5 minutes ago New…read moreHello, my name is James Sullivan. I was on the market for a newer bigger truck for almost 3 months and I that the sales Tommy Malvarosa great smile great personality. He met all my needs. We went over my budget. I ended up getting something better I got a new 2026 tundra hybrid, I Force max Yes, my first brand new vehicle and he treated me like family in the whole process was super easy. I can't say enough about this place. I would totally recommend them. I hope this helps a lot of of people out there on the market for a new truck. I used to drive a Ford but my wife Told me to try something new for once and I have to say night and day difference. I'm in love with my new truck.

I took my 2023 Toyota Corolla to the dealership specifically for an oil change. That was the only…read moreservice I requested. I understand and accept that dealerships may inspect other items during service, but what followed raised serious concerns for me. I was initially charged $153 for the oil change alone. When I questioned the amount, the service advisor who originally helped me was not available, so other employees assisted me. They immediately looked at each other in confusion and even questioned among themselves why the price was so high. When the original advisor returned and realized what we were discussing, his behavior became noticeably nervous and uncomfortable. I explained that I was already concerned because about a year earlier, my wife had taken the same vehicle to the dealership and was charged close to $500 for a wheel alignment the car supposedly needed. At the time, I believed she had been overcharged. Now, once again, I was facing what appeared to be another excessive charge. In addition to the $153 oil change, I was being quoted over $330 total due to an air filter replacement that they claimed had been damaged by rodents. After I questioned the charges and the unusual pricing was noticed by other employees as well, the advisor suddenly stated that the oil change price was "probably a computer mistake" and said he would adjust it. At that point, I also instructed them not to replace the air filter. In the end, my total bill came down to only $68. That is a massive difference from the original amount I was presented with. This experience left me seriously questioning the honesty and transparency of the service department. It also made me wonder whether the air filter was truly damaged as claimed. After this experience, I now have doubts and concerns about the recommendations being made to customers. I felt it was important to leave this review because the entire situation seemed very strange and unprofessional. Needless to say, I will be reconsidering where I take my vehicle for future service and maintenance.

Great experience at Modern Auto purchasing my Audi S5. Gianna Dufresne was sharp, confident, and…read moremade the entire process feel effortless. She brings a level of energy and professionalism that really stands out. No pressure, no runaround--just a smooth, well-executed experience. Highly recommend working with her.

Had a great experience buying our daughter's first car. Ethan was great and everyone we met was…read moresuper friendly. Smooth experience and great deal. Definitely recommend!

We had an outstanding experience with Larry! We initially had no plans to purchase a vehicle, but…read moreafter he walked us through several options within our budget, everything changed. He truly listened, understood exactly what we were looking for, and we ended up buying the same day. There was absolutely no sales pressure--just great options at affordable and competitive prices. The dealership itself was professional, well-organized, and easy to navigate. This was our first time purchasing from MacMulkin, and it certainly won't be our last. I highly recommend stopping by--you won't be disappointed! Sincerely, A mom of two kiddos and a very budget-conscious husband

I rarely take the time to write reviews like this, but my recent experience with the service…read moredepartment was disappointing enough that I felt it needed to be shared. I brought my 2026 CT5-V in for its first service appointment, which included routine maintenance, an alignment, tire balancing, and a safety recall update. I was initially quoted approximately two hours for the work. Instead, the appointment stretched into nearly five hours, with repeated updates of "another 45 minutes" or "about an hour" only after I checked in myself multiple times. What should have been a straightforward maintenance appointment became a complete disruption to my day. Unfortunately, the delays were only part of the issue. Immediately after leaving the dealership and getting on the highway, it was obvious the alignment and tire balance were off. I scheduled another appointment for a few days later at 7:30 AM, hoping for a quick first-in, first-out resolution. After arriving, the vehicle sat untouched for at least 30 minutes, and after roughly two more hours of waiting, I was told the car had only been "test driven" and that no issue could be found. I was then asked to ride with a technician, who acknowledged during the drive that the vehicle was in fact pulling slightly to the left. However, after returning to the dealership, I was told by the service advisor that nothing was wrong with the vehicle, the technician had done everything correctly the first time, and the car would not be put back on the alignment machine or have the tire balance rechecked. Still experiencing the issue, I contacted another GM service department. Within a short time, they found that all four tires were out of balance and that the front-left alignment was off, directly causing the vehicle to drift left at highway speeds. What frustrated me most was not just the original issue, but the repeated dismissal of a legitimate concern despite clear symptoms and confirmation during the test drive itself. Between the communication, time management, and unwillingness to properly re-evaluate the vehicle, this was by far one of the most disappointing dealership service experiences I have had. Pictures show the corrections the other dealership had to make.

When I purchased my Volvo from another dealership (first Volvo), I knew that Lovering was going to…read morebe my home base, purely for convenience. At that point I did not have a relationship with either Volvo dealership. Boy has that changed in a very short time! Lovering Volvo has gone above and beyond each time I have had a visit. Whether they were updating my system, changing my oil or recently fixing (and finding a larger problem) with an error code they have gone above and beyond to give outstanding customer service. Cheryl knows her stuff as does Dan! Congratulations Lovering Volvo, your customer support team is outstanding!

I have been speaking with the sales team about an XC90 Hybrid, drove today an hour to go test drive…read morethe car and the dealership never charged the battery. When I asked the Fransesca, she said the battery was drained do to the cold weather. I called this morning before I left to make sure the car was ready for a test drive. Why would you check? I already have a Volvo hybrid and the battery doesn't drain down to zero, if I just charged it this morning, unless there is no battery left and it wasn't charged in the first place. Could people do their jobs! What a waste of time and energy.

Drove all the way from Boston to this location to look at a Jeep that the manager, Lynda, said was…read moreavailable. Got there one hour after her confirmation and upon arriving, a salesperson told us it had been sold earlier in the morning. Do not shop here.

The incompetence at this jeep dealership is astounding. Our salesperson knew absolutely nothing…read moreabout jeeps and made no effort to learn about them. As potential buyers we knew more about the cars which he joked about. He continued to tell us he had been selling cars for 22 years but in all honesty this seemed like the first car he'd ever sold. He made every mistake in the book including not having us sign the title for the trade in and multiple mistakes on the registration which all told took multiple unreturned phone calls and 3 weeks. We had to demand temporary plates while they figured out their mess. The sales manager is pushy and sneaky. They continued to try to trick us into paying more than the advertised price. When I repeatedly called them out on it, they started making endless jokes at my expense about being "tough, difficult, a pit bull." The jokes continued every time we had to go back to their dealership. I don't think they appreciated a woman calling them out on their deceiving tactics. The only knowledgeable and respectful person we dealt with there was the financial manager, Dakota. Save yourself a lot of hassle and take your business elsewhere.

Had an 11:00 AM appointment for an update that was previously done but had to be redone because it…read more"did not transmit to Kia properly". My car was in the parking lot until 12:00 and was completed at 12:30. When I questioned an update taking 1 1/2 hours I was told " sometimes it's like that". when I returned home, I had an email that my appointment was canceled. I don't get it.

my 79 year old aunt went to Nashua kia for a routine maintanence service and was talked into a…read more1600.00 dollar break job. the car only had 20 thousand miles. my aunt is having a tough time making ends meet and they just wanted to drum up business with no concern for her. stay away from this place.

BE SUPER CAREFUL DEALING WITH THESE GUYS. Handed over my…read morekeys to have something installed and was told 2 hour wait. Told by parts department that week that it would $350 + labor and a 2 hour service. Look at the invoice, $450 for for the part and slipped in an extra hour of labor. Tried gouging me for an extra $350 i wouldn't have noticed if i didn't look at the invoice before hand.

We drove an hour and a half to look at a GMC Terrain that we had every intention of purchasing…read more They refused to sell us a vehicle unless we financed through them! I've never heard of such a ridiculous policy. We ended up at Commonwealth Chevy and signed the purchase and sale that day.

I have purchased from another dealer previously and NEMC has the best people and service I have…read moreever ever delt with. I have purchased 3 handicap vans from and Sean Campbell he is always there to answer questions and help in any way. I totally recommend New England Motor car

We are a small, veteran owned, transportation company. At the end of June we purchased a 2019 Ford…read moreTransit. Approximately 1 month later the vehicle runs great, our customers love it, and our drivers love it. We have worked with several other companies who sell modified vehicles. New England Motor Car has been by far the best. We will go back to them again. -Dom

This is my fourth BMW lease vehicle with Tulley BMW, Nashua NH. My sales representative was Mason…read moreWiggins. Mason is/was personable, knowledgeable, understood what I needed and successfully put me in a new BMW 330i. The backstory; I met Mason several months earlier during a service appointment, and we talked about what I was considering for my next lease. This transaction was completed in three hours, in large part because of our prior discussion and was as simple as all prior leases with Tulley BMW. Lastly, I did see negative reviews but, my collective experiences with sales and service have been well-handled and brought to successful conclusions.

As the Dean of a business school, I don't make accusations lightly, but this program is highly…read moremisleading. Most modern vehicles never reach the mileage limits required to fully benefit from the package, making it far less valuable than advertised. When my BMW X5's engine oil warning light came on, my husband called ahead, explained the situation, and scheduled an appointment specifically for an oil change. When I arrived, I was told the service wasn't covered and was asked to pay an additional $120. Absolutely not. We had already purchased an oil change package, yet they found a reason not to honor it when we actually needed service. To make matters worse, after I took the time to bring the vehicle in and wait, they didn't even top off the oil as a courtesy. The issue isn't just the extra charge--it's the lack of transparency and customer care. If you value honest business practices and good service, I recommend taking your business elsewhere. Very disappointed.