We searched, intentionally, for a local alarm monitoring system when we remodeled. There are so…read moremany Big Box competitors! Smith Thompson has faithfully served and protected our home. I know that they will do the same for you.

So disappointing! Garage door app not working...called three times and was dropped the 2nd…read moretime...finally after 12 minutes customer service came on no apology for wait... no emotions..very robot like response. said willsend video on how to change garage door battery and hung up. Will start looking for new company.

Absolutely! Here's the rewritten text:…read more Everything! This remarkable man made space in his schedule to help us that very day. In under 20 minutes, DeWayne expertly mounted two TVs. We are truly inspired to have found someone like DeWayne; his outstanding workmanship reflects his strong ethics. A good man committed to excellence! Also, his prices are Senior Approved! Finding an honest person is rare, you will love this man!

The team was so helpful and the process was very smooth! I love that they wore coverings on there…read moreshoes and were so quick! definitely recommend for all tv mounting and de-mounting services

When we decided to upgrade our home security system, we wanted to ensure we didn't have a repeat of…read morethe bad experience we had the first time around. We checked out three companies and Al and Justin were the only company willing to stop by after a job they were working on. They listened to what we wanted and Al (owner) provided a bid the following day. After evaluating the other two bids, it was clear we needed to go with DFWCVS. Not just because of price, but service, care, good communication and quality equipment. Al and Justin arrived on time to do the install and set to work. Since we were replacing the entire system and moving some of the cameras to better locations (thank you Al), they were around all day. They worked hard and I could tell, they worked well together. Al kept us informed at all times on where they were with the install. There was one small hiccup when Justin slipped in the attic and accidentally caused some damage to our kitchen ceiling. Justin and Al felt so bad about the accident, but we kept telling them, it was an accident and we were thankful nobody got hurt. Al took action and worked on getting a repairman to come over to access the damages. Luckily, we have a neighbor that owns his own painting company and he came over and gave Al a bid. The repair work was finished a few days later. You couldn't tell it was ever damaged . Al and Justin were finishing up some work for us and were relieved to see how well it had turned out. Al took care of everything and was hired by our neighbor for some security work. A new relationship was made. Win win. We can't speak highly enough about the integrity of this company. You don't see many companies that stand behind their work like Al and Justin. They are great to work with and we couldn't be happier with our security camera system. You won't regret working with DFW Custom Video Surveillance, I promise!

Highly recommend this locally owned business. You can expect excellent service and hands on…read moreassistance with monitoring tools and setup. Text msgs and calls are promptly returned. Received speedy, same day response when an issue came up weeks after the install. Polite, professional, knowledgeable... you can't go wrong with this team!

A great find! We had a TV that powered on and immediately shut off. The appointment was easy to…read moresetup, he diagnosed the issue within 24 hours and called us back. We were happy with the service and will use them again if needed!

I can't really say how the service is because I didn't follow up after the $70 or so estimate. I…read moretook a 3 or 4 year old tv in and the replacement of the power supply would have cost as much as a new tv. I passed. So $70 down the drain but they at least disposed of the tv for me properly which I appreciate. Very friendly as well.

Ray, is a highly professional Engineer who has a strong focus on customer satisfaction. I recommend…read moreBright Electronics for all your repairs. Ray even went out of his way to extend his professional support. His pricing is most reasonable. My star rating 10/10.

Great experience here today!…read more My Television went out and thankfully I purchased an extended warranty on it because it is 3 months over past the manufacturer's warranty. When I called to file a claim they gave me three options and this was one of my options and I literally chose them because the owner seemed knowledgeable and nice when I visited with him on the phone before coming in. We set up a drop off for me (they come to you if you prefer, I just preferred to drop mine off. When I arrived, the owner Ray was just as nice in person as he was on the phone. I felt confident in his ability to determine what is wrong with my television. Ray helped me unload the unit out of my truck and get it into his store and then he made out a tag for it and gave me the matching tag and I was on my way. He told me I should hear from him as early as Monday as to what is wrong with it and what he estimates, recommends or even IF he recommends we fix it...we will see!