Kyle adjusted his schedule, took the car in early, diagnosed and repaired the problem despite…read morefinding a hitch in the diagnostics which complicated the problem.

Visiting from Seattle and had just had our car serviced by our neighborhood mechanic. Noticed a…read morestrong burning smell coming from our car and was worried a break down would derail our much overdue weekend away...I called as soon as they opened at 9am and they said to bring our car in. Kyle came out right away, listened to my concerns and my (very innacurrate) guess about what was wrong. We were invited into their office, a quick diagnosis was made and a simple fix was done--our local mechanic hadn't fully tightened the oil filter which led to a small oil leak and the burning smell. Kyle even came in to talk with us and helped entertain our kids (both under age 4) while they finished up the repair and we were back on the road in under 30 minutes. Very thankful for their help!

David is everything I want from a mechanic--helpful, knowledgeable, experienced, honest,…read morestraightforward, and careful. He will work with your budget and works hard to earn your trust and business. I love the open concept in that you can interact with the mechanics and see your vehicle as it's being repaired. I'm glad I ended up here. I would highly recommend 509.

Excellent customer service with extremely knowledgeable and honest mechanics. We have been using…read moretheir service for years and won't take our vehicles to anyone else. Highly recommend!!!

Highly recommend. Great place. Traveling through Winthrop, WA and had flat tire when we left. Aired…read moreit up and drove to Twisp, WA to get it fixed. About a 8 min drive. They did not hesitate when we drove up. Plugged tire, no charge, and we were on our way.

Thank you Pedro & Jeff for excellent service! We had a flat on our rental car while visiting Mazama…read moreand after AAA changed it, Hertz sent us to Twisp for repair. Well, it needed to be replaced and Pedro was super helpful, communicative and easy to work with in ordering it. We returned the next day and it was done! They really made a stressful detour less so and I really appreciated it.

I showed up on a Saturday morning needing repair for a rear tire with a slow leak. Since there is…read moreno tech in on Saturday's the owner Aaron worked on a solution. He put in some stop leak and got the tire up to spec pressure. It worked great and got me home. Aaron was great to work with!

Can Am dealer: I was in there 4X over the first 2 years to complain about the VERY HARD…read moreshifting..(READ Cant get into reverse from H or vice versa..just STUCK!) Its so bad that I wouldn't buy a NEW CanAm again. They had it for "service" 3X..last time for a WEEK and when they gave it back to me, it was just the same. These machines are (in)Famous for BANGING suspension bushings and I brought them a Forum article (A HARD COPY WITH THE FORUM URL etc on it) where 150 or so owners were talking about how to FIX the banging- there is a way to FIX this...These guys couldn't FIND or FIX that issue either and tried to charge me $ 450 for service( mainly changing the fluids). After their "service" it LEAKED SYN Fluid in my truckbed and garage floor for a week, I took it to a different dealer and they said that whoever just changed the GEARBOX fluid had STRIPPED drain plug threads and it wouldn't seal. It cost me $ 450 to get that fixed and of course it's "not covered by the 36 month extended warranty" I can see the reasoning there..CanAm itself isn't responsible for sh*tty service work. I wouldn't go near this place ever again..there were other issues they caused but wont keep going on here.. ;-(

Truck had engine problems along with check engine light..It turned out to be a air flow…read moresensor..Truck runs good now and no check engine light...Pricey but worth it..

We had just arrived at Bridgeport State Park when our truck started making a strange noise. We put…read moreour boat in the water and parked the truck at a campsite. That is when we noticed a waterfall under the truck. Looked for a hose leak or a radiator leak, but couldn't see anything. Since it was late afternoon, we decided to deal with it the next day. Looked for auto repair in Brewster, the closest big town 12 miles away, and located Medrano's. What wonderful people! This is a one-man shop and they normally work by appointment only, but when we showed up unannounced, Mr. Jose Medrano came out, took a look, ran a simple diagnostic test and said it was the water pump. He said he would order the pump and, since our truck is also our RV, do the work in one day. We drove back to camp. My husband took the truck over the next morning, arriving at a quarter to 9, Mrs. Medrano drove him back to the park so we could go fishing until the work was done. We called about 1 pm and Mr. Medrano said his wife was on the way to pick us up, the work was done! That is service above and beyond. The charge was well within the going rate for the work and exactly the quote we were given. We really wish we had caught a fish so we could give it to them. Medrano's does good work, the price is right on and they are good people. We would recommend them highly.

Friendly staff, and they are super speedy!! I was in and out for an oil change in 10 minutes…read more However it was pretty expensive, $40 for a basic oil change seems like a lot.

Very long wait times. I went there 4 times, and on each occasion the wait times were 1 1/2 to 2…read morehours. I did not have 2 hours to wait in my car for an oil change. There is nothing "Xpress" about this place. Don't waste your time. Go to Walmart or Les Schwab.

I called to schedule the repair of a rock chip in the windshield. I spoke with Glen, the former…read moreowner and he stated that he had sold the business. He gave me the name and phone number for the new owner. I called and he was also a high school coach and hos golf team had a match so he could not do it today. Glen previously told me that he would do the job if the new owner, Lance Dial could not. I called Glen back and he scheduled me as soon as I could drive up from Chelan. Absolutely great service and accommodation for instant service. I would choose this business again!

I have called Varrelman Auto Glass to replace my windshield once, and will always be a returning…read morecustomer. The level of service that Glenn gives is of high quality, and I recommend him with enthusiasm. He is professional, works diligently, and makes you feel like a valued customer. You would be a fool to call anyone else for your auto glass needs.

Absolutely the best car body repair ever done for me. He fixed the car perfectly, did it promptly…read moreand charged fairly. Plus he is a perfectly lovely person. I'll never take my car anywhere else

We hit a deer and wrecked our car in Mazama in December. We were 500 miles from home and the…read morelogistics of getting a rental and working with insurance to get our car repaired were considerable. Our car was towed to Kevin's Collision Repair. Over the next few weeks, we were very pleased with how the estimation and repair process worked. Kevin was extremely helpful and professional and when we picked up the car, it looked great. Overall, it was an excellent experience and we really appreciated Kevin's work and communication. Highly recommend.