Excellent service!! Terry is absolutely the best. Very knowledgeable, friendly, professional and…read morehelpful. I highly recommend this business for your spa purchase(s) and needs. Michele

From in-store browsing through on-site installation, Terry knocked it out of the park! Terry was…read morepersonable, honest, and truly an expert in the field. He helped us identify the best spa for our family and even partnered with us as we worked with contractors to run electrical and place concrete. Every timeline was met (or beat!) and Terry's great communication helped us to feel comfortable every step of the way. Do yourself a favor and go visit Terry at Sundance Spas in Visalia!

I bought my spa from this very reliable and knowledgeable spa professional three years ago and I am…read morevery happy with service cleaning because when Chris is done it looks like a new soa. They are very responsive when parts malfunction and will get your warrantied product to you quickly. I had the pleasure of meeting Tom when he personally drove an important hand rail to our house in Oakhurst. I would totally recommend this fine establishment.

I was canceled on thirty minutes prior to my appt with the excuse of "I woke up with a cold today…read more " I was left with the option to reschedule for the next week. I just ignored the text and called Lint and soot and got two amazing gas insert fireplaces from them. It worked out great and I'm recommending Lint and soot to all my family now.

Richard has been super helpful! Prompt responses, helpful information. We had a small issue with…read moreour pool that we needed advice and help on, and I'm so glad we called him. Will be calling again.

I needed my pool pump cleaned out and ready for summer. Richard Parker did a great job. My pool is…read moreperfect now thanks to him and his team.

John & Craig Thank you and your team for giving us our Maui…read morein Visalia back yard It's been 10 years now and we have discovered 2 quarter sized rust spots within the pool shell. Repairs are being done now and we're adding 2 more Turtles into the walls of the pool. The care and knowledge correcting this issue has been so positive just like when the pool was constructed. Huge Thanks for servicing our pool after you built a beautiful paradise for us.

Had pool resurfaced and tile work..they cause a leak in pool and tile grout is coming off..worst…read morejob ever done.

Sierra pools Co absolutely hit non stop home runs with our pool. Lowest quote by far and gave us…read moreall the bells and whistles. Our pool contractor treated us like family and answered all our questions, even if it was 9PM. Highly recommend them even if you get a pool and spa.

Matthew took care of our needs 100%, we are happy with our build. We had multiple quotes and…read moreMatthew had our business because he was knolagable has great ideas and was prompt with our rendering. Quality build for sure. Thank you sierra pool co.

I rarely rant about bad customer service and name the company, but today I will make an exception…read more I have had my pool serviced by Bartlett pools for about 5 years. In the past 12 months I have had nothing but problems, including my pool being constantly cloudy, me having to report repairs to be done at least 5 times before someone actually comes to fix the problem. The pool guy was here yesterday apparently. My pool was dirty and cloudy. The 2 top guys came out today and took absolutely no ownership of their failings. I asked to be able to speak to the owners, so they could be made aware of my continued problems with bad service, and was told they are not available to talk to customers...!! Over the last 5 years I have sent them so many customers, because of my job: needless to say, I shall never do that again! Oh yes, and if you happen to know the owners, feel free to let them know how I feel. Shame on you, Bartlett Pools! Shame!!

Unfortunately this is my first negative review on a business here on yelp. Bartlett pool service…read morehas been terrible. 9 times out of 10 you have to leave a message for them on an answering machine, and when it's an issue with the service, as far as my experience has gone, we never received a phone call back. We would always have to catch the pool guy when and if he came on his regular scheduled day. We had issues from consistency of service to algae filled pools, to catching an employee smoking weed in the company truck outside our home and in front of a school (cool, smoke weed at your own home or on your own time, not in a company car, during your work hours, at a clients home and definitely not across the street from a school while in session, unprofessional). When we were promised a service guy would come out on a Friday or Saturday morning to fix our green pool, nobody showed up (this was not the first time we've had issues, this was just the last straw) and we ended up going with Ty's Pool and Spa Service and Repair after having such a great experience with Ty when we called him to fix an issue with our spa months back. We got same day service with Ty and the problem was resolved within 24 hours. On top of everything else, when we were finally able to get ahold of Bartletts Pool Service to cancel, he said that he would be billing us regardless, was upset, and unprofessional. I'm sad that a local business that has been in service in our small community for so long has ended up being such a disaster. You'll find similar reviews on google, as well as here on yelp, so sad.

Everything went well and I'm keeping them for monthly service now…read more I left on a two month vacation and the family member staying at my house didnt not clean or balance the pool all summer. It was green and disgusting. Mario came out and he and his work partner cleaned it all up as well as the filters, hoses, sweep and all. They came again 3 days later to check it out and made adjustments and my pool looks great! Just in time for me to enjoy the rest of summer. Thanks!

On yelp, they say their goal is to service the central Valley from Bakersfield to Fresno (they are…read morelocated in Visalia )but when I requested a quote, they said that they don't have weekly service in my area, which is in the central Valley(I am 15-20 minutes from where they are located) and it will be very expensive for them and for me and they can only do repairs I don't need repairs. I need a weekly service for my pool. I would not recommend them since they won't even travel 20 minutes they claim they service Fresno to Bakersfield

My equipment was making very rough loud noises. So I had a company (CHIPS) prior come out and…read moreinspect my equipment and give me an estimate. They said everything would have to be replaced and would cost about $3000 $4000. Something just didn't feel right, so I called to get a second opinion. Oasis came out told me, No I did not need my equipment to be completely replaced. Just had a part that was malfunctioning and was only gonna be a couple hundred dollars to repair. Everything is running great and is extremely quiet like if it was brand new.

Our monthly Pool service is excellent. They come once a week scrub the sides. Check the water and…read moreadd chemicals if needed. Also clean the net from any debris on the Pool suite. Service is excellent at a good price.