**FRAUD ALERT | Worst Shop & Customer Service Ever**…read more Took my car to Rocco's for minor paint damage--no dents. What should've been a 2-day fix turned into 6 weeks of lies and shady practices. They claimed the car was ready, then suddenly said the frame and suspension needed replacing due to a "discontinued part." I called my dealer--part was in stock. Rocco's was "shocked," then shifted the story again. They even claimed they were working with my dealer for the parts, my dealer confirmed they never heard back from Rocco's. Staff was rude, blamed me for the damage (!), gave zero updates unless I called, and dragged the process out. I finally had the car moved to another certified dealer by my insurance. Three technicians assessed the car to be certain & they confirmed all it needed was an alignment (which Rocco's claimed they already did). Nothing else. Been driving it for weeks--perfectly fine. **I have receipts & documentation to prove everything I said.** Don't trust this place. Save yourself the time, money, and emotional stress.

Rocco collision was suggested by Travelers insurance to repair Jeep that was in accident on Jan 30,…read more2026. The car was there till 3/5/2026 when we called, they said it would be ready by end of day. There was poor communication the entire time they had car. Made several calls weekly with no return call on updates. When call was returned it was always maybe next week, but the weeks came and went. Went to pick up car and it was still being washed, I asked to speak to someone about my concerns and the lack of updates. Amber acted like she cared and was listening, but her response was we have been very busy and "IT GOT LOST IN THE SAUCE" I was taken back by the unprofessionalism and lack of care. She also mentioned there were 3 adjustments that needed to be made but again we were never updated. Just kept saying it is still not ready to pick up. Finally, we get handed the keys and paperwork. She said we had no balance and it was on our paperwork. I questioned deductible and this took another 20 minutes, and they could not get in touch with anyone from insurance company. We were told to just pay the $750 and we will check following day with travelers and refund you. Needless to say, we are not happy and would never recommend Rocco's collision to anyone. Suggest they need to work on their team ethics, professionalism and genuine caring for customers. How do you even trust what they documented was even done? Looking over paperwork they charge for tire removal, and we removed tire from them. We wanted to keep the cost down because they were charging insurance for this reason we did not even get a rental, and it was good because the rental was only for 10 days and we would have to pay our of pocket for all the time they had the car.

Amazing, accommodating and very professional. I would highly recommend this business.read more

Eric Rawley, The Dent Guy. Awesome service, called and he fit me in right away and came to where i…read morewas working that day. Super nice guy and very professional and reasonably priced. Did an excellent job on my truck. Im very picky , and so glad i found him. He is the only one i will use now. Thanks Eric

They did a good job with my Tesla repair after a fender bender kind courteous, good workmanship. I…read morethink it was a bit expensive but what do I know about this shit

It was a wonderful experience at Elmer's. We brought our post-accident car over for estimate,…read moreunfortunately, Don informed us that the car would cost more to repair than its worth. He recommended getting rid of the car can be more worth our time. After I found someone who would take the car, Linda offered to help us out with the process of selling the car. I am so appreciative of everyone working at Elmer's and highly recommend their service, even though we didn't repair our car with them. Thank you everyone!

Repaired the front end of my car after an accident. Did a beautiful job, worked with my insurance,…read morecommunicated with me throughout. Even cleaned my car inside and out before returning it to me. Nice, friendly office. Highly recommend.

On a Thursday I scheduled to have a 38' bus towed from Swedesboro to Franklinville and they told me…read morethey could tow it that next Monday. No one asked me any questions regarding where exactly it was being towed nor did they let me know that they would need a certain amount of space in all directions to unload it. I gave them the instruction to come anytime after 3:30pm, before that no one would be home. I also gave them my phone number and my wife's number for them to call on their way or any issue. I get a call from my wife at 3:15 when she gets home from work saying the bus was already dropped off....not where I wanted it. So I call them back up and the lady at the desk was very nice, but again, she never asked me any questions that would make me aware that there may be an upcharge for something. I told her that the bus was there, facing the wrong direction, they came early and no one ever called. So she had them come back out but said they'd have to get an F350 to come flip the bus around facing the opposite direction, and that it would be another $150! I'm sorry but I already paid $365 for a local tow, and had they waited until my wife was there they would have known where to put it the first time. Had I been asked even a single question of where the bus was going or any surroundings, this also could have been prevented. Additionally, they told me that they were going to pick up my bus early, take it back to their shop and then drop it off at my house later....why? Sounds shady in my opinion. They told my wife they had to remove part of the transmission to tow it, but not only did they not ask if they could start taking parts off my vehicle, but they didnt put it back on before they left. So now there's part of a transmission on the bus floor. No apology, nothing. I would NOT recommend this company!

Still an outstanding auto body shop. I came here once again and the service is better than ever if…read morethat's even possible. Rob has more staff, very efficient, thorough and professional. My car came back to me clean and perfect and on time.

Rob and his staff did exceptional collsion work on my parents Mitsubishi! Therefore, I drove to his…read moreshop from Marlton when I was in need. Rob and the staff provide top-notch customer service! Particularly Rob. Although he could not fix my car and it was totaled, he did everything he could versus the insurance company to get me as much as I could for it. Much appreciated! Elmer's Sewell is the exception to all other collsion shops!

2nd time around I had to hire then to fix my car. Great service. Sean is very responsive and takes…read morecare in what he does. Thanks much

Yesterday I got my car back from Pete Clark & Sons. My husband and I are extremely pleased with the…read morework they did taking our car from drab to FAB-ulous! The whole front passenger side was ruined and now it looks brand new and the car even drives better. We are so happy to recommend them with 5-Stars,

Everything went well. I've gone to them 3 times. Their body…read morework is superb. They are the best at what they do..

They did an amazing job. Brought my Mercedes after an accident on Father's Day. Got it back in a…read moretimely manor. Color matching is on point. Everything looks great. Im very satisfied with the results and great price.

Truck was on location faster than expected and Joe B was extremely helpfully. Great experience!read more

As many other college students have stated in this review section, Quality Towing isn't responsible…read morefor the absolute mess that is parking on Rowan's campus. I get that. However, the man working was so absurdly rude I almost couldn't believe it. He forgot to mention they were a cash only business which whatever. He then launched into a tirade about how maybe if I'd been calmer on the phone I would've heard him the first time. After reading the other reviews, I felt compelled to share my experience as they obviously have an issue with showing respect to younger, college aged girls. I asked my Uber driver to stay until I was finished, I felt that unsafe around the one man. I've never been talked to so poorly by an adult man in all my life. I will be calling Rowan & Nexus as soon as possible as I feel unsafe as a Rowan student & employee sending other students to have to deal with this man. I obviously didn't just catch him on a bad day...