Excellent communication and service, Steve was right on time with our early morning pickup and…read moreeverything went super smoothly. The van was clean and well repaired and Steve is a safe driver. He's very personable as well. We usually take the metro to the airport when we fly out of DCA at a reasonable hour but we'll definitely call Steve again when we have an early flight or have to use another airport.

You need to get somewhere? Here's your ride…read more I reviewed multiple providers of shuttle services, Steve beat them all, and he was incredibly responsive. Communication, both ways, was outstanding, and he was on time and helpful going and returning. We were out of the country for three weeks, Steve got us to the airport for the departure, and he was there when we got back, excellent service overall and I plan to use this service in the future. If you got to get there using someone else's transport, Steve and Bethesda Shuttle are your go to, you will NOT regret it.

I recently booked with Culdesac Chauffeur and was so pleased with my experience…read more I had not seen my sister since pre-pandemic. Once everyone in my family was fully vaccinated, we began to plan the long awaited reunion. Since I wasn't entirely sure of her schedule, I wasn't able to book until the day before we needed the driver so I was very happy that Culdesac was able to accommodate. From my initial phone inquiry until our drop off, every interaction with the business was professional. During my first phone call, I was able to book a driver for 5 hours to take us to a winery in Virginia. The winery is located over an hour away, so it was nice to be able to relax and not worry about driving. Everything was pretty seamless. Our driver (Rachid) was so professional and even arrived a few minutes early. He was a safe driver, kind and accommodating despite the non-stop storytelling and giggling between me, my sister and a childhood friend throughout the entire ride. Their pricing was upfront and pretty in line with quotes that I received from other businesses as well (and pricing was pretty transparent which I appreciate!) Thank you Culdesac for helping us make a very special weekend, safe and stress free.

A group of us was visiting Washington, DC for a hockey road trip…read more Two months prior to my trip, I emailed Culdesac, along with 2 other competitors for a price quote. Culdesac not only contacted me the same day, but they were the only ones who provided me with any form of communication, and I've yet to hear back from the other 2 companies. That alone catapulted Culdesac to 5 star status in my book! I had 11 people in my group and was suggested a 14 passenger Mercedes Sprint Van, picking up from IAD to downtown Washington for $275, which included tax and gratuity. I believe I spoke to Sammy, who was very helpful and friendly. Fast forward to February... The day before our trip, Sammy called me to reconfirm, and sent me our driver's name and number. A hiccup happened to our trip, and I sent Derek a text to come to the airport earlier than we agreed upon. Culdesac called to verify we needed an earlier pickup, Derek kept me in the loop of his transit time, and he came to the spot we told him we were at. Super professional! We decided to use Culdesac to take us back to the airport. Again the day before, I got a call and email reconfirming my pickup at 1:30 pm. We were told that Derek was going to take us back, but unfortunately a hiccup occured where his appointment was going to run over, so Derek texted me that someone else will pick us up, and not to worry. A few minutes after the text, Culdesac called me to say Derek was being replaced by Sam, and they texted me his number. Sam arrived at 1:15 in a 20 passenger van, just as nice as the Mercedes Sprinter, and even newer! It was also handicapped accessible, which was a good thing to remember if someone was disabled. He was just as courteous and got us to the airport safely and quickly. I honestly believe this company deserves 5 stars. They were professional, easy to get a hold of via email and phone, and communicated with me from start to finish. They charged my card after the service was completed, and the tip and tax was included in the fee. I would gladly use them again if I am back in the DC area.

I highly recommend this transportation services. Our driver was professional, courteous, friendly…read moreand on time. The ride was so smooth and we got to our destination safely and in no time. So much fun. The quality of service is outstanding.

We needed a large vehicle to carry a large number of wedding guests from the Federal Hill venue to…read morea dive bar in Fells Point for the after-party. Rez from Zulk showed up on time and waited while guests straggled onto his vehicle, then headed out. Then (for no additional charge) he returned for a second load of people who didn't make the first trip. We were so impressed with his patience and professionalism. He really helped make our daughter's wedding wonderful. Zulk is a local Baltimore business and not a price-gouger like other transportation companies we looked at. You really cannot go wrong with them!

Submitted their online reservation request and heard nothing. When I called to find out what was…read moregoing on, I was informed of all the "extra" charges for using a Groupon. Why call it an airport transfer if it isn't? Even Groupon cold not get them to reply. Thankfully, Groupon promptly refunded me the amount paid. BEWARE!

I scheduled car service with this company more than a month in advance. The night before my ride…read morewas scheduled, I called the company to confirm the ride. No one picked up so I left a message. Someone returned my call within a half hour however I was informed that the car service I had scheduled the next day (I was to be picked up at 6:00am for a 9:00am flight) was canceled. The man on the phone with a British accent informed me that his drivers could not get out of the snow. Mind you, the day before it had snowed and the roads were pretty clear. With less than 6 hours to my scheduled ride, I had to scramble to secure another means of transportation to Dulles Airport from Washington, DC. I was unsuccessful and missed my flight. I would NEVER do business with this company again. They are unprofessional and did not even have the courtesy to give me a call or send me an email informing me that my ride was canceled. I understand that inclement weather was involved but that was a whole 24 hours earlier and the weather was clear enough so that my international flight was not canceled. Unfortunately I didn't make it on the flight. I didn't get as much as an apology.

First time user of Affinity Airport Sedan (one month ago) and couldn't be happier with their…read moreservice. My driver was on time, his car was spotless and the drive was quite pleasant! Thank you, Jody ! From booking the reservation to my return trip to the airport, everything handled professionally. Will definitely use their service again!

First time using this service and best compliment is I will use them again no question. Used…read moreAffinity fore round trip to DCA and back home.Drivers were right on time and courteous. Also wanted NO SHARE rides. Price was reasonable/fair. Thanks ....

As always, DCAcar is our go-to transportation partner due to their exceptional customer service and…read morereliability. We experienced issues with our corporate credit card during several recent bookings, and the DCAcar team was incredibly gracious in honoring the rides to ensure our executives arrived where they needed to be without disruption. As of this morning, the credit card issue has been resolved, and we're especially grateful to partner with such an outstanding family-owned transportation company that consistently provides top-notch service and truly cares for its customers.

DCAcar is fantastic. Making the arrangements is super-simple, and the people that help with…read morescheduling are friendly, clear, and very responsive. The drivers are exceptionally professional and helpful, and the cars are comfortable and luxurious. Best of all is the personalization -- they monitor your flight, they contact you when you're on the ground, and they figure out the best place to meet you at the airport. The whole thing is simple and seamless -- exactly what you want when you travel.

My driver from Poolesville to Dulles was great. He was very patient and kind couldn't ask for a…read morebetter driver!

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