Don't even apply here! We were shown a very nice apartment and were charged a non-refundable application fee and a refundable deposit. They didn't even call us to tell us we were approved, we were just expected to move in. They quickly cashed our deposit check. Perhaps they don't turn anybody down? In the meantime we looked at reviews of the joint on Yelp and elsewhere and decided not to move in after all. We were told they would send us a check for our deposit, but in three weeks nothing came. I even called Mary the manager, who assured me she had sent the paperwork "upstairs" and they just needed three weeks to process the check. Well, we just received a letter stating they would not refund our deposit. Mary had slipped a piece of paper in our pile of brochures stating the deposit was in fact non-refundable. It was not in any contract we signed. No sense going to court trying to get our $650 back, I just wonder about a place that does business like this. I also wonder about a manager that lies to your face, knowing full well that's the type of place she works for and lives in. read more

I've been living here for more than three years. Initially in a studio, then moved to a one bedroom place. I love this place! Primary reason I love living here: the convenient placement in the middle of a major Peninsula city & proximity to commuter rail. Hillsborough Plaza is steps away from Caltrain (a four-minute walk at a leisurely pace). Trendy restaurants & dessert places abound, & abundant & stress-free parking for friends who come visit us. More points of convenience: your car is safe & secure in the basement-level garage, which keeps your car out of the elements. The gym has all the essential equipment, & the huge, warm, outdoor pool is hardly used & always clean when it's open during the warm months. The garbage chute is a quick walk down the hall, so taking out the garbage can be done while in your furry slippers. Coffee lovers will love the Starbucks coffee cart in the lobby on weekday mornings. Though the building may be old, the management is making efforts to upgrade the style. The lobby & elevator have been recently renovated. The apartment units, though, are uncomplicated & with no frills, but still very comfortable. The heater is awesome on cold days, & the Peninsula never gets really hot, so no need for an AC unit. On those rare super hot days, though, a quick jump in the pool will do the trick. The staff has been kind & hospitable in making this place very comfortable. The premises are always clean. Security patrols the building 24/7 & are good at deterring dodgy tailgaters trying to squeeze in through the front door. The maintenance crew is awesome; a quick call to the management office on the first floor to have something fixed (burnt out bulb in the bathroom, clogged drain, etc.) & they'll send someone the same day or the day after. On major holidays, they even hang chocolates or a nice note on your front door! If you can find quotes for an apartment, remember that water, electricity, heat, garbage included in the price. In our case, this place makes it an awesome value for those all the reasons above. A few cons: their website is a bit outdated & their communication methods are archaic. When they leave notices, they slide letter-size sheets under the door, which I feel is pretty wasteful. Would posting them in elevators do the same job? The walls are pretty thin, but the residents have been pretty respectful of the 10:00pm curfew. If you're looking for awesome Peninsula living, this place can't be beat. read more

I have lived here for almost 2 years and it is fantastic! I signed only a 3 mo lease expecting not much, and have fallen in love with this building. A caring staff has taken care of EVERYTHING that has ever come up, The handy-man extrodinare even helps me even hang up photos that I can't do myself. A friendly building with a great staff. The apartment managers are awesome! They let you be, but always have a friendly "good morning" or "hello". OH and the fresh coffee in the lobby m-f is a fantastic perk! Besides it's location, The community of this building makes this apartment complex feel like home. It's Great, worry free place to live. read more

This place is really great. I lived here 6 months and the manager, Prisilla, does an excellent job managing the place. Some highlights/notes: -Big, open, space maximizing floor plans that are well lit -Parking is only $40 (vs $270 in the city) -Any maintenance issues fixed promptly -Building is well kept, always clean -Free Stabucks coffee and tea in the lobby every morning M-F -Pool is only open in the spring/summer -They sign for your packages and let you come claim them even after business hours (there's a 24hour security guard on-site) -Lots of laundry machines. You pay with a pre-loaded card so no coins. -LOTS of restaurants nearby. I recommend CurryUp now, the Italian places (Osteria, AccquaPazza, Cappelini), Cha Cha Cha -Fitness center (but also 24Hour Fitness and Equinox nearby) Other notes: -There's a lot of retirement homes in the vicinity so if old people bother you, probably not the best place (as the case with one of my roommates that moved out) -This is more of an ongoing joke with friends that work across the street, but all the eateries across the street have a mob-like feel to them. Overall a really awesome living experience. read more

Here is my follow up feedback regarding the HP Plaza apts. I recently moved and in all honesty had a great experience living at the HP apt bldg!!! I lived at HP for over 3 years and would say the people really make it a pleasant place to live luckily there were more nice tenants than some who wanted to be cared for hand and foot everyday and complain lucklily there were only a few and there everywhere you go. There were many memorable and very nice tenants as well. Big respect to those who take care of there aging parents who live at HP. The management and staff are WAY under appreciated! Great Location in downtown San Mateo Hotel style gym Big pool area On-site maintainance Security 24/7 Management handles any and all issues in a timely manner and is always looking for ways to make improvements. Keep up The Great work!!! Yours Kindly and sincerely, John M. read more

Hillsborough Plaza is a wonderful place to live. I've lived here about 4 years now. It's a very convenient location, close to downtown San Mateo and the train station (I don't own a car). The management is very good; Priscilla and Diana are very accommodating and have great follow-through, and they're nice too. Maintenance is really good. If something stops working or needs fixing, log a request, and it gets done pronto. Gary has done a great job for the few things that I've needed fixed. So many good things to say, anything bad? Well, the units aren't cheap, but what is around this area. You get what you pay for; it's a nice place to live. read more

I've been living here in a studio since August 2015. This place is great. The online photos are consistent with reality. My unit was as advertised, which is to say well maintained, in good condition, and modern. My only minor gripe is that I do wish the kitchens had gas ranges instead of electric. I had no trouble moving in. The elevators, hallways, and unit doors, are all large enough to be able to accommodate most anything you can throw at them. As for rent price, I didn't do super extensive price comparison with other places in the area, though with the few places I did look at, the rent prices seemed competitive. You may pay a little more, but I think it's worth it because of the location. The location is phenomenal. You don't need a car. HPA is right in downtown San Mateo and virtually everything you could want (food, grocery, bank, doctors) is within a few blocks walking distance. Caltrain is super close if you need to get in to the city. If you need to get to anywhere more than a few blocks there's usually an Uber driver close by. If you do have a car there is plenty of parking in the underground parking garage. The Resident Manager Priscilla is amazing. All the staff are super helpful and friendly. The one maintenance request I've had so far got done the same day. I also appreciate that the leasing office will accept packages and hold them for me, and that after hours security is available to get packages if you get home after the leasing office has closed. HPA is also very festive. The staff decorate for the holidays and it's not uncommon to find holiday greeting cards and chocolates on your door handle. Everyone I've met that lives here is pretty friendly and respectful. I've never had a noise issue with a neighbor, which is impressive since I know there are more than a few people raising families here. I don't have kids but I hear there are some great schools in the area. Internet service is available through xfinity (comcast). I think there's at least one other ISP available. There is no in-unit laundry but there is a decent sized internet connected laundromat in the basement, which is great because you can see what machines are in use and only go when you know there's an available washer. There is no in-unit a/c, which is common for the bay area. What's not common is the pool, and let me tell you, the pool is so so so nice for those handful of days in the summer where it gets too hot. There is complimentary coffee that gets put out each morning which is great if you don't want to make the trek to the amazing Phil's coffee around the corner or the Starbucks a few more blocks away. I think that covers about everything. I highly recommend if you're looking for a place to rent in the area you come check HPA out. read more

Well, I've only lived here a short time, but thus far I'm very satisfied. The apartments are extremely quiet. I've yet to hear my neighbors through the walls (and I know that one of my neighbors has a newborn, but I've never heard the baby crying). The only noises that you hear from other apartments is when someone above is showering or running the faucet. The apartment was immaculate when I moved in. I appreciated that. They even gave a gift basket (coffee mug and some toiletries). The kitchen has all the goodies: disposal, dishwasher, stove and oven, fridge. They provided a microwave to me upon request. They also give you this giant wood cutting board. I was disappointed that the pool closed at the end of Oct since it's been warm, but at least they have one. Not sure when it reopens. I also like the free coffee, which they serve in the lobby every weekday morning. So far, I have no complaints about the management. It's nice that the office is open 7 days a week. It's an expensive place to live, but by comparison to other higher end apartment buildings in San Mateo, it seems to be worth the money. read more

This is my first review on Yelp and I'd like to give it to Hillsborough Apt. I've been living here for 1 year. Definitely LOVE this place! And here're the details: People: people are so nice here! Neighbors will always smile to me in the elevator and staffs here are awesome! Priscilla and Diana are so friendly, whenever I need something, they'll just help me. And security man Brad is soooooooo helpful and nice and friendly and awesome! He taught me so many things, and I can't thank him more! Location: BEST location in San Mateo! It's just 3 mins walk from Caltrain station. And lots of nice restaurants around here. You can also easily find Walgreens, post office, awesome milk tea places near here. Room: I rented a studio here. As a girl, I super love the big mirrors in my room! And I have a great view here. Price: Decent price, and it will be better if it can be a little lower. ;) Overall: LOVE LOVE LOVE this place! read more

My family has been living here for 4 years. We are going to move to another place because of my personal reason. I can't describe how amazing this place is or how we thankful to the staff working here. All I can do is to leave my reviews and pictures for reference to those who still have hesitation. 1) Location This place is very convenient. Caltrain station, library, preschools, central park, Walgreens, Phil's coffee, Peet's coffee and Starbucks, many kinds of restaurants ( Ramen Dojo, China Bee, Bobabia milk tea are my favs) are all in walking distance. Besides, Burlingame avenue and Hillsdale shopping mall are both within 10 minutes' drive. 2) Rooms full of natural Light I am the kind of person who considers natural light the most important thing. We live on the 4th floor. Our rooms are pretty bright during the daytime which makes me very happy every morning when I draw the curtains open. Our balcony face west, so we always enjoy the pink sky and beautiful sunset during the dinner time. I'll attach some sunset pictures. 3) Friendly staff Managers Priscilla and Diana are very friendly and quick to respond. Priscilla, the resident manager, is a very nice person and is always ready to help. My 4-year-old daughter likes her so much. Sometimes they even DIY little presents for each other. Also, she has a good taste on holiday decoration. Maintenance staff are quick and responsible. They helped me to change light bulbs and fix garbage disposal, mostly on the same day I requested. Security and parking garage attendant are also friendly and reliable. After all these years we've all became good friends. 4) Gym and complimentary coffee They have a simple but very practical gym on the 2nd floor. Complimentary coffee, tea and hot chocolate are offered in the lobby every weekday morning! Life is good! Yep! Already miss this place! read more

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There's no place like home - especially when it comes to Hillsborough Plaza Apartments. Life is short. My advice for any and all is this: 'Live where you love, and love where you live.' Priscilla and Diana who manage the building are not only welcoming but sincere and helpful as well. In fact, everyone in the building has a smile to greet you with, from the security guards to maintenance personnel. And then you have the tenants. Kind and courteous, everyone who lives here is friendly and respectful (to each other and to the grounds). Then there's the amenities and location. With a pool, deck lounge, fitness room, library and laundry, you have all you need and more. There's a grocery store across the street and several blocks worth of restaurants, shops & salons. Beyond that, if you want to get into the city, the CalTrain Station is just down the block. The building itself is very well maintained from the common areas to the individual units. Great pride is taken in caring for the grounds. Between the people and the place, it doesn't get any better. There's a difference between a 'house' and a 'home'. Hillsborough Plaza Apartments quickly became a residence I proudly call home. Cheers! read more

The Hillsborough Apartments was, by far, the best place we've ever lived. The managers, Priscilla and Diana, were always so nice. As long as you pay your rent on time, they'll make sure you're taken care of! We traveled frequently and whenever we had an issue, they would work with us to resolve it. With the wonderful hospitality and multiple locked doors, it's never felt so welcoming. It was always nice to go into the clean lobby during the decorative holiday seasons, there's always hot tea, and Starbucks coffee, waiting for you. Even in the coldest weather, you'll never have to worry about being warm, with the warm tea, and the excellent maintenance team, you're covered! The food choices in the area are excellent as well. With Philz Coffee being only a 2min walk away, Chipotle residing only 5min away, and San Mateo Central Park being 10 mins; everything is very convenient. Even if you're a Pokemon Go fanatic, there are multiple stops nearby, with even 2 stops IN the building! If you're looking for a wonderful place to live that has convenience and excellent hospitality, we'd highly suggest Hillsborough Apartments. read more

I've lived here for nearly two years now and couldn't be happier. Here's why, mostly in order of importance to me. Location Hillsborough Plaza is right next to Caltrain (5 minute walk) and several great restaurants and bars. Literally everything I need is within walking distance: grocery stores, coffee shops, gyms, book stores, post office, dentist... I could go on for a while. It's five blocks from San Mateo Central Park, too, which is a great spot for petting strangers' dogs. Staff The staff are super organized, responsive, and helpful. Maintenance requests are addressed within 24 hours, in my experience. When I moved in I bought a new shower head and Gary installed it for me because I'm hopeless when it comes to home improvement. Priscilla is always helpful and friendly, too; she'll print and fax things for me (I own neither) and is just on top of her shit in general. Shout out to Diane, too. They sometimes have cute parties by the pool or have treats out in the lobby. There is also coffee in the lobby every weekday morning. They keep the whole place very clean and organized. There is also a security guard, though I'm fairly certain a crime has never been committed in downtown San Mateo. Super friendly, though, and helpful with after-hours problems. Unit I'm in a studio and it's the perfect size for a single person. Every unit has a balcony as far as I'm aware, and they're very spacious -- enough room for a table and some chairs, plus some extra. The floor-to-ceiling windows are pretty sweet. There's a good amount of closet and storage space. The bathroom is large, and I like the amount of counter space surrounding the bathroom sink in particular. The shower has a sliding door, so you can ditch your shower curtain. There is also a microwave built into the kitchen, so you can leave that behind too. My unit has a white fridge / oven / dishwasher, but I imagine other units might have stainless steel at this point. Laundry The laundry is in the basement and there are plenty of machines. You pay with your credit card, which is super convenient. They have a couple carts down there to move your clothes from the washers to the dryers. There are large tables for folding clothes and a big sink if you have any clothes you need to hand wash. Parking Parking is $40 extra but worth it in my opinion. San Mateo street parking can be challenging. The garage is gated and they'll even replace the battery in your garage door opener when it dies. There are a few shopping carts that mysteriously congregate near the elevators in the parking garage, which are nice to use when you have a bunch of groceries and only want to make one trip in the elevators. Pool The pool area is really awesome. There are lots of lounge chairs and tables. It's a great spot to hang out with a few friends and swim. No glass allowed, no life guard on duty, all the standard stuff. You also get a good view of everyone's balcony furniture and decor, which make for good conversation. read more

Hillsborough Plaza is by far the best place I have ever lived. The apartment is located right next to the Caltrain station and surrounded by several great restaurants. More importantly, the managers, Priscilla and Diana are extremely nice and professional. During the holiday season, it is always great to see all of the beautiful decorations in the lobby. Everytime I step into the lobby, I feel at home! read more

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I've lived in this apartment for over a year and I love it here. The leasing office staff makes an effort to decorate thr lobby according to festive occasions. The apartments are well maintained and the location is within walking distance to amenities. Of course, as with all apartments, it's not perfect. I wish the apartments had AC, thicker walls, and washer/dryer but it's not a deal breaker. The rental is high but I guess this even out with the security and location. You pay for what you get. In general, I think it's a great place for singles or couples. I travel quite a lot so I'm frequently away. It's nice to know that my apartment is safe. But I think for families, there are better options given the same rent. read more

I've been renting a studio at HPA for almost 4 years now and I absolutely love this place. The facility tries their best to keep the apartment high-end. They provide free coffee every morning, free news papers and free chocolates and other perks during holidays. The best part is that Caltrain station is next to the apartment, making my commute shorter and pleasant. Another great aspect of living here is you do not need a car to go grocery shopping and going to a gym. Literally everything you need is within walking distance. Even Wallgreens and ACE are only 3 blocks away from here. read more

We moved in two years ago and have been very happy here since day one. We have a three bedroom, which is the largest floorplan except for the private penthouse on the top floor. It is spacious, especially for the Bay Area. When looking for apartments we looked at many apartments in less desirable areas that cost more. The location is second to none as far as I am concerned, with tons of great eats within walking distance - a huge plus since I usually work from home. Speaking of working from home, the cable internet is serviced by Comcast - which, despite my misgivings with Comcast generally, has been reliable (we have the 100mbps down / 20mbps up plan). The building is a short 2 minute walk to the San Mateo Caltrain Station - great for days when I do go to the office in either the City or the Valley. Venturing to the airport is also super quick - I don't think I've ever waited for an Uber more than 10 minutes and its consistently a short 12 minute drive to SFO. If traffic is bad on the 101, just take South San Mateo Drive to Broadway and you'll never miss a flight :) Despite the building's age, it is absolutely impeccably maintained - and has recently gone through a number of renovations, including an awesome new pool deck (great since our apartment overlooks the pool), new lighting in the underground parking, and updated elevators, not to mention each unit is being modernized with snazzy new counters and appliances. I have had the misfortune of moving around a lot for work and living in different apartments over the last decade. I've come to understand that one could live in the nicest apartment in the world just to have the experience ruined by careless management. That isn't the case here. I had never seen such responsive, knowledgeable and actually truly friendly people working the front office of any apartment until I moved here. Priscilla and Diana are just exceptional - its these two and their staff that separates Hillsborough Plaza from all the rest. I really can't say enough kind words about how exceptional they are and what a difference that makes. read more

I am so happy here. The staff really go an extra mile to make their residents feel comfortable and happy. read more

Two50 Downtown - I 3 my valentine a.k.a. Priscilla! - Apartments Near Me - San Mateo, California

Yes in fact ACCO comes up with an itemized bill charging a whopping amount beyond the initial security deposit that they already have in hold. There is no way to dispute the charges on the bill as it is mailed to us way after we vacate the apartment and even if you raise concerns on the charges, they say that they have reviewed the same and you indeed owe them several hundred dollars more. I wouldn't really call that very transparent. read more

I lived at HP for two years with my daughter and just moved out this summer. What a great place to live. All employees are friendly and very accommodating especially the manager whose job is not easy The amenities are wonderful; great exercise facility, clean laundry room, a library with a wide variety of books to choose from. They offer fresh coffee every weekday morning. Also very important to me was the fact that the building has control access and security 24/7. We enjoyed our couple of years there and miss the friends that we made there. Thanks A and P for everything. Katie C read more

There is that saying "a little piece of heaven", this is a fitting phase that best describes the Hillsborough Plaza Apartments. Aside from being centrally located in the heart of downtown San Mateo, this collection of studios, one and two bedroom apartments is be far the best place to live in San Mateo County. One thing that stands out is the on-site management, lead by Priscilla Giles and her team of wonderful employees. Guest service and sincere desire to exceed expectations is an amenity that is impossible to measure in dollars. This is a big plus, in addition to the safe environment of the apartments (24/7 security), proximity to Caltrain, movie theater and the many eating and shopping opportunities. I am going on three years and am so grateful for the Hillsborough Plaza Apartments, my "little piece of heaven". read more

Hello I have left a review in the past but would like to say I still have many fond memories from renting at HP during the time I was staying there. For the perspective renters if you are organized and keep your place in good condition you shouldn't have issues with your deposit being returned. Remember you are renting for a duration of time you don't own the place forever unless your one of the seniors living there so maybe not a good idea to move in and start painting the walls different colors and putting nails in the walls to hang photos. If you are a responsible tenant all will be cool! Priscilla was the Best bldg Manager while I was living at HP! read more

Just left here after living two years for the somehow less expensive area of Santa Cruz. The management here - Priscilla and Diana, the security, maintenance - it's all top notch and amazingly friendly. The location can't be beat in downtown San Mateo 2 minutes from Caltrain and 10 minutes from the airport. It's got a great family feel to it, and I would highly recommend it to others... read more

I have been a resident at Hillsborough Plaza Apartments for the last four months and am happy to say that I am extremely pleased with the facilities and the staff! It was apparent from the moment I arrived to view the apartment that they took pride in their site and the service they were providing their residents. I came in with a checklist of questions and Priscilla was nice enough to fill it out for me before we even saw the apartment. Everything is very clean and well kept, from the gym, pool, lobby to the apartments themselves. The location can't be beat, you are in walking distance to the train and in the middle of downtown. In my opinion what really makes this place a great place to call home is how the staff goes above and beyond to make sure that you feel safe and welcomed. I would highly recommend living in the Hillsborough Plaza Apts. read more

Been living here for 2 years. Great helpful people at the front desk. Perfect location. Can walk to 40+ restaurants, bars and even a movie theater. Would like the pool to be a little more private as there are people watching you. Also it's 2 blocks from caltrain for people who commute (I drive but there is plenty of parking). Overall good apartments in incredible location. read more

I moved to HPA 9 months back and I've enjoyed living here so far. The management team is pretty responsive and helpful. The building is well maintained and its location is ideal - close to Caltrain and downtown. read more

I've lived here for a year now and I really like this place. Management is always responsive, but Ben (and now Nelly, too) is also really nice. The security guards and maintenance staff are also responsive and friendly. The grounds are well kept and I love our gym. My parking space is secure and I have never had a problem with a package being delivered and held for me in the office (plus, Amazon lockers coming soon!). There are also cool events so the residents can meet each other, including this fun wine tasting we just had. People are quick to complain if one thing goes wrong, but most of us are happy, which is why you never hear from us online. =) read more

After 7 years at the HPA I have moved out to a new home. It was a sad day saying "goodbye" to the staff. From the leasing office managers, to the maintenance crew, to the parking lot staff, it has been a great experience with such a warm, friendly and professional staff in place. If my kitchen sink was clogged in the morning, it was cleared by the time I got home from work same day. The online services makes repairs and paying rent as simple and efficient as can be. I enjoyed the pool and the newly remodeled fantastic gym. And I will miss the annual summer party around the pool, and great decorations in the lobby every holiday. It's a great community and has been a pleasure living in downtown San Mateo, where the restaurants are many and the parking spaces are few. read more

My partner and I have lived at Hillsborough Plaza for the last two years and have never lived anywhere better. Unfortunately, due to new jobs and longer commutes we are moving farther down the peninsula next month, but are sad to leave Hillsborough Plaza! Priscilla and her team are fantastic. Every holiday the lobby is decorated and fun treats are set out for the residents to enjoy. All parts of the building are always clean; the maintenance crew is kind, super responsive, and very skilled; and the gym facilities are definitely a $100/mo value for how much equipment and space is available. Echoing Jay's comment below -- I don't ever write reviews -- but this place deserves it. read more

I've lived here for 3 years and I love it also! They do raise the rent quite a bit each year, but I'm still finding it hard to move. When I moved in I was paying $1320. As of September I will be paying $1706 for a 1 bedroom. I have never had a complaint or made one about any noise. They pay for the PG&E and water and garbage. If you have the money, it's definitely worth it. read more

I stayed at Hillsborough Plaza for almost 6 years and then moved out of state for job. I have really enjoyed my stay here. The location is amazing - close to Caltrain, several restaurants, grocery markets, coffee shops, fitness center, banks, etc. I pushed buying a car for several years as everything was so close by. I love the location! The managers in the leasing office, Priscilla and Diana are very friendly, professional, and helpful. Any maintenance issues were resolved very quickly. In addition, they have complimentary coffee in the morning for all residents on weekdays. They also have beautiful decorations for most holidays. Overall I loved my stay here! read more

Been living in Hillsborough Plaza for almost 6 months now. The management is awesome, very responsive. And the maintenance guy, Gary, is really great and will reply and fix things promptly. read more

just reviewing my yelp account today..and noticed that even more of the negative reviews have been removed from this page. The few token good reviews are still here...It is very suspicious. If you are a potential renter, for your own sake, please look at the ACCO Management Company page. I'm honestly just trying to warn you. This place burned us so badly I am still angered by it as I reread my review...years later. Please be careful. read more

Having been living in the Bay Area for 7 years, I've had my fair share of rental living experience across several properties around the Bay. HP is perhaps the best place I've lived. The location, apartment layouts, facilities, security and so forth indeed make this place one of the best choices to rent in the area, but what really made me and my roommate content daily is the staff. The buildings managers and security guards put in genuine effort to make you feel like at home. They take care of your needs, deliver heavy packages to your door, maintain the property with meticulosity, and are always happy to strike a conversation with you and want to know what fun things you have done recently. You might not make friends with your neighbors on your floor, but you will indeed make friends with the building staff - They are always here for you. We definitely feel at home. read more

Hillsborough Plaza was a great place to live and I'm sad to be leaving! The pool and gym are exceptional and the entire building is excellently maintained. The location is great for people who commute on Caltrain and there are great restaurants, shops, and bars within walking distance. Diana and Priscilla were extremely nice and helpful - always available to assist with anything that might arise. The building security guards are all great as well. I highly recommend the complex to anyone! read more

I love Hillsborough Plaza apartments. I've been living here 2 years after leaving SoMa in San Francisco and do not miss city living. The property is safe and clean. The management and security staff go the extra mile to help and have positive attitudes. Priscilla, the manager, does wonderful work and leads by example. They are reachable when you need to pick up a package after hours or fix a closet door. The pool area is serene, a great place to sit and relax. I appreciate the week day coffee and tea in the lobby starting at 6:00am, I can grab a cup on my four minute walk to the Caltrain station. Commuting to downtown SF is a breeze living here. Some friends recently left the Marina in San Francisco and guess where they picked to move? HPA. It was their best option. read more

I'm a resident since March 2013. I just love the community! Clean, secure and people are very friendly. It's located right next to San Mateo downtown, good options around to grab a bite. The managers, Priscilla and Diana are really quick to respond to the maintenance needs. The pool and gym facilities are well maintained as well. For the people planning to commute by caltrain the proximity to the station is a bonus. read more

Location: This place can be a bit pricey but the cost of convenience is never cheap. It is located in downtown San Mateo next to dozens of restaurants, grocery store, movie theaters, coffee etc. Everything is within walking distance. The number one benefit of living here is having the Caltrain located right down the block which makes those of us working in SF or companies along Caltrain tracks super convenient. At night you can hear the trains but they're never loud enough to wake you up. Management: Probably the best management team. There is very clearly a culture of wanting the tenants to feel comfortable living here that flows from the front desk to security to maintenance crews. Management leaves coffee in the lobby every weekday morning for commuters to grab a cup before heading out. Gyms are always clean and constantly updated with new equipment. These are just two of the countless ways management makes us feel at home. Neighbors: Neighbors are nice. Never really had to file any noise complaints. The walls are pretty thick so it's hard to hear people unless they are in the hallway. Id definitely recommend checking this place out. read more

I love living here. For the past year, my wife and I have felt safe, secure and love the friendly staff. They go out of their way to make sure we are happy and any maintenance needed is done promptly. read more

I stayed in HPA for a year (2014-2015) and had a great time. The security and maintenance team were very helpful. Most of the maintenance work gets done by the next day (on same day as well in case of emergency). The proximity to San Mateo Caltrain station and Downtown are a big bonus with this apartment and the area is safe as well. Also, the free guests parking for multiple days made it easy for friends to stay over at our apt . The property managers, Priscilla and Diana are also very helpful. read more