Great job,fair price, job completed on time at stated time. Would use myself and recommend to…read moreothers

From the owner: #1 Automotive & Residential Window Tinting in Niles MI and Surrounding Areasread more

This used to be a great place! Went in the other day and it's dirty and disorganized. We asked for…read morea quote on a tempered glass table top and here it is 3 days later and still haven't gotten a call back. Do they not want or need business? We will go somewhere else that wants and appreciates our business.

I agree with the other reviewer, this place really WAS a great place. Five years ago the gentleman…read more(no longer there) that helped replace my windshield did an outstanding job. He respected my car interior and the windshield replacement was done beautifully. I just had a entirely different windshield replacement experience. The guy who replaced it scratched my NEW windshield with perhaps a piece of glass that somehow got into my windshield wiper and ran the wiper blades leaving a new scratch across the windshield resulting in yet another windshield replacement which they offered to replace. When I sat inside my car I noticed a black glob of sticky residue where the rear view mirror meets up to the windshield. He also broke the rearview mirror adaptor part as it now looks like it was previously broken and tried to be put back as best as possible. As I continued to look around I noticed greasy finger tips ALL OVER. A big black hand mark where he touched on the inside of the upholstered frame. A tool that was used on my dash that left two gash marks which the idiot tried to just blame on my car falling apart. It was detailed before I brought it in to them and not full of gash marks and little bits of dash all over. More black grease residue throughout the front the car. He was rude and took zero accountability. In summation the car is WORSE off than before I brought it in. I paid my $100. Deductible and asked for a refund since they already got their labor and windshield replacement $$ from my insurance co, I think my waste of time and the disrespect Of my car interior would compel them to refund my deductible so I can actually get my windshield replaced PROPERLY. Of course they refused but not without telling my husband he needs to come down to the shop and show them what they apparently can't see as a bad job. What a HORRIBLE waste of time and money and I wouldn't wish this on anyone. Please do yourself a favor and find a better business to take your car and $$ to, this one should be OUT of business.

Nick did great work at a fair price. Check him out, you will not be disappointed. Fast and…read morefriendly service with great attention to detail

Customer Service issues. Kept moving start date and after 10 days in their shop still didn't have…read morea start date. Horrible at answering phones always recordings and no call backs had to catch when you can and story always changing but constant was they are "bogged down" and last conversation pretty much advised us to go elsewhere if we wanted good service which we did. The vehicle got done in one day with no issues. Customer Service is what small Business is made of. Good luck Nick D.