I too k my road bike in to be serviced. I was given a date that it would be done. It was not done…read moreand the parts had not been ordered. 5 days later, I get the bike back and only half of the service was done. including not tightening all the screws. I almost went flying over my handlebars. I would expect everything to at least be tightened for 200 dollars. I will not go back again. sincerely, long time cyclist

My granddaughter had the chain fall off her bicycle. I took it to the Corrales location and Ethan…read morereplaced the missing link and put it back on. He also adjusted the seat and the brakes. The repair cost was very reasonable and he did the simple repairs while I waited! Thank you for the quick and kind service.

This is the bike shop equivalent of an 80's record store. Everyone there knows more than you so…read moredon't bother giving your opinion. If you need something they will let you know what that is. In the end it'll all work out because they do great work. Took an old Yeti in and it came out brand new. Thanks guys.

They are the best. Knowledgeable and experienced. Used them for service for years. Never had an…read moreissue.

Just amazing service people and courteous professionals always with a fresh tip liking where to…read morehike where to bike to buy no pressure sales lovely environment Always have great sales

A year in review. I purchased my Trek Domane SL 5 Dark Aquatic Gen 4 for $3,699.99 in June 2025. I…read moreowned a Trek bike in the past, and I bought that one for under $1000. I liked it so much that I decided to be a repeat customer. I really like to ride my bike and I use it for daily fitness purposes. The sales was no hassle, no pressure. They offered credit to finance my purchase, which I took advantage of. They also told me that a level once maintenance package was included with my bike. They encouraged me to use their app, Ride Club. I downloaded the app and was on my way. The bike is a smooth riding machine. I use two apps when I ride, the Ride Club app and Map my run. They both give slightly different information. Around November 2025, I brought my bike in for that maintenance service. Based on my miles, they suggested a level two service, and they would credit the difference of a level one that came with the bike. That worked for me. I don't recall how long they had my bike, but it wasn't more than a few days. I got her back and she was glowing. She looked brand new. I brought my bike back again in May to address a squeaky brake issue. They bled the brakes. I picked it up and then I had problems with my gears on my first ride. I brought it back to the shop. They made some adjustments, but it wasn't quite enough. I brought it back in again and they checked it in. They called me and said that some of the problem should have been discovered on a earlier visit. For that, they said they would cover the parts if I would cover the labor. I agreed. She is back to a well running machine. This has only been my bike shop since I purchased my bike. I love walking in there. I'm usually greeted and service is always on top of their business. Often, someone will open the door as I wheel my bike out. So nice, a great bunch of people.

Two Wheel Drive earned my business and will continue to get my business, this is a dang good bike…read moreshop. Everyone from the boss to the bike maintainers have been professional, polite and taken the time to talk things through with me. I did a lot of research and had a pretty good idea of what bike (or at least type) I was after. The discussion and totally fair pricing is what made the sale for me. I've been back for service and it is excellent. I've been back for advice and pointers, again excellent. I've been back to buy bits and pieces and found just what I need with discussion and guidance. I'll be back at some point in the not too far future to buy another bike. This is my bike shop!

This is a hip little bike shop in the Nob Hill area. I liked their mascot dog that greeted me when…read moreI walked in. My husband purchased a bike from them just over a year ago, and he's been on the hunt for a particular make/model mountain bike. He spoke to the boss (he thinks), about getting that mountain bike. They did not have any in stock, so he made some calls to see if he could obtain it. He came back and said he could. We went ahead and paid in advance for the bike. It might take a week for shipping, but they will let us know when it arrives. This is my husband's bike shop, and he loves it.

These people are great. We did a couple demo rentals with them of some ebikes. One of them didn't…read morehave the battery for the shifter - I feel like it was an understandable mistake - they were busy. They offered a free demo to compensate. The staff is easy going and friendly and the bikes are great to ride.

Great customer service. Knowledgeable and very helpful. We cannot say enough good things about…read moreHigh Desert Bicycles.

Incredible talented Bike Repair shop. I have bought several bikes over the years what sets them…read moreapart is their customer service. Recently I took a bike in for repair after the chain broke and damaged the bike. Broken chain, wheel needed to be repaired, broken shifter, brakes adjusted. New seat post and because they were unexpectedly closed on the day I was to pick it up, they fixed grinding in the wheel hubs at no cost. They go above and beyond and if they find additional problems they will call to authorize repair. Highly recommended!

He's awesome. The owner is so helpful and he tries his best to take care of his customers. I like…read morehow he's fast and efficient with bike maintenance and he's fair in his prices.

I love Sports Systems. I've been a customer here for at least 6 years. I mainly used the bike shop…read morefor my maintenance needs. But, the store is full of an impressive stock of inventory for your sporting needs. Today, I stopped by the shop to get a water bottle cage. I had a remaining balance on a gift card to use. I found the cage. I also looked at a pair of biking glasses as I am in the market for some. The glasses where right next to the register with a few employees. I asked if I could take the transition lenses outside to try them. The took off the security device so I could do so. I opted not to get the glasses today, but I might get them in the near future. There was some trouble getting my gift card balance applied, but that was resolved and my purchased was complete. I read several Yelp reviews from customers complaining about the employees ignoring customers. I have to address this. Maybe it's just me, but I don't feel the need to be acknowledged when I'm in a store. If I need someone, I will flag them down. They have always been kind, courteous, and respectful to me over the course of my patronage, bike shop and store.

Honestly.... Screw this place. I just left after literally circling around the bike section for…read morearound 30 minutes waiting for someone to assist me. I came in today with a budget of around $3k and wanted help as Im looking to enter into the big boy bike world after only owning "cheapy" Walmart bikes. The thing that irks me the most is there were 2 other customers in the store and about 4 swinging dick employees just sitting around chatting. I don't know if it was just the way I looked but they asked the other customers if they needed help and not me. I had read from other reviews about this issue.... Should have listened. It's their loss. I'll take my money where people actually care to help.

Honest service. They don't oversell. Took a bike for a tune and service person said not necessary…read more Did what needed to be done for under $25 and sent me on my way. Honest and reliable. Great shop with many options.

The shop is well stocked, the staff friendly and knowledgeable. I stop by whenever I am in…read moreAlbuquerque just to say hello.

Van was great! My wife and I had a personalized VIP tour…read morewith him and it was a really good 2 hrs. Van took us around a 6 mile circuit and we even walked INTO the Rio Grande as it dry this time of year. Highly recommend!

Great tours and really wonderful people! Super easy to rent a bike from these folks, and they make…read moresure you have everything you need to enjoy your ride.

I purchased a membership last year for R.E I they gave me a thirty dollar gift card. I did not…read moreknow that there was an expiration date on the gift card and I misunderstood when they explained to me. Anyway, I went in this afternoon to make a purchase.And the employee was kind enough to allow me to have a purchase discount in the same amount of the expired gift card. This store is always clean and has so much merchandise. In the very back of the store , there is a clearance rack , so be sure to check that out. All of the employees that I have had contact with have been professional and very friendly and accommodating. We will be back here for sure.

After researching to find a walking shoe that wouldn't kill my toes and be comfortable, I went to…read moreDick's on Coors. The shoe associate couldn't answer 1 of my questions, seems to know nothing about their products, and kept looking up on a handheld stock on shoes "I" asked about telling me every time they were out of my size, a woman's 9??! So I went back to REI because they've never let me down. "Abel" was freaking amazing. I ended up trying the "Alta Sand W Olympus 6", zero drop shoes. Tried them today on a shorter walk-6miles uphill. No pain and my toes could spread out like they were designed to do. Thank you Abel and thank you as always REI-Abq location