Absolutely horrible , always waiting for fuel. No one is ever near by apparently. They have my…read moretruck forever for minor repairs or even just a PM.

Little slow on service. Only 1 machine to check read out of check engine light . Never seem to have…read moreparts to fix while you wait

This was one of the worst customer service experiences I've ever had. My drop‑off time was 5 PM,…read moreand I arrived early, only to find the location locked with a handwritten "back in 30 minutes" sign. I ended up standing outside for nearly half an hour waiting for someone to bother showing up. When the associate finally returned, she was unbelievably rude. Instead of acknowledging the delay or offering even the slightest apology, she snapped at me, saying I "should have seen the sign" and that she wasn't going to apologize, so I shouldn't expect it. That alone tells you everything about how little they care about customers. When I explained that I had to cancel my Uber and pay the cancellation fee because of their unprofessional behavior, she literally said, "That's your problem." She refused to give me her name, which says a lot about how she knows exactly how unacceptable her behavior was. This location clearly has zero respect for customers' time, money, or basic dignity. Completely unacceptable and absolutely not worth dealing with.

There should be a negative star. This is the absolute worst rental place; I ever had to deal with…read more After reserving a car for 2 months, the day of pick up, Vlad decided, he was going to charge me an extra $200.00 and when I simply asked him what the charge was for, he could not explain, stating it was for "insurance" which I had a receipt for already paying, he was just repeating the same thing, then was for gas if the tank wasn't full, then was advised HE just cancelled our reservation just because he could not EXPLAIN why the extra $200.00 was being charged. THAT CAUSE VLAD IS A SCAMMER!!! DO NOT RENT FROM HERE!

He's fine people will help you secure a truck for your needs and help us when our trucks are not…read moreworking and they support our fleet so that we may continue to do business and we appreciate their partnership and there find a way that they assist us to be supported

Have rented from Penske, Burlington NJ twice now and the service and attention from employees have…read morebeen wonderful. They not only gave me a great rate, but worked w. me on the return. I really appreciate the flexibility.

I never expect much in terms of customer service when picking up a car rental but this place has…read moreimpressively poor service. The rate was cheaper than other locations but the benefits end there. I called a few hours prior to schedule pickup and Keith was very short on the phone when I simply asked to confirm they had my car type on hand. Once I arrived, Keith was still there and was just as rude. He "upgraded" me to a truck that was dirty with a dented bumper. In the future, I wouldn't rent from this location and my experience here has me rethinking if I'd use Budget again.

The owner of this rental agency overcharged rental fees by more than a week simply because he did…read morenot go look in the lot for the car, despite that the national office had been contacted and informed that the car had been returned. The national office has records that I called to report the car returned, and made notes in the file on the company's accessible computer system. I called the national office because this location does not have a key drop off box and I returned the car after hours with the keys in the car and wanted them to know it was there. The owner of this location chose to pretend he did not see the report nor the car until a week later and charged my card for more than a week's worth of extra days despite the fact that the car had been sitting in his own lot the whole time. I was never informed, not one day, two days or three days after the car rental was due, that he thought I still had it. I had no contact until more than a week later. It's not my fault he didn't bother to look in his lot, or look at the file to see that the car was returned. It was just an excuse he used to get more money from my card. Laziness on his part to not see his car in the lot or call the customer to ask about why it was not returned, to which I would have informed him that it is right there in his lot and the national office had already been informed.

Terrible service! Spoke with the mgr twice that week to confirm my reservation. Got there and was…read moregreeted by a nice young man, who I assume was just the CSR at the rental counter. My veh I reserved was not there. The mgr tried to give me a smaller vehicle, and when I refused, laughed at me like I was a joke. It was so unprofessional. He went back and forth with me about my choice of vehicle and what I considered to be comfortable for me. And stated he couldn't give me a bigger car for free.. I never stated anything about a free upgrade, I just wanted what I reserved. he stated the person before me kept it longer. He did nothing to try to find me a replacement. Until I asked him to call another location. I'd never choose this location as long as hes the mgr. he's unprofessional and rude. He didn't know what I had to do. And to be rude! I could've been taking a long drive to my mothers funeral, and he's laughing... He should not be in a leadership role for any comp until hes more professional. Enterprise car rental Trevose PA

I would like to note the excellent work of the office staff 2500 Old Lincoln Hwy,…read moreFeasterville-Trevose. The service was provided on time and excellent! I received a rental car on September 20 with the highest comfort, quality and attention. It was a wonderful experience, I felt the sincerity, warmth and care that people show from the heart, receiving pleasure and joy from their work. For me it was not just a good car to rent, it added happiness to my life Thank you.

Jorje and Andrea were so friendly and helpful! They made the whole renting process smooth and…read morepleasant. Thank you!

Came here for a refill of the propane tank and what I love about there refill prices is they no…read morelonger charge you a fix rate to refill the tank, instead it's currently $4.49 per gallon of refill on the propane. They have a button by the refill station to let the associate know you are waiting for them so you don't even need to step food in the store. I have used this location for U-Haul's in the past as well and have not incurred any issues. Would recommend. As always people SYOY!!!

*SCAM SCAM SCAM SCAM*…read more I never write reviews but I feel the need to protect my neighbors from this scam artist. I moved across the country (drove 33 hours) and schedule sunshine to show up at my new house and unload a 26foot Penske truck. I made a $100 deposit and confirmed with them 3 times to ensure they would show up when scheduled. They day of the move in at 8am, they don't show. I call/text for an hour and no one answered. I have my wife call (from a different number) and the scumbag answers. Now he starts communicating then he has no idea where his guys are and they aren't answering. He won't answer the phone anymore and hardly responds to texts. So here I am, with a truck full of stuff and 2 kids under 2 and I can't even put the crib together. If they were going to be late I can deal with that, stuff happens. When you are late and don't respond and leave a family of 4 completely hanging you are a lousy businessman that doesn't deserve anyone hard earned money. I guarantee he will keep my $100 too. NEVER USE THIS COMPANY !!!!!

Scam -- DO NOT BOOK. Terrible experience, the positive reviews are all fake. Please avoid.read more

Company takes advantage of elderly retired woman. We already paid $900 deductible for our personal…read morecar to be repaired, my mother was under the assumption all charges for the rental would be covered. Whoever rented her the car talked her into a coverage she didn't agree to and assumed insurance would covered! We will be disputing this additional $400 charge because the manager was no help at all. Terrible customer service. Go to another location and make sure things are thoroughly explained otherwise you may be scammed like us.

Let customers know if they return the car after hours but on time on a Saturday that they will also…read morebe charged for Sunday. This is unscrupulous not to let customers know about this. They may as well keep the car and return it Sunday. Come on Enterprise. Take care of your customers. Remember happy customers keep your doors open . Filed complaint and the branch manager did not have the good service to call me back after he closed my complaint . Again come on ENTERPRISE. Where is the customer appreciation.

I moved today from Lansdale to Philly and it was such a smooth, uneventful and fast move. Jim, Mark…read moreand Nathan were great. They communicated with me throughout the process and took great care of my furniture as well as those items that were easily breakable.Resulting in no scratches or breakages! I highly recommend Old City Movers and will use them for future moves.

The crew showed up on time, with a plan, and knew how to take care of every item I needed moved. I…read morecouldn't believe the value I got for the service I recieved. Give these guys a call if you want to move quickly and efficiently!