My hot water heater was leaking and I called these guys. They came the next day and replaced it…read more But Samba and his team were easy to communicate with, professional, and even after hitting a few obstacles they solved the problem and never gave up. I would highly recommend them !!!! I plan on using them for all my plumbing stuff.

These guys are phenomenal , I used them for a minor project so I decided to give them a call . So…read moreSamba came to inspect my shower it wasn't fixable so I decided to replace the entire shower based on his assessment. He gave me a few ideas and the price for this project, these team came by and gutted the entire shower to beams. The reinforced the wooden beams,updated the plumbing, waterproof the shower and added cement for durability. Then they tiled the walls and floors, which made the project POP ! The shower is now a home and garden showpiece.

Excellent service by Felipe ! He responded to my initial inquiry very quickly, gave me a flat…read moreestimate, showed up on time and completed the job successfully. They left no mess behind and were very professional. I highly recommend his and the company's service. I will definitely use them again if there are any more plumbing issues in this house. Thank you!

They fixed one leak and i asked to fix a second leak the They lie and say they will show up on…read moreseveral days and never showed up.

Joe and his company are established, knowledgeable, professional and fun!! Joe is awesome!read more

I recently needed to replace my 25+ year old gas boiler…read more Fortunately, I was referred to Joe Carelli by a friend who has used his plumbing services in the past. Joe came to inspect my old gas boiler and heating system and within a day provided a detailed estimate at a competitive price for the replacement of the boiler. Within a week the old boiler was dismantled, removed, and a new, much more efficient, boiler installed. I absolutely recommend the reliability, efficiency and professionalism of the Carelli team who installed my new boiler and now look forward to a warm winter with lower ConEdison bills too.

We called Joey to help us out when our (very old) boiler failed us. Joe was extremely helpful in…read moreletting us know what was going on, what our options were, and how he could help. Ultimately, we needed a new boiler. After seeing some of his past work and speaking to former clients, we hired Joey and his team for the boiler room gut renovation of our dreams. High-efficiency products installed quickly and correctly. Since our first project, we've hired Joey and his team several more times for additional HVAC needs and upgrades. We won't be hiring anyone else for the foreseeable future! Thanks, Joey!

Joe, Milton and their crew are AMAZING!!!!! Started the work right away for a very good price and…read moredid exactly what we were looking for (velocity air cooling and heating), and this was not an easy job in our 100 year old Tudor house. Such hard workers and kept us in the loop every step of the way. They finished the very difficult job in the time promised and the work was done expertly and with the utmost care with prompt service and great communication!!! We are so thankful to these guys and cannot recommend them enough!! This job was not an easy one and they did an epic job!!!! They will be the first company we call as they take care of a multitude of household electric, plumbing etc!! Thanks guys!!!! Do not hesitate to call them!!!!

Mark was supposed to fix a leaking tub. I paid him $1200. I'm not sure what he did, but the…read moretenants said he just caulked around the tub, and it is still leaking and causing damage to the ceiling downstairs. I called him to re-fix the leak, since I paid him $1200 to fix it. He said his truck was BROKEN. And on top of that mentioned he'll charge me extra to fix the leak he was originally supposed to have fixed. I went by the positive reviews, but I think most are fake. According to AI, fake positive reviews are rampant in the plumbing business. I also think he isn't licensed, or at least I couldn't find him in the database of NY state licensed plumbers. I'm kicking myself for being too trusting. I should've done more research. In any case, if you have to use this plumber, proceed with caution. May the force be with you!

Hello, was having a problem with a leak in the bathroom that caused us to have to tear town dry…read morewall from the bathroom ceiling. We contacted The Mark Plumbing. He was able to come the next day and resolve the leak problem. We didn't get any comparables before booking we paid a little over $1000 for the entire job. He also installed a bidet sprayer in the bathroom.

Used them awhile ago to fix a leaking radiator heater. They replaced the valve. A day later, still…read moreleaking just the same. Obviously, that's not what needed to be fixed. At first, told me there would be no charge to evaluate the issue but my bill showed that they did. They tried to charge me $277 bucks for a fix that ended up not even fixing the issue. After some complaining, they removed the evaluation charge but $195 is still too much for not having fixed the issue. Months later, I had a plumbing issue with a bathroom faucet. Just needed to be replaced. I didn't realize I already used them once before. Life is hectic. I lost track. And I was regretting reaching out to them but decided to give them a chance. The universe intervened and said, "nah." They said they'd come around 4PM the same day. They never showed up. I reached out to them asking when they planned to arrive. No response. I took that as a sign to just decline the service altogether. They responded over a day later asking to reschedule. Nah. Never again.

I sent them photos of my flooded basement storeroom, saying the will get back to me in 24hours. I…read morewas ghosted instead. Will not reach out in the future.

I had a clogged kitchen sink on April 19 and left message through yelp. They responded quickly and…read morei scheduled appointment for next day afternoon. Next day they messaged me that they would be at my house in 15 mins. Lawrence showed up and started unclogging immediately. He was friendly and quick. He keep under the sink area very clean and did a great job. Recommend.and would use them again!!

Had a fantastic experience with Kamilo / KCS. I had a drain clog issue (and P-Trap / drain plug…read moreinstallment needed), and Kamilo responded to my inquiry very quickly (and was very responsive throughout the process). He gave me a very reasonable/competitive estimate, and stuck by that estimate to a T. Super clean and timely job, very professional. Could not recommend more and will certainly be reaching out for any future plumbing projects!

We moved from NYC to Nanuet and renovated our bathroom at our new place. The sink in our primary…read morebathroom had a slight leak and was causing some warping to the vanity sink shelf. My partner and I looked for a plumber and landed on Roto Rooter considering it was a small job. We thought a large chain might offer a reasonable price to fix this minor problem. We were surprised by the large amount of their original quote but reasoned we need to stop the damage to our vanity. After the technician finished one hour of work, we see the final bill has an extra $300 price tag, bringing our total bill to almost $950!!! We could have a bought a new vanity for that cost. After speaking with a manager at the company, they tried to explain the additional cost. I mentioned on the phone, the additional $300 completely caught us off guard from the original quote and that it was pretty significant. The office offered us a small discount because we participated in their food drive which offered a $55 discount with a food donation. Yet this is a minor salve to the financial dent this has caused. I don't recommend their service because their prices are way beyond what seems logical. For the price they charged you can almost start from scratch and arrive at the same cost to make their repairs.

Do not use Roto-Rooter unless your toilet is overflowing on a Sunday at 9 pm and you have no other…read moreoptions! I'm not entirely sure this was the location because Roto-Rooter uses a central dispatcher, but the way this company does business seems to be a problem across the board. Their plumber came over to fix a kitchen sink that wasn't draining properly. He snaked the drain and charged me $700. When he was finished, he told me there was bad piping (with a cracked pipe, or so he said) in the basement and showed me a water spot. I had reservations about it but I know nothing about plumbing so I ignored my instincts. He told me it would be a $1500 job...$1800 after parts. He got there around 8 am and said it would take about 4 hours. He was there all day. Ok fine, these things happen. But around 6 pm, I kept asking him how much longer it would take, and he'd say 30 minutes or 1 hour longer every time I asked. It ultimately lasted until midnight. I had to cancel evening plans and set my alarm to make sure to wake up to let him out of the house. After all that, the sink was still not draining properly. He said that there was nothing else he could do about that and that it would be another substantial project to fix that. I argued with him saying that the whole purpose of the project was to fix the drainage problem and that the rest of it was pointless without that. He held to the line that "nothing could be done" until I said that I was beginning to suspect I was being scammed. At that, he came over and spent 20 minutes and found a big chunk of grime in the pipe. Not sure why that wasn't the first thing he found. Also, not sure why it took having to raise my voice to get the job done. Then, he finally finished the project and presented me a bill for $2,150. He said the parts cost more than he thought. I asked him why he didn't say that up front. He said "he wished he had." I expressed my considerable disappointment and told him I'd pay him $2,000, and we settled on that. So, my total cost for this was $2,700. Frankly, I feel like a sucker. Part of me wishes I had refused to pay altogether. Hopefully, if enough people call out this chop shop mega-plumber, more business will go back to mom-and-pops. That's where my business will be going for now on.