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    Twist Salon

    4.7 (166 reviews)
    Ultra High-EndHair Salons
    Closed 11:00 am - 7:00 pm

    By appointment only

    Updated 3 months ago

    Services - Twist Salon

    Color only

    Cut and color

    Haircut

    Twist Salon Photos

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    Recommended Reviews - Twist Salon

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    Reviews With Photos

    Asmara M.

    Book your appointment asap! Wonderful experience here! Everyone is friendly and they really know how to cut curly hair. It's hard to get an appt sometimes but worth the wait. I didn't know how to handle my curls after years of straightening it and Nicole not only cut and styled it but walked me through products to use and how to use them. My hairs grown more since getting it cut here than ever and the curls have never looked better. Thank you Nicole and the whole Twist Salon team

    Side view
    Jessica M.

    This is my second time coming to Twist Salon and the service Is phenomenal. This time I was paired with a new curl specialist, Hayat, who is amazing. She checked in with me about my current hair routine, wants and desires and to share knowledge moving forward to care for my hair. The whole process was relaxing and I appreciate the communication with my curl specialist along the way. Of course the salon is always well kept and maintained. They provide you drinks or a snack! Overall, I plan to continue coming back for my hair needs.

    Katherine L.

    I did extensive research on curly hair stylists in the bay and Twist exceeded my expectations. From the moment I walked in, I felt welcomed, comfortable, and super excited to be in good hands of all the curls inside this vibrant studio. I got a cut with Hayat, who was attentive to my past present and aspiring future curls. I appreciate how she walked me through everything she was doing. She was so professional and hospitable. I left with knowledge and a welcome gift to maintain my renewed hair. I'll surely be keeping ties to Twist! Happy curls - happy girl.

    Day 2: I literally got out of bed and went to work. I didn't have to do anything to my hair.
    Margaret F.

    I went to a Salon in Salinas, and the lady ruined my hair. She gave me a horrible cut and lousy advice. While crying about my bad hair cut and dry scalp to the Innersense customer service person on their website, they recommended that I visit Twist. Although I had spent $300 on the bad haircut, this visit was worth the time and expense of a second visit to the salon. Here's why: When I arrived for my visit, Tyler, my stylist, began the appointment by asking me to describe all the products I use and how I care for my hair. He read the pre-consultation form I filled out and recalled much of what I wrote on the form. Then, he walked me to the washing bowl, and the first thing he did was hand me a mirror to see everything he was doing. I'm going to pause right here. I've been to three curly hair salons that claim they educate. No one has handed me a mirror at the washbowl!!!! Oh, and he had me touch my hair so I could see and feel the ratio of water to product that my hair should have. As I watched, Tyler explained: How much water to use with the product, Which product is suitable for my hair and why, What each product does for the hair, and The appropriate technique to ensure my hair is fully hydrated. And he integrated a lot of what we discussed into the lesson. It made me feel like what I was doing was good, and I just needed to tweak things a little bit to get better curls versus other salons where I have left feeling like I don't know how to do my hair or I have bad dry hair. This experience felt like I was watching a step-by-step video, except I could reach out and touch things. Tyler also made me feel good about my hair. He said that my hair was healthy, and I needed to spend more time with the conditioning process. How often do we go to salons where they make faces or say that our hair is damaged to sell us more products? He listened to me, asked many questions, and then styled my hair for my taste and preference. Then I walked away with a beautiful step-by-step list of everything we covered. I can't wait to make another appointment and revisit the salon. I know my hair cut is ugly, but that's not Twists fault, and my hair will grow back. But now I have a wonderful salon that I can trust with my naturally curly hair.

    After my appointment today, 6/4/24

    A friend told me about a new curly hair salon called Twist when Tami first opened Twist, over a decade ago. Since Alameda is at least an hour drive from our house, I told my friend I'd go to Twist just once. Tami was incredible that first appt, over a decade ago, and I've been a loyal Twist client ever since! Tami not only cut my hair to enhance my curls, but patiently taught me how to take care of my curls at home. I was in my 50s that first appointment & all my life my curls had frustrated me! Once I started going to Twist, I've loved my curls! I also appreciate the skillful application of organic hair color! Despite the drive and expense, Twist is definitely worth it! I'm beyond thankful ! To top it off, Twist has a lovely environment, staff is warm & attentive, and there's a selection of beverages & snacks too . On a side note, nearly a year ago I fractured my ankle & surgery was scheduled for the day after my Twist appointment. Also, my 70th birthday was 3 days later. Tami & Tyler went above & beyond to help me get into & out of the salon. Not an easy task! Kenya & Hayat were helpful too. I'll never forget their kindness & compassion! This picture is from today, June 2024:)

    Elizabeth S.

    Twist is the absolute best! I love Tami. I have pretty curly hair and used to be a devoted Deva Curl user. I went to Madusalon in the city for years, but when I moved to the East Bay, I found Twist on the Deva Curl website. That was more than 4 years ago and I've been seeing Tami ever since, every 6 weeks or so. She cuts, colors and highlights my hair, and I have complete trust in her. When I felt like Deva Curl was drying out my hair and every other stylist I saw told me I was crazy, Tami believed me, agreed and introduced me to Innersense. It has made a world of difference! Even though I now live in Lafayette, I still drive to Alameda every 6 weeks (pre-COVID) for my Friday afternoon hair appointment with Tami. In addition to how much I love my hair, the whole experience is so enjoyable. The salon is so cozy and the complimentary beverages and wine are a big plus on a Friday afternoon! Conversation is always great with Tami, not forced, comfortable. And don't get me started on Tyler's head massages during a wash... TLDR... If you live in the East Bay and you have curly hair, this is THE salon for you.

    After
    Rosa M.

    I've had my haircut twice here now, once by Nicole and once by Hayat. I could not be happier with the outcome. I have a very fine curly hair that often frizzes or flattens and often my old haircut used to go against the curl patter. Nicole and Hayat both did a great job giving me the curly bob I wanted, they are both wonderful people, patient knowledgeable, and just gave great vibes all around. This last time Hayat let me record what she was doing so I can repeat what she did to my own hair. My haircut's so cute I've never felt better! 10 out of 10 would recommend!

    Sometimes you really do get what you pay for! This salon is full of talented professionals who specialize in curly hair. I'm especially grateful to Nicole for listening carefully and giving me the exact highlights i wanted and to Tyler for the sweet shampoo, conditioning, and set. Thank you!

    1st time Curly hair haircut
    Ariana V.

    Anyea was absolutely phenomenal! She is very well educated on curly hair and very passionate. She was very sweet throughout the whole process, always checked on me to see if I was comfortable, offered beverages, and educated me on how to better take care of my hair. She's also very patient and just has amazing skills with curly hair, I left the salon super happy with my curls. And I appreciate that she wants to help me with my curly hair journey that I started in Feb 2022. Overall, great experience and the ambiance is so peaceful and fun! I can't wait to come back to her to revive my curls that were once damaged.

    E H.

    I had a great experience at Twist Salon. Tami was really kind and listened to what I wanted. My hair was pretty long and I wanted it cut a little above the shoulders and she did just that. I brought in a picture to show what I was hoping for and she did not disappoint. During my wash, Tyler was really helpful in explaining what he was doing and the products he was using so that I could take that knowledge and apply it at home. I was so nervous about going with short hair but feel really great about it now. I've received so many compliments from friends and family. Thank you, Twist Salon!

    15 inches gone!
    Emily N.

    After growing my hair out for many years I was ready for a big change. I booked an appt online with Tami & we cut off 15 inches!! This was my first curly hair cut & I am so happy I found Twist Salon! Tami is so warm & sweet, you can tell she is passionate about what she does. I love that she took the time to explain what each styling product did & how to apply to my hair specifically. Tyler was also great with my wash/condition, guiding me through how much product to use and how to apply it to my hair. The whole experience was a 10/10, I cannot recommend them enough & I can't wait to come back for my next cut!

    Tami's beautiful layering and Nicole's magical color -- I love Twist Salon!
    Judy K.

    Tami is my hair stylist and Nicole is my colorist. They both truly listen to what you want and help you realize it. Tami is an exceptional stylist and such a positive, encouraging spirit! She was able to guide my hair through many different stages of growth and at every stage created a style that I loved. I have a lot of hair, which with the wrong cut can look heavy and flat. Instead Tami is able to cut it with layers that not only lighten it visually, but texturally throughout the hair, which feels especially good on a hot day. As for Nicole -- she is an artist. I envisioned pinks, peachy pinks and caramel tones blended into my hair without hiding its natural medium brown base, and, well, I'll post a photo of what she created. Amazing. I also want to give a shout out to treatment specialist and curl coach Tyler, who always has excellent advice and knows exactly how to teach you to get the most from your waves or curls.

    Back of my Hair Coloring - Highlights
    Amber R.

    I went to twist salon for my first time doing color treatment EVER. Both my consultation and my actual appointment were super pleasant with Nicole. She listened to what I wanted and gave me options for what we could do to get there. The highlights turned out looking super natural and lightened my hair to give it a more "sun kissed" look. I was also given product recommendations and was walked through every step of the process (no real pressure to buy them, but I did end up purchasing). I highly recommend Twist (Nicole for color!). Thanks!

    After!  Lovely layers for a bouncy shape

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    Page 2 of 5

    Ask the Community - Twist Salon

    Do any of the stylists work with 4c African American hair?

    We all do. You are in good hands here. I think you should schedule a free consultation prior to booking your cut.

    Do they cut kids hair. I have a 3 year old?

    We work with all ages! Although we do not have different rates due to gender or age. A haircut is a haircut at our salon.

    View All 5 Questions

    Review Highlights - Twist Salon

    Tami not only cut my hair to enhance my curls, but patiently taught me how to take care of my curls at home.

    Mentioned in 63 reviews

    Read more highlights

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    My experience here was very disappointing. My hair was 100% virgin hair and had never been dyed…read morebefore. I naturally have dark brown hair, and I came in with an inspiration picture asking for an autumn copper-brown reddish color. They were very confident that they could make the color I wanted happen, which made me feel comfortable moving forward with the service. After the first round, she was already getting ready to send me home, but I told her I was not happy with the results because my hair barely looked different from when I came in. It stayed mostly the same dark brown, except for some patchy plum-colored areas. I paid $120 for that first service. After I explained that I was unhappy, she recommended bleaching my hair to get me closer to the lighter copper-brown reddish color I originally asked for. What bothered me was that before starting the bleach, she never told me she would also be doing another client's hair color at the same time. While the bleach was sitting in my hair, there was one point where she was away for about 40 minutes. I was so nervous about the bleach sitting in my hair that I actually started a timer myself because I did not want anything to happen to my hair. She was also leaving at other times in between for around 20 to 30 minutes while working on the other client. I really wish my hair had been monitored more closely throughout the bleaching process, especially because of how light it ended up becoming. Instead of the autumn copper-brown reddish color from my inspiration picture, I ended up with orange and blonde hair. I paid another $230 for the second service, bringing my total to $350. I am extremely disappointed that I spent $350, went through two rounds of color and bleaching on previously virgin hair, and still did not receive anything close to what I originally asked for. If you have naturally dark virgin hair and are looking to go lighter, based on my experience, I would definitely not recommend this place.

    Five stars for Justin!! I am new to the Bay, hadn't yet found the colorist who would understand my…read morehair and the look I wanted. I booked with Justin at Salon 1500 based on reviews. He reached out for a conversation before I came in and I knew I was in good hands. And then I was BLOWN AWAY by what he was able to achieve!! I had expected it would take a few visits to get there. Justin knows hair!! There is a science and an art to color, especially for those of us wanting dimensional color. Justin has both expertise and artistry!! I'm just delighted. I want to also mention that the salon itself is lovely. Spacious and airy, with a sweet back patio. I loved the art, too. The whole experience was uplifting! Justin is easy to talk to, the vibes are chill. I'm including before and after photos in hopes that my review might help someone else in a similarly desperate situation. You can trust Justin at Salon 1500!! He's awesome!!

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    Salon One - Hair done at Salon One by Tina

    Salon One

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    I had such a great experience with Tina! She did an amazing job on both my color and haircut. I've…read morebeen going to Tina for a few years now, and she has always been so talented, kind, and consistent. She always takes the time to listen to what I'm looking for and makes sure I leave loving my hair. Tina is so sweet, talented, and really pays attention to the details. You can tell she genuinely cares about her clients and takes pride in her work. I'm so glad I found her and will definitely continue coming back. Highly recommend if you're looking for someone you can trust with your hair!

    SHORT STORY: TINA chemically burned my hair at the root and…read moreleft me signifiant hair loss and painful injuries . Do not be mislead by the 5 star reviews. LONG STORY: My stylist in San Franciso retired and I made an appointment with TINA because she presented herself as an expert in hair straightening services. TINA confidently assured me of her many years of experience and familiarity with Keratin Straightening, Brazilian Blowout and Japanese Thermal Reconditioning. The appointment was a disaster. Not only did TINA appear unfamiliar with Japanese Thermal Reconditioning procedures, but she simultaneously worked on another client while treating my hair - this is something I have never experienced in 30 plus years of getting my hair chemically straightened. TINA sat me on her chair and went straight to applying the solution. She didn't bother assessing the quality of my hair or even washing it. Looking back, the instant she started working on me, I felt I was in trouble. Unfortunately I simply didn't want to believe that someone with 20 years of experience did not know what they were doing and I was being lied to. I finally spoke up while she was focused on the other client, as I had to alert her that my scalp was burning. By that point, significant damage had occurred. I now have blisters on my scalp, with patches of hair crisped and dead at the roots; my hair is so severely burned it's stuck to my scalp. What's left of my hair feels like Velcron - frizzy, dry and immovable. Since the treatment, I've been losing hair at an alarming rate -- I find burned strands broken hair and tufts of cuticled hair everywhere I turn. This experience has left me with visible bald patches and ongoing hair loss that constantly reminds me of the damage TINA had done. I had invested many years and thousands of dollars into maintaining my hair, I beat myself up every day for trusting TINA. This single appointment has undone decades of effort. If my hair cuticle is not damaged permanent, it will still take years for my hair to recover. The physical, financial, and emotional toll has been devastating. Once my scalp heals, I will need to be fitted for a wig, yet another expense incurred due to TINA's lies and incompetence. I asked for a one inch trim - she cut off at least 5 inches. In hindsight she chopped off my hair because she had burned it. As I walked back to my car I finally had a chance to touch my hair and felt the severity of the damage. I immediately returned and showed TINA the damage she had caused. She told me to come back for a conditioning treatment. I had to leave for another appointment, and I was in too much shock to even argue with her. I came back in a week later and TINA told me she wanted to do a Keratin Treatment on it!!!! I told her she wasn't getting anywhere near my hair again and asked for my money back. She refused; TINA attempted to place the blame on me, claiming the treatment failed because my hair was "too dry". She then had the audacity to tell me it's my fault because I told her I've had the service done before. Indeed I've had Japanese Thermal Reconditioning done countless times with excellent results by real experts who knew what they were doing. I couldn't believe TINA was not taking any responsibility. My only recourse was ask another stylist working at the salon to look at my scalp an touch my hair. At that point she got scared, broke out in hives and gave me a refund. Looks to me like she's willing to say and do anything to pay for the new house she's building down the street. This experience has been deeply distressing, and I hope it serves as a warning to others seeking any kind of service from TINA.

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