I regret going to to this dentist. I had a front tooth crown that didn't quite match from another…read moredentist. I went to Dr. Sullivan in hopes that after more than 5 years of hiding my teeth when I talked or smiled, I'd be able to get some confidence back. I'm uncomfortable all the time after a front tooth crown he placed back in June. I've made many, many visits back to get adjustments as none of my other crowns on this same tooth have been uncomfortable, so I knew it wasn't supposed to feel this way. At my last visit, as he was adjusting the back, he must have accidentally hit the bottom of the crown and sliced part of it off. This is one of my front two top teeth, and now one is shorter than the other. I noticed it immediately and asked him about it. He completely denied having done it, even though I pointed out that I walked into the office that day with both of my two front teeth being the same length. What followed is nothing short of shame tactics on his part. Telling me he can never make me happy (gaslighting), when all I've been striving for is to make my mouth comfortable again, the way it was before this crown. I never nit picked the aesthetics of his work. His crowns have all been beautiful and matched perfectly, which I've let him know each time. I went to a different dentist and upon examination he let me know that I am uncomfortable due to crowding on my bottom teeth (something Dr. Sullivan had recognized in December and was working on for me). Basically, my bottom tooth wants to be where my crown is, so of course I'm uncomfortable. I'm going to an orthodontist next and hope to finally feel better. What's heartbreaking is that I am hiding my smile again, as the bottom of the crown has been sliced off. And since I don't plan to get the crown replaced, I will be hiding my smile for a very, very long time. I don't expect perfection in dentists, as they are human, too! But owning up to and admitting mistakes instead of gaslighting and demeaning me would have been a better way to handle that situation. I probably wouldn't have gone back, but I also wouldn't be writing this review right now. To his credit, he did give me all my money back. He also does work with labs that create perfect looking crowns.

I hadn't been to the dentist in a decade...then a tooth broke and I didn't have a choice...I was…read morenervous, anxious, and didn't really know what to expect...this office is amazing!!! They got me in super quick and were so accommodating, genuine, and caring...they offer a great and affordable, Vital Plan...I can't wait for my next cleaning in May (covered by Vital Plan...haha)...honestly I cannot express how much I love this office, and I haven't known them long...Dr. Sullivan is so easy going and gentle...Katie gives the best teeth cleanings...and Nancy is just the sweetest teeth goddess thank you all for being so great

Dr. Lee and Haelee were absolutely amazing. They gave me a one day crown that they scanned and…read moreplaced all in the same visit. My last dentist, it took weeks just for them to then turn around and have to seek approval from the insurance a second time because designing the crown took so long. I cannot overstate how nice it was to just get it all done in one vist. Both doctor Lee and Haelee were friendly, included me in their conversation even when I could only respond with a thumbs up and they even went the extra mile of getting rid of calsification even though it wasn't originally in the plan. If you are looking for a Dentist, I highly recommend McKenzie Dental Center. Their hours are flexible, when I say I need an appointment while my kids are in school, they make sure to find something that works for me and I never have to wait long for anything.

Update! I just had a nice phone call with the lady that handles the billing and insurance. She…read morelooked up the insurance and found it was 100% covered for us and applied it for everyone on that plan. It was a very productive call and I appreciate the level of concern that she had. I'm going to update my review based off my level of care and service as a result and assume that moving forward the insurance issues will be taken care of. From my interactions with the front desk I did not know that there was anyone else to talk to about issues like this, so definitely give their billing team a call if you have any issues like I had, she sounded very willing to work with figuring things out.

Dr. Dan provided a compassionate, ​ expert and customized replacement crown within 5 hours of my…read morecall. Where does that happen? Only at Stambaugh, DMD ALSO awesome team work!

I called for appointment it's been over 10 days still i didn't get response and this is not the way…read moreto do business. Very disappointed.

Our experiences at McKenzie River Dental with Doctor Welch and her team have been exceptional. She…read moreleads her team with confidence and care, which in turn, leads to exceptional patient care. They take the time to educate, so that you can make informed decisions about your dental needs and care and our family truly appreciates this. The warm and welcoming atmosphere at McKenzie River Dental sets patients at ease, which is particularly nice for children as they experience their dental visits. Cinda has been our hygienist for may years. Her kindness, knowledge and thoroughness set the bar to which others aspire. I recommend McKenzie River Dental to all my friends, family, and clients. They are simply THE BEST!

Location, appointment scheduling, atmosphere were all great. Waited over 20 minutes. Amber…read more(hygienist) was great. Dr Welch, lacking in professional manner, interest in patient, with more attention to income than care. Directed unnecessary treatment above contracted insurance prices. I requested insurance give predetermination. Dental office charges: $1,080 charge, $540 would be my part. Insurance determines: $194 charge, $97 my part. Beware!

Kind, compassionate & thorough…read more Dr Megan & assistant Ellie & hygenist Lauren are all excellent.

I was referred to this practice after I had surgery to place the locators so that my dentures would…read moreslip right in. And I didn't know that they would be slipping and sliding out while I was eating. After numerous trips to have them adjusted I gave up and went to someone else. He is taking his time and he said that my previous dentures had been done very poorly.DUH ! Another $5,500 but I won't be removing my teeth from my sandwich anymore. I'm being blamed for their errors, like I want to pay for this again ?

I also got a ton of fillings (my teeth are not the best ‍) and it was great! I mean, it was as good…read moreas it could be given the nature of the service . I appreciate the respect, kindness and expert care I was shown by every member of the staff, from the front desk to the dentist who worked on my teeth.

After years of having beautiful teeth, mine started breaking off which was related to a medication…read morethat I need to take and I had to have all of my teeth removed. Then I had surgery for the placements of the studs that would click into my new/ fake teeth. The cost is astronomical and I have a very low tolerance for dental pain. I was referred to this office by my surgeon and neither of us were aware that there had been a major change in the denturists. She is a very pleasant young woman who is dedicated to her craft but in my case, my new teeth never stayed in properly. After my fifth visit, I decided to look for someone else. The office told me that I could go to an office in Salem but they d know of anyone who could place my teeth properly. Also, the covering of my front tooth came off while I was eating. So, not only did they not fit, but were made with a lower quality substance. This process has been very trying, painful and very expensive and I would not want anyone else to go through this process and get the same results. Also, the front desk staff are lacking common sense as you don't tell a patient "GOOD LUCK " when they have left the practice.

My care was exemplary for more than 10 years, however I have now moved my dental work to Oakmont…read moreFamily Dental due to a disturbing burst of anger which I encountered from Dr. Furgason after his office billed me twice for the same service & I questioned him. He flew into a rage & demanded that I leave his office when I questioned the double billing. His entire staff & all patients in his waiting room witnessed his horrible behavior.

I've now been to fergason for 2 wisdom tooth extractions. I can't really compare him to many…read moredentists.... as I've only ever seen 2. But what I think everyone wants is good dental care and minimal pain. Would be nice if it were cheap, too. But that doesn't seem to be the world we live in. I've received awesome care during my extractions/filling/cleanings. Today has me in some pretty good pain (pulled a really stubborn upper wisdom today), but that's to be expected, I think, when you've pulled a tooth and a chunk of bone comes with it. All things considered though.... I feel great and the staff/dr were all outstanding, as usual.

My first time here. Nice front desk. Very friendly team of staff and dentist. The examination…read moreitself moved along quickly, just had a longer wait time to be seen despite having an appointment. Good to know for the next visit. Overall positive experience for me.

Refreshing to find how patients are provided with "assembly line" attention that saves time for…read moreboth patient and dentist. Much appreciated!

Great care, excellent service and very professional and competent staff! I would highly recommend…read moreDr. Matlock and staff! Teeth cleaning with Kayla is excellent and, as always, Dr. Matlock's assessment and advice is thorough, reasonable and cost effective. Any work performed by Dr. Matlock has been pain free and quality.

I had my teeth cleaned yesterday for the first time since covid. I have avoided coming to any…read moredentist because of a low pain threshold and severe anxiety. Reviews on Yelp described the staff here as kind, careful and professional and I completely agree. I have several upcoming appointments scheduled and am confident of receiving similar treatment. So glad to have found this dental office!