Do Not, Repeat Do not use this service department. Told me that my Stator was bad and it was just…read morethe regulator/rectifier. There technician does not understand that the regulator is part of the charging system and needs to go back to school (if he ever went to one. Their general manager refused to refund the diagnosis fee saying "well it's not a perfect world" Heck yeah it is not a perfect world when you hire techs that have absolutely no idea about what they are doing and do not perform diagnosis according to the shop manual. THEY NEVER TOOK OFF THE BODY PANELS TO PROBE THE CONNECTORS! They just told me the stator was bad, said the part was unavailable and had me pick up the bike. ABSURD that a general manager wold "stand behind his tech"

"Purchased my Honda HS928 from Harbor Sports Cycle in 2011. It has run flawlessly since season 1…read more Needed a new gasket set for carburetor. Parts/accessories assisted me promptly with ordering a new set. As a side note, carb gunked up do to improper storage last season. "

Very friendly and helpful staff. I had an older motorcycle…read moreand although they could fix it they recommend someone who could.

I bought two motorcycles from Bill's. The owner is awesome to deal with. There were no bogus fees…read morethat you see with some other dealers. Inventory can be limited because he is a small shop. If I upgrade again I will buy from them again.

1 star because the back repair staff seemed friendly but the salesman up front, forgot his name but…read morethe chubby one that needs to hit the gym, is the worst salesman I've come across. Left in like 3 minutes of meeting him. Asked him what the OTD price was for one of the bikes and was above the other motor shops so asked if he can bring it down just a bit and gave the most snarky attitude with "I don't need to". Got up and walked away and as soon as I got to the door, he asked "so what price were you thinking" lol. Naw we're good. Don't recommend this place. Over priced and not friendly.

I would give them zero stars if I could…read more My wife and I bought a new Sea Doo from them. We first put it in the water on July 2, and it broke almost immediately. Village Motorsports still has not fixed the problem. Among other things, the operations manager, Ryan, blamed Covid. :) He also claimed that my concerns (getting a replacement or refund) were for the manufacturer to address. However, I got the manufacturer representative on the phone with Ryan, and the representative confirmed that Village Motorsports is responsible. Nonetheless, Village Motorsports still has offered nothing, aside from a hope (not a promise) that maybe they can fix the machine by August 4, more than a month after the problem arose. My only word of advice--aside from not buying a machine from them--is if you want someone to pick up the phone promptly, call the sales desk, not the service desk.

he charged 40 dollars for a tire change and tire was popped when I got home. horrible price, low…read morequality works

Had them service my quad awhile back and they were quick, professional and cheap!! Did a better job…read morethan the dealership I bought it new from a couple years back. I highly recommend them

took my bike here 2 times they changed me each time to have it then brake each time the second I…read moreroad it in the same spot 3 times!!! now im out of 300$ and a working bike! I could have got a whole new exhaust at this point I also saw the welds that Ktm did to "fix the problem" and a kid could do better would definitely suggest bring your bike to a local shop!

bad service brought my bike here 2 times to for them to fix a 30$ part by trying to re weld it…read moreinstead of just ordering the new part so it would not brake which it then did the second I turned it on could have fixed it for 30 bucks my self instead I took it here and spent almost 290$ and now dont have a working bike!

Justin in sales at Zeigler Motorsports was absolutely awesome to work with. He made the entire…read morebuying process seamless and even came in on his day off to be there when we picked up our brand new 2026 CFMOTO UForce U10 XL Highland. After the purchase, Justin continued to follow up with us and made sure any questions or concerns were addressed. His dedication and customer service truly stand out. Highly recommend Justin for any future purchases!

Poor customer service. No communication about status of my machine. I had to call each time for…read moreupdate, each time different excuse. Mind you I made an appointment for it to be diagnosed but wasn't fixed til 2 months later! Kawasaki was called to try to facilitate any warranty problems but found out 1 month in Ziegler just wrote for warranty and wrote it wrong. no parts were ordered regardless of warranty. After everything was ok'd through Kawasaki was told tech will work on It. Then called again... "tech is running behind" then 1 week later...the tech finished it last night. Still no phone call from them!

Made a time with paw paw lake sports to fix my bike, with an estimate, ordered the parts, left the…read morebike with them for three weeks. They never called or anything. I finally went to pick my bike up figuring it was way over the time they said it was going to be done, and the service manager said (rudely) We are not going to work on your motorcycle. (750 Yamaha) Even though this is a Yamaha shop and that they made a commitment to do so. "Sorry about all the parts you ordered, but we are not working on it, we don't know how to. Basically take your bike and leave. I was absolutely floored. I couldn't believe it. So what if it took some extra time to fix an older bike like mine. They made a commitment, and a commitment should be honored. This was my first bike, where do you think I would have bought my second bike if they would have treated me right. As it was, yeah they might have save $100 bucks not fixing my bike at their original estimate, but they probably lost thousands on my repeat business and the purchase of my second bike, which I will be doing hopefully this summer. The owner is a real nice guy, but I can't believe he didn't see this decision was not good business. I will never go back there. P.S. A kid in his garage fixed all the things on the bike that paw paw lake sports wouldn't or didn't know how to fix. How good are their mechanics if a kid can figure it out and they couldn't. Go figure. Just my opinion.