I walked into parts authority needing specifications and help for a vehicle and the employee named…read moreTony I believe I want to give a shout out to Tony he's awesome he had great customer service a very honest and and it wasn't trying to get over on me told me the truth about thing and which I needed and help me not just with fast steadiness with with great customer service the guy needs a race thank you

For parts yes, just watch you purchase void... my husband went in to buy a battery, the sales car…read morecharge his card then voided it. Because my husband decided to use a different car. We that void never happened almost $200 was charged & not refunded. I went in to speak to them in person to straighten things out & get my refund... The manager at the time ( German) was rude when I explained to him what happened & I needed the refund... he asked for the voided receipt, & I showed him that it did get pulled from my account. Even showed him a letter from my bank that it was deducted from my account. After 20mins of him looking through their books, called corporate... he came back rude & said it doesn't show in his system. Asked for my # & said corporate will call me. Also asked to take a copy of the receipt... well I didn't wait for that call. I just let my bank handle it at this time. Manager was rude as hell (German) to me like as if I stole from him. I told him yo go back & check his cameras. There he'll find his thief.

I tried to support this small business by purchasing front rotors, but I ended up getting scammed…read more The parts I received were not the right parts for my car. Essentially Steve, tried to sell me something much cheaper parts after promising the parts I ordered were available. When I tried to return them, the store refused to give me a refund even after I agreed on 35% restocking fee. This is not how you treat customers, especially those trying to support local businesses. I will never shop here again and will make sure to warn others about their shady practices. STAY AWAY!!!

the new owner Steve is a real life ahole!!!! I've been…read morecoming to this place for over 12 years and have always been treated like family. Manny the owners father, was a great man and understood how to do business. i will no longer use this place for parts. ill just go to rockauto.com and order the same exact parts for a way cheaper price. yeahhhh I recently found out that Steve got rid of the riverside warehouse and claims the warehouse is in la, lmao!!!!!! JOKE no thank you STEVE!!!!!!!! Bring Manny and Alex back

Extremely poor experience! Wouldn't return an item we used for five seconds even though it had no…read morescratches, was clean, and completely looked brand new. Bald guy at the front desk was a complete a hole, laughing the whole time not wanting to return it. We were however, able to return it immediately after at a different location nearby. This location has workers with low IQ beware.

Luis is a cool cat. I purchased a wiper for my back windshield. It was reasonable and he even…read moreinstalled it for me. Rock on O'Reilly Auto parts! G

Good supplies great people. They're very knowledgeable and are willing to try to figure things out…read morefor you if you need a little help.

Came in no clue how to detail or take care of a car..especially a ppf covered car..Anthony helped…read morethrough the whole process and now I have a decent knowledge of how to maintain and keep my car looking good. Will be back again

They offer better prices for brakes & batteries compare to Auto zone or other big auto parts…read morestores. Andy is very friendly & helpful when he helped me to pick a good/affordable brake & replaced it for free. I would not bring my car to dealerships where they may overcharge for similar service, especially if you're a woman & don't know much about auto parts. He also offers free delivery for fuel pumps & batteries in OC areas. And this guy can speak fluent Spanish! I would definitely recommend his store & service to all my friends.

Decent prices , Good Service ... will be definitely coming back here when i need more partsread more

Writing…read more I don't trust just anyone with my 2020 Subaru WRX STI, but this mechanic exceeded every expectation. From the moment I arrived, they were knowledgeable, professional, and genuinely passionate about Subarus. They took the time to explain everything clearly, diagnosed the issue accurately, and completed the work with exceptional attention to detail. My STI now runs smoother, feels more responsive, and drives like it's supposed to. It's obvious they take pride in their craftsmanship and don't cut corners. Their honesty, fair pricing, and outstanding customer service made the entire experience stress-free.

I wanted to have my C8 corvette lowered on the factory coil-overs. Called once and stopped in there…read moreonce. Both times told they'd have to get with the owner and I would be contacted which never has happened. They're just coil-over shocks, no big deal but apparently too much for them I guess... Poor customer service.

I brought my jeep wrangler in for a full service and brake job, and I couldn't be happier with how…read moreeverything turned out. Josh was super friendly and easy to talk to--no pressure or upselling, he was up front with clear communication. He walked me through what needed to be done, kept me updated, and had the car back to me quickly! Definitely found my go-to mechanic from now on. Highly recommend if you're looking for reliable, great service.

Everything went well. Josh was in touch with me every step of the way. Car runs beautifullyread more

man man man!! this guy can get you anything * don't want to…read morewait for delivery? wait bout an hr and your parts there! * beats competitors like oriely's/auto zone/napa parts/pep boys this dude is the man the first time i bought from him not one of those competitors had a right cv axel for my 2016 mazda 3! i just went today to find a strut that thise places had told me itd be a 2 day wait... i called him he said come in 30 mins!

A month ago my alternator went out on a 2014 Corolla. I tried shopping around but couldn't find one…read morecheaper than $300 so I bought it from autozone. After I told my dad he said "You got ripped off" So i tried looking again and found this place. I called the guy and he was super nice he said he had one refurbished for half the price. I was reluctant at first but my dad told me to just give it a shot. I went and bought the part for $150 and my dad helped me change it out. Its been a month and the car has been running PERFECT. Thanks again to the guy working the front desk he was super helpful and gave a great price. Will definitely come back when I have something else I need to get for my car.

100 out of 5 stars. Had an excellent experience with Plaza II Automotive, Inc. They went above and…read morebeyond to help me with my tire after I got a nail in it. Even though they were busy, they got it done in just 15 minutes. Ended up getting more service and buying all four tires with them. Super grateful for their help and the way they treated me, definitely a 5/5 experience. I'll be back for sure, I highly recommend their services.

Had a flat tire on this rainy Christmas Eve morning. Pulled off the freeway and was grateful to…read morefind Plaza II Automotive! Alex and Fabian were awesome! They were kind and courteous, fixed the tire quickly and sent me on my way! I will definitely be giving them my business in the future!

I wanted to give 5 stars for the parts manager - Joshua Luke - my boyfriend called prior to…read morearriving asking for certain parts for his truck and told him we would be by to pick them up. When we arrived Joshua had all the parts right there at the front ready for us and also asked about another important part we needed. Superb customer service on his part. We went back about 4 times as we ran into other issues and needed different things but no fault to him at all. But when we went back to exchange a tube and Reggie helped my boyfriend this time - he needed to return the tube he got for another and he gave him a return receipt and then told him to wait in the line again after he already did. So that was pretty weird. But this 5-star review goes out to Joshua! You the man! Thank you

Worst location. No employee is doing any work. Looks like a hangout spot for them. No customer…read moreservice whatsoever. The grey shirt employee doesn't care. No other employee in proper uniform. It's a shame. No one cares about customer service anymore. Everyone drinking monsters and hanging around.