Dr. Welch did a coronectomy on my two lower wisdom teeth, the surgery itself went quick and easy…read more The office gives super clear instructions for pre and post op, keeping everything stress free. I had some super sharp pain a few days after, but once I called they got me in, same day, for a check up to make sure everything was healing correctly, and they applied a gel that relived the pain almost immediately. They called a couple times to check in, and seem very dedicated to making sure all of their clients have the smoothest experience possible. Everyone in the office was extremely kind and professional, I felt very well taken care of. Dr. Welch is an easy guy to trust, and regardless of having a difficult week of healing, Northwest Oral and Implant Surgery really did everything they could do to make sure I was taken care of. Hopefully I won't need any more oral surgery in the future, but if I do, I'll definitely be a returning customer!

I don't know we could have found a better performance than NW Oral and Implant Surgery. Very…read morethorough consultation to start then amazingly efficient having all 4 of my daughters wisdom teeth removed. To top off their great team, Dr. Welch personally called me at 9PM after surgery that day to check on my daughter. Really very impressed from start to finish!

BEWARE OF SHADING BILLING!!!…read more I brought my 15 year old daughter here for removal of her 4 wisdom teeth. She chose to not be put under general anesthesia. They initially charged me for general anesthesia, just in case. I didn't realize this until they later sent me a bill for about 100 bucks, stating I have a balance owed. I compared their bill to the insurance claim and low and behold I found the discrepancy charge for general anesthesia which meant I actually would be needing a refund. Boy was this difficult to get. Multiple phones calls, the women who does insurance told me they no longer accept my insurance and next time I will have to deal with insurance. Ok well I don't plan on removing any more wisdom teeth or having more kids so I am ok with that. In the end they told me they can't even issue refunds but instead a third party does and instead of refunding me the payer and adult eventually they cut a check to my daughter. This took over 6 months to resolve and like I said multiple calls. This could have damaged my credit having a bill owed. Double check any bills they send against your insurance claim as these people are shady. Some other information that might be useful to those looking for dental extractions. The bed side manner of the dentist preforming the work was to say the least creepy, he didn't numb her enough as he was annoyed she didn't want to be put under. He would have to stop when she was in pain and crying to re numb her. He whistled while he did the work, while my 15 year was crying. He just acted like he couldn't hear her.

Dr Tucker was kind and professional. I had an extraction and he was amazingly swift, and painless…read more If I have to have another surgery, I would have total confidence in his ability and care of patients. His staff was great and answered my questions patiently. Very thankful he was recommended to me! I would recommend to all my friends!

Ten years ago I went through the miserable process of bone grafting plus a dental implant for my…read morefront tooth pending a bicycle accident. The process was expensive, miserable, and took place over several months. Dr. Tucker was my oral surgeon. Now, I have to go through the entire process again because the bone grafting has receded, and now the costs are even higher. I asked my current oral surgeon what happened, why the implant must be replaced after new bone grafting? He said he thinks that the first bone grafting was inadequate. What a nightmare, and a terribly expensive one, at that.

We have to compare the horrible mistakes we experienced at Tucker's practice with the…read moreprofessionalism we see at Oregon Medical Group, Oregon Eye Associates, University Hospital in Seattle and the like -- and we won't go back to Oregon Facial & Maxillary (Tucker's business). Tucker's staff didn't refill a vital prescription I requested -- antibiotic for the infection that developed after Tucker performed my surgery, despite my making call after call begging for something to break my high fever. Even our pharmacist tried to get Tucker's practice to stop giving me a useless run-around and renew my prescription as I'd requested four days previously -- she was also sent away with a strikingly unhelpful answer from Tucker's staff :( Without antibiotic for a several days, I developed the worst fever, sweating and chills I'd experienced in over 30 years. No apology from Tucker or his medical staff. Given the medical history that I'd already provided to Tucker, I feel they should have been aware of the strain on my heart from chills that shook me so severely that I couldn't walk from bed to the bathroom -- and a week of fever and night sweats. I had just completed a study for my cardiologist that required me to wear a heart monitor 24/7 (to look at existing problems like my RBBB and tachycardia); I had told Tucker's staff this -- and they evidently took no extra care to protect the health of known cardiac patient. Speaking as consumers, my wife and I are severely disappointed in that area as well: we're not accustomed to paying a professional in ANY field over $2,500 per hour for numerous errors committed in the few hours of service provided -- errors that badly impact the ''customer''s life for over a week. When we stack the performance of Tucker's people up against that of their counterparts in other medical practices or institutions, there is little comparison. Really, we can't blame Tucker's staff for being poorly trained or supervised, but they *could* have simply acted to help a fellow human being in clear medical distress. We will be looking for a more careful and compassionate doctor to complete the remaining surgical procedures that Tucker was to have performed. We've already transferred medical care for the post-op infection to Oregon Medical Group doctors. We are posting this review as a public service to other patients who might want to know these facts about this doctor's practice in order to better decide where to have surgery.

Update: My procedure went amazingly well, with almost no pain (maybe 3% of what I was expecting),…read moreand very well placed, healthy implants. Many other people I know with implants from dentists or other places, got infections or were in tons of pain. Nice office but after my x-ray I was not brought back in to talk to the doctor, instead he came out to the reception\check-out to tell me about the results. I felt rushed and was left with alot of questions and a hazy idea of what needs to be done. I needed to call back and talk to someone for 15 minutes to get the clarification I needed. The woman on the phone was very good there. I will probably have my extraction\implants done there due to his reviews on other sites and I was still impressed by the office.

I had an emergency that needed a removal of a wisdom tooth. They were very professional and even…read moreoffered to have it removed immediately after X-rays instead of another appointment. I was out in les than 30 min with minimal pain. Couldn't recommend a better place.

I am super inexperienced making my own dentist appointments and was super nervous about getting my…read morewisdom teeth out, all of the staff were so patient and super nice to me! I have a lot of anxiety with surgery and they definitely helped me out with that. Everything was very quick and professional. Dr. Villano did a wonderful job! Definitely deserving of 5 stars

Great care, excellent service and very professional and competent staff! I would highly recommend…read moreDr. Matlock and staff! Teeth cleaning with Kayla is excellent and, as always, Dr. Matlock's assessment and advice is thorough, reasonable and cost effective. Any work performed by Dr. Matlock has been pain free and quality.

I had my teeth cleaned yesterday for the first time since covid. I have avoided coming to any…read moredentist because of a low pain threshold and severe anxiety. Reviews on Yelp described the staff here as kind, careful and professional and I completely agree. I have several upcoming appointments scheduled and am confident of receiving similar treatment. So glad to have found this dental office!

Excellent dentist, excellent staff. Dr. Stokes treats every patient like a friend. She is kind and…read morecaring and her staff is just the same. Would recommend her to anyone needing a top notch dentist!

Professional staff. Very knowledgeable about what they do. I have many questions and Deb, my…read morehygienist, answered them all. Highly recommend.

I liked the hygienist and dentists, but I ultimately left because the office staff was incompetent…read more They incorrectly billed my insurance more than once and would often bill me for work I had already paid for upon completion. At one point, a newly hired office employee called me and asked if I still worked for [name of company] and it literally only shared a first letter with my company, even though I had given the office staff a copy of my insurance card with the company name on it. This employee told me this wasn't an uncommon error and that she had been hired in the wake of multiple firings from previous staff who made a lot of mistakes. I decided to go to another local dentist that can actually figure out how to bill insurance and not hire people so easily confused. Again, the actual dentists and hygienists are fine... and hopefully the front office staff is much better than it was circa 2015-ish.

Absolutely impossible to get through on the phone! Spent over two hours dialing and redialing never…read moredid get through. Absolutely frustrating.

Absolutely the best oral surgeon on the planet with outstanding experience and expertise. Jacks is…read morea true master at his skill with out a doubt! You will be incredibly pleased, impressed and proud of yourself for putting your trust into his hands! Also every single one of his staff are amazingly considerate and take your concerns and feelings to heart. Thanks Jenny! I am completely serious when I say I would never prefer anyone else but Dr. Jacks!

I saw Dr Jacks for therapeutic Botox injections in the face and neck. Not many doctors do this…read moreprocedure. He did an excellent job, explaining everything as he went, what to expect later, and so on. His manner is kind, forthright and clear. I would recommend him for this procedure without reservation.

I am very impressed with Gentle Dental at 440 Coburg Rd in Eugene, OR…read moreThe receptionist & x-ray employee were very professional & friendly. Dr. Ellis was excellent - very friendly, caring, & did a great exam - will most definitely will make this office my dental home.

Writing this review makes me sad because I have been a patient at Gentle Dental for nearly 15…read moreyears. Last year I went in for an exam but it had been a few years since my previous cleaning and my teeth were in rough shape. The dentist wanted to remove 7 of my teeth! I was shocked and declined the removal. Instead I sought out other alternatives. I had each quadrant of my mouth "scaled" - a deep cleaning procedure that I've had done before. Then I got a water pic and started to up my daily maintenance. When I went back for my 6 month exam this year I received high praise on how good my teeth were and nobody said a thing about those 7 teeth still needing to be removed. Thanks to MYSELF I managed to save and retain all of my teeth! Then, just recently I started experiencing some pain in my gums. It felt like one of my wisdom teeth was trying to grow sideways out of my gums. After a week it hadn't really gotten better so I scheduled a short appointment just to have it checked out. The hygienist took an x-ray and then the dentist came in. He took a quick look and told me that it's not infected, just a small cut in my gums most likely from eating something sharp. He said it's healing fine and I don't need antibiotics. He then shocked me when he said "I recommend removing the wisdom tooth." Then the next thing I knew he was numbing my gums and preparing a shot. That's when I freaked out!!! I was on my lunch break and told him I needed to get back to work. The hygienist said "oh that's fine, you can go back to work." These people clearly do not get to know their patients. First of all, I immediately started to sweat and shake and panic and felt light-headed. I had so many questions, and even if I did decide to have my tooth removed I would need anxiety medication beforehand, someone to accompany me AND to drive me home afterwards, pre-purchased foods at home to eat while my gums healed, and definitely time off from work! I'm also a smoker, so knowing that I wouldn't be able to smoke after having a tooth removed I would need to mentally prepare and plan ahead for that. These people are so quick to jump to "we need to remove your teeth!" Beware! They didn't give me any time to think, just react, and my reaction was to leave. Perhaps if they had sat down calmly and gave me some information to help me understand WHY they thought the tooth should come out then I could at least understand my options, but I was aghast when they didn't even give me any post-surgery instructions beforehand, what to expect, etc. They didn't even give me any time to register what was about to happen. If you have dental anxiety like I do I DO NOT recommend this place. I DO however recommend taking their advice with a grain of salt, stand up for yourself and don't let them pressure you into unnecessary tooth extractions!