I can not say enough good things and high recommendations for Pilgrim Propane! We accidentally…read moreleft the gas grill on causing to use the full tank of propane! The company came right out to assess and got me up and running right away. It's a small family run business that is very customer service oriented. Whatever your needs are for propane gas or service please consider them if you are thinking about finding a new company! One happy customer! Rose

I have been so impressed by the professional service this company provides. There workers show up…read morein uniform with a well appointed truck. They follow through with inspections. Yesterday I called to have the tank refilled thinking I would be on a waiting list due to the Fourth of July holiday. I could n't believe it was delivered today. Excellent customer service.

I was there on 9-9-22. I drive a bus for disabled people and a bolt came out of the wheelchair…read morelift. I went in the store around 4 PM and a lovely lady and a very nice gentleman helped me out as best as they could! They even let me take the tools and the bolts out to the bus to test them to make sure they fit before I bought them. they did a great job and went above and beyond to help me!! I will be back because of them

Ran into some issues with a grill order and Rocky's was very helpful and communicative.read more

We just moved into a (new to us) home in Burrillville. I have never heated a house with propane…read morebefore so I had a lot of questions and Eastern Propane was the most welcoming on the phone taking a lot of time to answer questions that they probably get all the time. They went above and beyond to deal with a situation at our house that required the tanks to be moved and the insufficient copper runs (installed by the house flippers) to get completely replaced. They handled dealing with the town inspector and even dropped off a temporary tank to make sure we had no disruption to hot water while everything got figured out. I was very happy with how thorough they were to make sure everything was up to code and handled as "pretty" as two large tanks can be :) When I was shopping around I found that the prices at Eastern Propane were considerably cheaper than the previous chosen company the previous owner (flipper) had chosen. Akin to highway robbery if you ask me. I've met the delivery driver a few times and he also is very pleasant and welcoming. I feel like I'm in good hands and happy to be a customer!

Called 8-23-26 to request new propane service at my residence. i was transferred to their sales…read moredepartmet and was told someone would call me back. As of 8-27-26, no call back. I tried reaching Eastern Propane again and the lines were busy so I requested an automatic call back. Still no call back. I have since contracted with another company. it is obvious that Eastern Propane customer service is not where it should be.

My husband and I had Supreme Energy install our air conditioning.We have 2 separate air…read moreconditioning units , one Mitsubishi and the other a regular system . I have had nothing but trouble with my units. Had to replace a motor when the system was only a year old and all of the the line piping to Mitsubishi unit were defective which also had to be replaced, both which we had to pay for ourselves. Our units are less than 9 years old. Now my daughter has purchased the house, Supreme is still servicing the unit and they are charging $1000 to replace a pan they should have installed in the first place. Very disappointed with this company. I would not recommend them for anything!

****scam alert***** Terrible service, terrible prices.... Gouging .65-1.25 over others. Be sure to…read moreget the price before you delivery in writing. They jacked up and bill you a different amount. They add delivery charges onto your bill that you don't approve also tank insurance. They are preying on senior citizens who don't check their bill. If you use them, you will be very disappointed.

Consider going somewhere else. The lady up front overcharged me even though the price was marked…read moreclearly on the item. I wonder how many other people they are doing it to.

I don't know what that one star review was all about. I found this store to be a real find. I…read moreactually was heading to Curtis liquors, but they were closed. Then I turned around and saw this place and went in. The prices are competitive. The people were super friendly - They greeted me; they offered to help me find some thing; and they thanked me for my business. It is just not that hard and these people nailed it. they are a little far from my home, but I am in that area maybe once a month. I will definitely pay them a visit.

I have been a loyal customer from another propane dealer. During a severe winter storm we were out…read moreof propane for cooking and heat. a full week went by and they said we would have to wait while I was in line for them to come. Then before they came we had another storm. Finally I was told that if I paid 100.00 dollars they would be there within an hour. I was really pissed but I had to pay the money. It never left my head nor the bad feelings I had for this company. I decided to get a generator installed and Hanson(Supreme) Fuel was suggested to me. They came down suggested where to put the generator and other cosmetic thing. They were great Steve gave me a total run down and Paul who serviced the entire construction was nothing less than great. He was more than helpful, polite, and courteous. He is a tremendous asset to this company. I have seen some bad reviews with this company and I really think they are bogus reviews from competitive companies. I am also in the service industry and have bogus reviews from people we have never seen. This is a really good company.

This is the worse company ever!! On several occasions I ordered 150 gals of oil because that's all…read moreI could afford and they fill my entire tank and make me pay for it even though it's their mistake!! Awful company with very bad ethics!!! Don't order oil from them they'll just deliver more than you ordered and make you pay for it!!! Terrible company!!

After 20 years I cancelled my service with them. I paid to have the annual maintenance done on my…read morecentral ac system. Before the date of the service, I called to see if they had the model of air filter that I needed since it is a special one. They did not and said the technician could let me know what the model during the annual maintenance. He did that I and I purchased the air filter. The tech said that he would just come back once I received it to install it. No mention of having to pay $95 in labor for him to come back and install the air filter. I would have replaced the air filter myself.

We've made multiple bad experiences with Williams. Granted, we have a relatively old furnace (maybe…read more'90s?). But the company is clearly a scam. Our heat will be working 100% fine when they come to do their "annual service" (which we pay hundreds of dollars for). For some reason, three years in a row, servicing our furnace equates to "breaking" our furnace. I'm not sure if it's young, poorly trained service techs, or a beautiful business model where they create 'fake' problems and then solve them to keep us subscribing for the annual service plan. Obviously we're not experts on HVAC systems. So who knows? But three years in a row, our furnace was working just fine (including all winter 25-26, the coldest winter on record). But the minute they come to "service" the furnace, we lose all heat and hot water and it takes multiple service calls and techs to fix. Coincidence? Who knows. But I'd be wary of working with this company.

The best of the best!…read more The Devaney family is just great as are the people working for them! Mr. James Devaney is one of a kind - one of the nicest people in the world. Bob, the manager is exceptionally kind and professional. Overall, Wonderful company.

Update to review 11/15/25. After posting this review, General Manager Bob Duffy contacted…read moreme and agreed to refund $450 of the $648.78 charge, bringing my cost to $198.78. While I wish this resolution had been offered during my initial conversations with staff rather than only after public complaints, I appreciate that management ultimately made this right. I have moved to another heating provider and won't be returning, but I acknowledge they did eventually resolve the billing dispute.