I've come here several times, and every visit has been a good experience with both the food and…read moreservice. One thing I really love is their rewards program in the app. I've received several perks over time, from free shakes during their business anniversary celebration to a birthday treat. I even randomly received a free entrée coupon and used it toward the Sunrise Burger. It was delicious! It comes with two patties, so I ended up sharing it with my husband since I'm more of a one patty girl myself. Saving money while still enjoying a good meal is always a win, and I really appreciate how they reward loyal customers in this way. I've dined inside a few times and have never had any issues. They have a family friendly ambiance, and during the holidays they decorate like during Christmas with trees and holiday lighting. There's plenty of seating available, including outdoor seating, which is really nice when the weather is good. Their kids meal is also a solid option. It comes with a single hamburger, fries, a drink, and a cookie, and the cookie is actually really good. Their shakes are definitely worth mentioning too. My favorites are the Cookies & Cream and Banana Split shakes, but honestly, the other flavors I've tried have been tasty as well.

This restaurant is one of the best creations in history. The food is always consistent and…read moredelicious. The food comes out within five minutes every single time. There are plenty of places to sit and relax. Jaggers also isn't stingy with ketchup which is good.

New owners are super sweet and quick despite bringing busy. The new confetti cake cone was really…read moregood. The coating is thick and hard. It is pretty sweet as it's white chocolate based. But it smells and tastes exactly like cake batter. Don't let the lines detour you from stopping in. The dining room was clean as well.

We visited the Southport store tonight because the Thompson one was such a mess last time and the…read morefood was all messed up and cold fries. The location is MUCH better. My husband got the chicken fingers and fries basket and I also got a cheeseburger and shake through the drive thru. The fries were nuclear hot, just the way I like them! The chicken was freshly made and so was the cheeseburger. The interior was nicely kept and staff was very pleasant. We will be back!

Wingstop is where I'm going if I want wings! They have quite a few sauces and dry rubs and their…read morefries are incredible. I have to be in the mood for wings, but when I am, Wingstop does the trick! I always go for boneless wings and the quality of chicken has always been good. The wings are large which I appreciate. The mild buffalo sauce is yummy, but I've come to really like the spicy Korean Q. It's hotter than regular buffalo, but the flavor hits almost perfectly between sweet, spicy, and tangy. If you're getting a side with your wings, get the fries! They have a sweet and salty seasoning they put on top of them that makes them different from pretty much any other fries I've had. Unfortunately, they don't tend to use very much of the seasoning on top of the fries, so I would recommend asking for extra seasoning on them so you can taste it more. It's such a bummer to get them home and realize that that sweet and salty flavor is faint! As far as COVID, they're doing a great job from what I've observed. You can call in or order online and just dash in to pick up your order. The inside is closed for dining and all the staff wears masks. I felt comfortable going in to pick up my food. If you're going in for pick up, make sure to bring along your ID or credit card you paid with so they can verify before you leave with your food. Overall, Wingstop is a good option for wings. Ask for more seasoning on the fries and you'll be loving it!

Chicken was hard and dry! Taste old and hard. Could barely eat, waste of money. Will not be…read moreordering wings from here again!!!

Stopped by Five Guys after the gym with a friend, and we both went for lettuce-wrapped burgers,…read morelove that they offer that option! I ordered a "little" burger (one patty) loaded with tomatoes, pickles, grilled onions, mayo, and ketchup. It definitely hit the spot. We split a small fry, which was more than enough. I'm a fan of the Cajun seasoning, but my friend was watching her salt, and even without it, the fries were still really good. Service was a bit of a downside. The woman at the counter didn't seem very friendly and came off like we were inconveniencing her. It was also a little hard to understand her, which made ordering less smooth than it should've been. I brought my own water, so I didn't order a drink, but I do like that they have complimentary peanuts while you dine in. There's plenty of seating, both low tables and high tops, so we were able to sit and catch up for a while comfortably. One thing to note: there's only one restroom per gender, which could be an issue if it gets busy.

We took advantage of the original birthday offer, BOGO. Both burgers were trash and ended up in the…read moregarbage. I complained online and got a response back that I would get a full refund for our entire order or a gift card. I was told I would receive it by February 26. The date came and went. I waited a couple more days then contacted again. I was told they decided to run the BOGO offer again, and that offer was all I would get. So no reimbursement whatsoever for a meal that ended up in the trash, and wanted me spend more money on the new offer! Horrible customer service. Five Guys has always been one of our favorites. But after this, we will never patronize them again!

I hadn't been to a Steak 'n Shake in a while but I had a great experience. My shake was delicious…read moreand service was fast. The staff was also very nice.

I haven't been to this location for a few years because it was so bad. My daughter had a craving…read morefor a shake so we came here. The service was fast and the guy working the drive through window was professional and very friendly. We were both shocked at what great customer service we received. I wish I got his name because he deserves some props for a job well done. If you gave up on this place, give it another try. I hope your experience is as good as ours!

Haven't been to steak'n shake in years, and really was turned off by this visit. First off, no one…read moregreeted us when we walked in. I was with friends and one never had steak'n shake and the other one was like me...it had been a while. I didn't realize that you have to order on a kiosk, no one said anything. I decided to sign up for rewards (something I always check for before ordering) so I downloaded the app and ordered from there. My friends used the kiosk, it seemed user friendly, but it would have been nice for anyone to speak to us. Ordering on the app wasn't bad, it said my food would be ready in 4-9 minutes. My friends got their food very quickly. Their food was nice and hot. We didn't realize that getting your drink after ordering from the kiosk, you have to get your receipt and use the QR code to scan at the machine to receive your cup, some direction on that would have been nice. As for my food, about 20 minutes passed and I still didn't hear anything. The app doesn't have a tracker, but I made sure I ordered it at the right location and for pick up which it was all correct. I had to go to the counter, got a man's attention that was working, and he asked for my name. He then went to the back and I heard them talking. Several minutes later, a lady came out with my food and drink. I asked if it had been ready and she said yes, so I asked how was I supposed to know and she just shrugged her shoulders not saying anything. I was very upset, but so hungry. I told her how my food would now be cold and she just walked away. I went to the counter to get ketchup and she appeared behind that counter saying I'm sorry. As for customer service I would give 0 stars if I could. Of course my food was cold. I ordered the garlic single steak burger combo, it tasted ok, but I was starving. My fries tasted old and were not fresh. I wasn't satisfied. I noticed after signing up for rewards I received a free milkshake offer. They also sent a survey to my email (of course I filled it out) and for completing it, you get free fries. These will come in handy, probably for my kids. The ambiance remains the same as I remember from a long time ago, classic dinner vibes with black/white tiles, and retro themed red/black booths and tables.

The drive thru man had such great energy, he had redish hair, we came through around 1am tonight…read moreand he was the best drive thru person I've ever came in contact with. Thank you for being so kind! Edit: His name is Joshua!!!

Every now and then you just need a chili 5-ways and a mini hot dog. Today was that day. It must…read morehave been for many people as it was a busy lunch hour. Service was friendly and efficient. Parking was readily available in their parking lot. If you don't care for skyline Chili this is not your place. We do and it was delicious.

Found myself coming through town back to Chicago from celebrating Cincinnati Chili Week. I hadn't…read morehad any Skyline while in town but still had room for a 3-way on National Chili Day. (4th Thursday of February) Maryn was swamped but took good care of me at the counter . This week they're piling the cheese on regular or large ways, 50% more making it a Skyway. Almost too much cheese. Still my favorite chili of the other 5 I ate in Cincy.

I've been coming to this Fazoli's off and on since I was a kid which is crazy to think about. The…read moreinside has not changed much but they do change up their menu. We recently got the garlic chicken ravioli which was great! The price of Fazoli's compared to other Italian spots is very nice. It hits the spot and fills you up- not more I can ask for out of a chain restaurant.

I believe I've only gone to Fazoli's once before I went recently…read more I had a coupon for a deal so I decided to dine in. The restaurant appeared to be clean and tidy enough. The food was just OK. We had fettuccine Alfredo with a side of meatballs. On a 10 scale, I feel like the Alfredo could've been just a tad bit better ranking a 5/10 score, and the meatballs were a 6/10. The breadsticks were 5/10. They didn't taste freshly baked. The quantity of what we received was average. To be honest, there are better Italian food options / restaurants out there, so I'm not sure if I would ever go back.