Dr. Lee and Haelee were absolutely amazing. They gave me a one day crown that they scanned and…read moreplaced all in the same visit. My last dentist, it took weeks just for them to then turn around and have to seek approval from the insurance a second time because designing the crown took so long. I cannot overstate how nice it was to just get it all done in one vist. Both doctor Lee and Haelee were friendly, included me in their conversation even when I could only respond with a thumbs up and they even went the extra mile of getting rid of calsification even though it wasn't originally in the plan. If you are looking for a Dentist, I highly recommend McKenzie Dental Center. Their hours are flexible, when I say I need an appointment while my kids are in school, they make sure to find something that works for me and I never have to wait long for anything.

Update! I just had a nice phone call with the lady that handles the billing and insurance. She…read morelooked up the insurance and found it was 100% covered for us and applied it for everyone on that plan. It was a very productive call and I appreciate the level of concern that she had. I'm going to update my review based off my level of care and service as a result and assume that moving forward the insurance issues will be taken care of. From my interactions with the front desk I did not know that there was anyone else to talk to about issues like this, so definitely give their billing team a call if you have any issues like I had, she sounded very willing to work with figuring things out.

Dr. Dan provided a compassionate, ​ expert and customized replacement crown within 5 hours of my…read morecall. Where does that happen? Only at Stambaugh, DMD ALSO awesome team work!

I called for appointment it's been over 10 days still i didn't get response and this is not the way…read moreto do business. Very disappointed.

Our experiences at McKenzie River Dental with Doctor Welch and her team have been exceptional. She…read moreleads her team with confidence and care, which in turn, leads to exceptional patient care. They take the time to educate, so that you can make informed decisions about your dental needs and care and our family truly appreciates this. The warm and welcoming atmosphere at McKenzie River Dental sets patients at ease, which is particularly nice for children as they experience their dental visits. Cinda has been our hygienist for may years. Her kindness, knowledge and thoroughness set the bar to which others aspire. I recommend McKenzie River Dental to all my friends, family, and clients. They are simply THE BEST!

Location, appointment scheduling, atmosphere were all great. Waited over 20 minutes. Amber…read more(hygienist) was great. Dr Welch, lacking in professional manner, interest in patient, with more attention to income than care. Directed unnecessary treatment above contracted insurance prices. I requested insurance give predetermination. Dental office charges: $1,080 charge, $540 would be my part. Insurance determines: $194 charge, $97 my part. Beware!

I was referred to this practice after I had surgery to place the locators so that my dentures would…read moreslip right in. And I didn't know that they would be slipping and sliding out while I was eating. After numerous trips to have them adjusted I gave up and went to someone else. He is taking his time and he said that my previous dentures had been done very poorly.DUH ! Another $5,500 but I won't be removing my teeth from my sandwich anymore. I'm being blamed for their errors, like I want to pay for this again ?

I had a new patient exam at Oakmont Family Dental with Dr. Jillian Rose. Elise took me back to get…read morexrays. She made me feel so welcome and comfortable, she provided me with a warm neck wrap and a cozy blanket for my time in the chair. She was talkative, kind and explained everything that was happening. It felt good to be seen and heard while in the chair. Dr. Jill was just as kind and helpful. I never once felt out of place in the office and they didn't make me feel like a dummy with bad oral hygiene. I have scheduled further care and cleanings with Oakmont Family Dental. I highly recommend this office, especially if you might be a little nervous in the chair. They take it one step further then anywhere I have been in the past.

I also got a ton of fillings (my teeth are not the best ‍) and it was great! I mean, it was as good…read moreas it could be given the nature of the service . I appreciate the respect, kindness and expert care I was shown by every member of the staff, from the front desk to the dentist who worked on my teeth.

After years of having beautiful teeth, mine started breaking off which was related to a medication…read morethat I need to take and I had to have all of my teeth removed. Then I had surgery for the placements of the studs that would click into my new/ fake teeth. The cost is astronomical and I have a very low tolerance for dental pain. I was referred to this office by my surgeon and neither of us were aware that there had been a major change in the denturists. She is a very pleasant young woman who is dedicated to her craft but in my case, my new teeth never stayed in properly. After my fifth visit, I decided to look for someone else. The office told me that I could go to an office in Salem but they d know of anyone who could place my teeth properly. Also, the covering of my front tooth came off while I was eating. So, not only did they not fit, but were made with a lower quality substance. This process has been very trying, painful and very expensive and I would not want anyone else to go through this process and get the same results. Also, the front desk staff are lacking common sense as you don't tell a patient "GOOD LUCK " when they have left the practice.

My care was exemplary for more than 10 years, however I have now moved my dental work to Oakmont…read moreFamily Dental due to a disturbing burst of anger which I encountered from Dr. Furgason after his office billed me twice for the same service & I questioned him. He flew into a rage & demanded that I leave his office when I questioned the double billing. His entire staff & all patients in his waiting room witnessed his horrible behavior.

This dental office is so amazing...! They have such integrity and are very transparent with what is…read morecovered, what isn't and what I will be paying. I love that..! Moving from Southern California to Eugene it took us awhile to find this dental office. But it was so worth the research for the best dental practice of Eugene as I truly feel that they are. Every single person here from the front office, the hygienist, to the doctors are all extremely welcoming and kind. Now the whole family goes here and they all love it as well. I highly recommend them especially if you have anxiety with going to the dentist. They are so gentle that I almost fell asleep.

My first time here. Nice front desk. Very friendly team of staff and dentist. The examination…read moreitself moved along quickly, just had a longer wait time to be seen despite having an appointment. Good to know for the next visit. Overall positive experience for me.

Got called into work at 5 AM and couldn't make my appointment. I called as soon as I could to…read morereschedule and was basically told too bad -- because I missed the appointment, now I can only call every single day and hope there's an opening. No flexibility, no understanding, nothing. On top of that, the two times I've actually been there were a complete mess. Everything feels rushed from the second you walk in. They hurry you in, hurry you out, and if you actually have questions about your appointment or treatment, good luck getting anyone to slow down long enough to answer them. Customer service is terrible, communication is worse, and the whole place feels disorganized and chaotic. Definitely not a good experience.