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    Bonani Oil Serv

    3.3 (8 reviews)

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    2 years ago

    Service was quick and straightforward. The employees who put in our oil tank were on time and very professional.

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    7 years ago

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    The Home Depot - Home Depot on Willard 2/2026

    The Home Depot

    (85 reviews)

    $$

    Excellent customer service, clean, good products! Lots of helpful at register! Thanks!read more

    This is a store I will never return to under any circumstances…read more I shopped at this location regularly for 18 years when I lived in Marina Bay in Quincy. Although I now live in New Bedford, I happened to be driving through Quincy after a medical appointment in Boston and decided to stop in to pick up a few items. I selected a can of Sprayway glass cleaner, but I wasn't feeling well and wanted to check out and head home as quickly as possible after an unpleasant dental appointment. Unfortunately, nearly all of the checkout lanes appeared to be self-checkout, and there were no employees available to assist customers. The only employee I could see was at the opposite end of the store. I scanned my item and attempted to pay several times, but the self-checkout machine was frozen and would not process my transaction. I'm not familiar with troubleshooting self-checkout machines, and frankly, I don't work there. This is one of the reasons I dislike self-checkout. Out of frustration, I tapped the screen, which resulted in a small hairline scratch. There was still no employee available to help, and no one came over despite the machine clearly not functioning. Feeling frustrated and unwell, I left the store. To my complete shock, I was later contacted by the Quincy Police regarding the incident. I had to appear in virtual court and was ultimately ordered to pay $1,300 for what was described as malicious damage to the self-checkout machine--even though the machine was already malfunctioning. I have absolutely no criminal record, and I paid the full amount in person at the Quincy Courthouse as ordered. What happened next was even more upsetting. Shortly after making the payment, I learned there was a warrant issued for my arrest. When I contacted the Quincy Courthouse, I was told that the safest course of action was not to leave my home because I could be arrested. That was an incredibly distressing thing to hear after I had already paid the court-ordered amount. I tried contacting the store for help, but I was repeatedly told there were multiple managers and that no one could assist me. No manager ever returned my calls. I also contacted corporate, but they were unable to help resolve the situation. Eventually, I was able to speak with a detective who helped clear up the confusion. This entire experience has completely destroyed my confidence in self-checkout systems. It also reinforced my belief that stores need adequate staffing so customers can get assistance when technology fails. If an employee had been available to help when the machine froze, I believe this entire situation could have been avoided. This experience has also permanently changed my opinion of Home Depot. No one should have to endure what I went through over the purchase of a single can of $3 glass cleaner.

    Williams Energy

    Williams Energy

    (33 reviews)

    After 20 years I cancelled my service with them. I paid to have the annual maintenance done on my…read morecentral ac system. Before the date of the service, I called to see if they had the model of air filter that I needed since it is a special one. They did not and said the technician could let me know what the model during the annual maintenance. He did that I and I purchased the air filter. The tech said that he would just come back once I received it to install it. No mention of having to pay $95 in labor for him to come back and install the air filter. I would have replaced the air filter myself.

    We've made multiple bad experiences with Williams. Granted, we have a relatively old furnace (maybe…read more'90s?). But the company is clearly a scam. Our heat will be working 100% fine when they come to do their "annual service" (which we pay hundreds of dollars for). For some reason, three years in a row, servicing our furnace equates to "breaking" our furnace. I'm not sure if it's young, poorly trained service techs, or a beautiful business model where they create 'fake' problems and then solve them to keep us subscribing for the annual service plan. Obviously we're not experts on HVAC systems. So who knows? But three years in a row, our furnace was working just fine (including all winter 25-26, the coldest winter on record). But the minute they come to "service" the furnace, we lose all heat and hot water and it takes multiple service calls and techs to fix. Coincidence? Who knows. But I'd be wary of working with this company.

    Bonani Oil Serv - propane - Updated August 2026

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