Ty is a great agent...he's super responsive, knowledgeable and provides helpful tips/suggestions to his customers that are genuine and tailored to their specific situation. If you are looking for a State Farm agent, or an insurance agent in general, Ty is your guy! read more

Ty is an awesome agent! He is super friendly, professional, knowledgeable, helpful, and a genuinely nice person. I highly recommend him to anyone looking to have a great customer service experience! read more

Many excellent words come to mind when I try to describe Ty....Responsive, fast, smart, friendly are just a few. We now use Ty for our auto insurance, life insurance, home insurance, umbrella insurance, jewelry insurance, classic car insurance and then we also used him on our home mortgage and on our last auto mortgage as State Farm Bank has had very competitive rates. However, competitive rates are just one decision factor. To me, customer service is even more important than price as I want to have someone that will walk me through my options, explain coverages to me and answer my questions. Not only does Ty do all of those things, but he excels at all of those things and he is extremely quick as well. If you are in the market for an insurance agent, YOUR SEARCH IS OVER, as Ty Donovan is your man. I guarantee that if you give him a shot, you will NOT be disappointed at all. Thank you for all that you do, Ty!! read more

6 stars if I could! Couldn't be happier with the service and rates! an agent that actually knows his stuff, explains what your getting, offers advice on the best routes to take, and how to go about it... not to mention helped the new guy in town feel right at home. read more

The state farm in coppell has poor communication. The young girl who works there Jessica has little experience and is very immature. They dropped the ball on my coverage and she could not take ownership of their mistake nor did she try to satisfy a customer. When i decided to cancel my policy because of poor customer service she merely laughed and said ok. I still have not received a confirmation or any follow up. I would not recommend trying to deal with this agency. read more

Tyler is a fantastic agent! I have had such a great experience working with him. He is extremely knowledgeable of all products offered. He is passionate about helping people and will not push you into anything. I recommend him to all of my friends and family! read more

Ty has been fantastic! He is very informative, but not pushy. He is also extremely responsive if you have a question or concern. I could not be happier to have found his agency. I would highly recommend. read more

Tyler and Aubrey are great to work with. They take into account your needs and work with you to get you the best insurance coverage and rate. They also work to make sure that you get all the available discounts that apply to your situation. Very responsive whenever I needed them. Thank you both. read more

Are you looking for someone to take care of your personal insurance needs and you do not have to worry about it? If so, Tyler is your guy! Tyler has shown me time and time again that he is on top of my insurance needs. He was able to put together a comprehensive and competitive program including the coordination of out-of-state coverage that I needed on my behalf. He makes the entire process extremely easy and defines what great customer service should like! I would certainly recommend him to family, friends and even clients! read more