Nutshell: Unreliable, unresponsive, rude, and expensive.
Moving Mom into assented living. They had an "opening", so short time frame, and only a few items, bed, frame, frame, chair, bureau, . They emailed me a form, which I filled out and returned immediately . They said we would heard from them by the end of the next day. Two days later, I'm in the ER, and get a call from the office 60 miles away, telling me I didn't respond, I told them I had, . I confirmed with "sent mail". Hour later got a quote, 3 X the price of another quote.
I emailed them not to call me. I was in the hospital and was in no condition. Got back a rude email telling me they would not be able to help me. Trying to blame me for staff negligence. read more