We have hired Two Men and a Truck twice now and both times it was a terrible experience! The first time the movers "couldn't " fit all of our furniture in the 26 foot truck, but was very quick to sell his side moving business to us off the books for the next day. Why the heck would I pay you off the books when we hired your company now to move everything?!?! The main guy then proceeded to try and sell his painting/lawn care/ home remodeling business to us..... seriously, just move my furniture and go away! The second time we used them we had asked for only 2 men. Miraculously a 3rd man appears and before they even move one thing, he states that we are getting the third man for free if we just hook them up with a really good tip. We never asked for a third person, especially since there were only a few pieces of furniture left and 2 men could have easily taken care of it. When the job was finally done, the same guy inquired about what their tip would be....ummm what part of we just spent a few hundred dollars on moving expenses do moving companies not understand?? When does it become a norm to tip every single fn person who does what their job description entails?? After we gave him the tip , he actually looked at us and asked , " is this for only me or for all of us?" How about the people you hire just focus on their jobs, get it done in a timely manner and not worry about a tip!!!! You all are movers, not restaurant workers serving us food. I don't have a problem tipping for good service, but to automatically ask about a tip before you moved one piece of furniture is ridiculous!! We will NEVER use this company ever again!!!! Very unprofessional! read more

Broke multiple items. I had many boxes marked fragile with red fragile stickers on every side of the box and still say them slinging them around. They don't care about your stuff because it's not theirs. I packed items well with packing paper and bubble wrap and still had several broken items. One of the guys DROPPED my desk and broke it to where it couldn't be used and it was not a heavy desk. We have been back and forth trying to get that replaced when the replacement was around $350. They waited so long to get back to us so now it is $450 just for them to tell us we need to buy it and they would write a check BUT only for 60 cents per pound as we were explained we didn't need the extra insurance bc we could get up to 60 cents per pound of our entire move. Now they are backpedaling and saying it's 60 cents per pound of the item. They didn't explain it that way. I'm wondering how they weighed each item specifically if that were the case. Lol so with it not being a heavy desk, we may get $20 for a $450 desk. How does that make sense? I regret we chose this company to move. They also chipped the corner of my Trim in my brand new house while moving my washer in to the laundry room and they knew they did it and didn't say anything. Bad business with careless employees. read more

Customer Service is terrible Supposed to be an afternoon move Became a very late afternoon move Didn't bother to call and let me know Blamed the me for not being more specific about the time After numerous phone calls I finally got in touch with someone who felt guilty enough to send another crew to the assisted living facility to move my 94 year old mother It was after 9:00 Pm before the move e was completed Terrible customer service Don't use them! read more

I'm not sure why all of these recent reviews are so awful, this company is amazing! Everyone honestly cares about each, individual move and their customer service is exceptional. The movers were very respectful to both me and my belongings. It was clear that they love their jobs and are so happy to help their customers however they can. I can't recommend them more!! read more

DON'T HIRE!!!!! We were supposed to move this past Saturday. Not only did they fail to show up as scheduled, but WE had to call over and over and over again before being told that they might be able to move us on a different day. WHAT?!?!?! They already had a hefty deposit! They got paid for a service they weren't going to provide! Days later, we still don't have an explanation or an apology. We had to struggle to move on our own, renting a truck and then sleeping without beds. We hired a new moving co the following day, and they were terrific! However, we are out a bunch of money and we both wasted a day from work for a move that didn't happen. Furthermore, the office worker was completely inappropriate and stopped answering the phone once she learned how upset we were over being screwed. DON'T USE THEM! Trust me!!!!!! If I could choose zero stars, I would!!!! Update: Amanda Jones, manager, is beyond rude and has no business running the Acworth location! She refused to tell me the owner's name, saying it was "top secret." I called Customer Service, and they were happy to provide it. Some business! read more

I had the same experience as the user Becky below. I should've listened to my daughter when she researched the yelp reviews for me! DO NOT WASTE YOUR MONEY AND RISK DAMAGING YOUR PROPERTY HERE! When I called to complain the manager wouldn't give me the owners name either but corporate customer service did. I checked the google reviews and she is the one leaving all of the positive reviews herself! This is fraudulent! And I noticed every bad review they state you aren't listed in their customer database. How convenient! You can't fake yelp! Don't make the same mistake my husband and I made. read more

Avoid Two Men and a Truck at all costs. I was a fool and coached into the "free" insurance (.60/lb) by one of the movers who assured me "we won't drop/break anything anyway." That same mover (Andrew) I come to learn is a 50 year old office manager who shouldn't have been on the move in the first place. He proceeded to be responsible for breaking/damaging several items in the move. One of the damaged items wasn't even reported damaged. This item was a free standing pantry. One of the legs had snapped off in the truck and replaced under the pantry loose. The pantry fell over onto my partner. Thankfully no trip to the ER was required and no pets were injured/killed. This along will all of the other damage was the result of a rushed loading job onto the truck even after I asked at a few points if they would take the extra time to take certain things apart. No wrapping was used and few moving blankets were used. Again, all the decision of Andrew who assured me nothing would get damaged. Given the extraordinary move for a company that consistently reminds me of their 97% satisfaction and 1% damage rate, they refuse to do anything to make up for the tremendous damages caused. Even after their gross negligence could have sent me or my partner to the ER or worse and even after I was coached into not taking a paid insurance option (which I was reading through when goaded into the free option), they refuse to make right by me for this move. If I am truly in such the small % minority, you would figure they would do the bare minimum to try and retain me as a customer. They did complete a claim/settlement for the damaged items at the 0.60/lb rate, but given the circumstances of the move this was not appropriate. When I asked for a portion more, I was simply told they "unable to move forward with any additional settlement." I cannot in good faith recommend this company to anyone. Even if they had been more reasonable with the settlement. The fact they they send out unqualified movers who mishandled your furniture is NOT the service I am paying for. They moved all my furniture, but that service means nothing if it's all broken/damaged. Save your time, sanity, and money. Pick literally any two people off the street, rent a truck, and you'll be better off. I'm looking to move forward with a BBB claim and legal advise on the issues that came up during the move. Also, for whenever they comment to assure me they will be looking into the claim and or have successfully resolved the claim, please review reader, know it is not the case. read more

I would give NO stars if possible - horrible experience. Relocated from Georgia to Florida and our 65" tv was dropped. The legs broke off of it, and it no longer works - screen is pixilated. After two months of trying to reach someone to rectify the situation, we finally got ahold of someone who said we would need to pay $1000 toward a new tv. Horrible communication and many things were broken (the tv being the biggest concern). DO NOT USE!!!! read more

DO NOT USE THIS COMPANY!!! (S. COBB DRIVE LOCATION) I scheduled two weeks in advance to have furniture and major appliances moved out of my house days before my scheduled closing (home sale). Two young movers arrived but after the contract was signed realize it was too much work for them to do. After initially loading a few chairs on the truck, I questioned how they were going to load the heavy appliances on the truck without tools. It was at this time that I realized they began to remove my furniture from the truck and brought it back inside the house. One of the movers took all copies of the signed contract and proceeded to walk out the house without saying anything to me. I realize that they were walking off the job. I immediately called the main office but was told a manager would call me back. 3 days later a manager calls, and did not see anything wrong with how the movers handled the situation. The manager offered to do "something" for me on my next booking with the company (REALLY!!). I wasted valuable time and I had to find another company to immediately move me. This company does not value its customers. STAY AWAY!! read more

Very professional!!! They got everything done in good timing and were very considerate of my belongings. I definitely recommend them!

The Center for Children and Young Adults has received exemplary service from Two Men and a Truck as a non-profit charitable beneficiary. The Center has found them to be professional, dedicated, reliable and personable. They have always gone over and beyond what was requested to be of service to our homeless youth and staff. We give them big props!! read more