work and…read moreshould not be trusted