If you love your parents, DO NOT leave them at Summit Memory Care on Signal Butte in Mesa…read more Horrible care, wet beds, feces on the sheets, and toilet where she tried to take care of herself. There was a wet diaper in the hall, and a woman wandering in the hall with no pants on! I was visiting when the tech came in and asked me if I could take care of the mess that I had gone to get her to clean up. The patients have NO way to call for help other than hollering until someone happens to come in. When I asked about this, they told me "we check on them". I was there for 4 hours, and no one came in. The meals are HORRIBLE. I stayed to enjoy a meal with her, and no one at the table could eat the meal. None of us could even figure out what it was, broccoli with a brown gravy stuff on it.

Very friendly and attentive staff. Lovely dining room with gourmet meals. Beautiful courtyard for…read moreoutdoor gatherings.

You have a care Team that really cares and takes there job…read moreseriously one particular person I have encountered is Savannah Gantz she is a hard worker and seems to genuinely care for people

Our mom was a resident in memory care for almost 5 years. The staff became family to her and to us…read more They made mom feel safe and loved. We appreciated that when we visited we could spend quality time with our mother. We are truly blessed to have found Sky Vista and their caring team. From our Mom's last day in earth to our visit to say goodbye, we felt the love they had for her. And they knew she loved them. Eternally grateful.

My mom lived at Broadway Mesa Village (and before that Brookdale) for about 7 years. Yes there…read morewere staff changes and sometimes she wasn't thrilled with the menu or activities but overall she was happy, well cared for by loving staff, and safe. These were all things my family and I truly needed for her as we are out of state. You see mom moved in as an "emergency" temporary stay due to several falls and weakening health, while we looked for a place in Minnesota but truly could not find anyplace with the amenities, and what we felt was sunshine and happiness that we could all afford here, and then she met her boyfriend and chose to stay in Mesa. The staff at Broadway Mesa are angels to me, always have been, even more since mom passed away recently. During Covid-19 quarantine we were trying to figure out how to come in to clear her apartment, and the staff stepped up to take this on for us - one additional piece of stress they took away. Like I said when you walk into Broadway Mesa it is open and sunny and people, both residents and staff, are friendly and make you feel like you are part of their family. I can't ever thank them enough for the care and love they gave my mom over the years, but also for the care and love they showed me and my family, and still are.

So very rude! They don't listen, will talk over you and don't provide anything more than a room…read moreand food if you are willing to eat when they offer, if you don't feel like going down when they offer and ask later you get charges like room service at a fancy hotel, they only care about their money not the people.

The caregivers at Country Estates are outstanding! My mother transitioned from a memory care…read morehospital into this assisted living home. It was perfect for her. The home is safe, relaxed and spotless. The residents have their own rooms and move around the interior of the estate freely. The staff is compassionate and attentive to every need. They treat the residents like family and that really makes a difference!

very clean, but not enough activity. Mostly everyone just sits in their rooms or in front of the…read moretv. If you have trouble eating they send them to the naughty table. I wish I would have looked around more. they have someone come in for music once a week, but that's the only activity they get.

My parents have lived at Watermark at Morrison Ranch (Originally Quail Park) for about 4 years…read more While my mom passed away last year, my dad continues to live at Watermark. Over the last several months, I have noticed an exceptional employee named Haley working in your dining room. Haley has a gift of caring, compassion and patience with every resident that she servers. It is obvious that she loves working with elderly people & it shows. Employees like Haley are rare, and she is an asset to Watermark at Morrison Ranch. John

I have the honor and privilege of being a volunteer at The Watermark at Morrison Ranch. In my…read moreexperience of visiting several different assisted living facilities in the East Valley, I have found The Watermark to be my very favorite. It is such a beautiful facility, with so many wonderful residents. It truly has a "big happy family" feel to it. Everyone is so friendly and kind to one another. From the staff and servers, to the nurses and directors, they all truly make it a warm and friendly environment for all that live there.

My Dad has been at The Citadel for just over a month. First, in independent living and now in…read moreassisted living, he needed a little more help that I originally anticipated. My Dad can be negative at times. I was worried that he wouldn't stay and accept the help he needed after his stroke in late April. His best friend for more than 40 years called me last week and said my Dad sounds happier than he can remember. He's made friends. My Dad called me today and couldn't stop raving about how nice everyone is. He said he hasn't met one grouchy staff member. He said everyone has been kind and helpful. He said the lady who took them on an outing at Walmart today couldn't have been better; she helped him (and everyone else) get their groceries onto the bus and helped him buckle his seat belt. I stop by for meals sometimes and he's socializing with others. The Citadel has helped my Dad and our family during one of the most difficult transitions he has had to face. It's not perfect. I'm an RN with over 20 years of clinical experience. Perfect doesn't exist. But he's happy and I'm beyond grateful for everything they are doing at The Citadel for my Dad and all of the other residents. Thank you

Completely horrible experience from the first day to the day we pulled my mother out of memory…read morecare, which was only 3 days later. Staff was virtually absent. Getting in and out of the unit took sometimes as long as 10 minutes or more. On a Saturday we observed the only staff member available to open the door was the same only staff member serving lunch to the zombies they have for patients. Upon entering the lunchroom there were children's cartoons playing on TV, green looking hot dogs with some type of sauce that looked like it came out of a bathroom, and my mother could barely speak to us, as her voice was hoarse, her hair was filthy and matted to the back of her head, mismatched dirty clothes, and when I tracked down the same nurse I had met 3 days earlier who was handling the same vials that were later given to me as "haloperidol", she did not know who I was, rudely stated her name, and shrugged me off when I said I was taking my mother out of the lunch room immediately. My father who would visit my mother from independent living (we also removed him and all his belongings 3 days later when we learned the entire apartment was infested with various types of roaches when we visited after movers brought his items in 3 days earlier) would try and help her eat and take her back to her room and would be told he could not take her out for sometimes as much as two hours while the other zombie residents (by all appearances every resident had been given some type of sedative, my mothers was Halperidol, I learned later when I pulled her meds upon taking her out of the facility. NEVER SANCTIONED IN FACT TOLD HER HOSPICE NURSE NOT TO GIVE THIS TO HER EVER AGAIN PRIOR TO ENTRY INTO FACILITY as side effects are " potent antipsychotic medication with common side effects including sedation, dizziness, dry mouth, constipation, and blurred vision. It carries a high risk of extrapyramidal symptoms (EPS)--such as tremors, muscle stiffness, and involuntary movements--as well as potential for serious conditions like tardive dyskinesia, QT prolongation, and neuroleptic malignant syndrome (NMS)." When I told the staff I was taking her out for at least the weekend (only way to get her out of there quickly was to state she was coming to visit with me at my home) I was given an entire bag of 30 or more doses of this Halperidol drug she was NOT PRESCRIBED prior to admission by the 'nurse on duty' to bring home with me. WHAT? My father observed patients with involuntary movements throughout the 3 days she was there and again, my mother could barely speak or raise her voice above a whisper and reported "voices in her head" and clicking, roaring, and thumping in her ear. AFTER 3 DAYS. DO NOT BRING YOUR LOVED ONE TO THIS FACILITY OR ANYWHERE NEAR ANY PART OF THE PROPERTY FOR ANY REASON.

Beautiful home very reasonable. Caregivers are very friendly and there is very nice residents that…read morelive there

Las palmas grand Is one of the most well kept and landscaped…read moremulti property Establishments I've seen . Every yard or property is well fared for , The front gate security go above and beyond to help you navigate thru the park.They even provide you with a map.

The management doesn't work for the residents, they work for the property owner. $1100.00 and up…read morefor lot rent! The community center and pool is outdated. They do little to reinvest into the property. At least it's not obvious. Selling our home and moving to a community where they truly care about the residents was the best thing we ever did.