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    Tyler Mill Towing

    3.7 (3 reviews)

    Services - Tyler Mill Towing

    Bumper repair

    Auto frame testing

    Rear-end damage

    Auto steering and suspension repair

    Tyler Mill Towing Photos

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    Rocco's Collision Center - Missing items

    Rocco's Collision Center

    (17 reviews)

    **FRAUD ALERT | Worst Shop & Customer Service Ever**…read more Took my car to Rocco's for minor paint damage--no dents. What should've been a 2-day fix turned into 6 weeks of lies and shady practices. They claimed the car was ready, then suddenly said the frame and suspension needed replacing due to a "discontinued part." I called my dealer--part was in stock. Rocco's was "shocked," then shifted the story again. They even claimed they were working with my dealer for the parts, my dealer confirmed they never heard back from Rocco's. Staff was rude, blamed me for the damage (!), gave zero updates unless I called, and dragged the process out. I finally had the car moved to another certified dealer by my insurance. Three technicians assessed the car to be certain & they confirmed all it needed was an alignment (which Rocco's claimed they already did). Nothing else. Been driving it for weeks--perfectly fine. **I have receipts & documentation to prove everything I said.** Don't trust this place. Save yourself the time, money, and emotional stress.

    Rocco collision was suggested by Travelers insurance to repair Jeep that was in accident on Jan 30,…read more2026. The car was there till 3/5/2026 when we called, they said it would be ready by end of day. There was poor communication the entire time they had car. Made several calls weekly with no return call on updates. When call was returned it was always maybe next week, but the weeks came and went. Went to pick up car and it was still being washed, I asked to speak to someone about my concerns and the lack of updates. Amber acted like she cared and was listening, but her response was we have been very busy and "IT GOT LOST IN THE SAUCE" I was taken back by the unprofessionalism and lack of care. She also mentioned there were 3 adjustments that needed to be made but again we were never updated. Just kept saying it is still not ready to pick up. Finally, we get handed the keys and paperwork. She said we had no balance and it was on our paperwork. I questioned deductible and this took another 20 minutes, and they could not get in touch with anyone from insurance company. We were told to just pay the $750 and we will check following day with travelers and refund you. Needless to say, we are not happy and would never recommend Rocco's collision to anyone. Suggest they need to work on their team ethics, professionalism and genuine caring for customers. How do you even trust what they documented was even done? Looking over paperwork they charge for tire removal, and we removed tire from them. We wanted to keep the cost down because they were charging insurance for this reason we did not even get a rental, and it was good because the rental was only for 10 days and we would have to pay our of pocket for all the time they had the car.

    Tyler Mill Towing - bodyshops - Updated May 2026

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