Very helpful and professional! Rentin a truck can be stressful, they helped make it easy. Saved…read moreme time and money, highly recommended.

First got a quote on line from U-Haul for a 16-foot moving truck and then tried Penske. The…read moreannoying thing with Penske's website is in order to get a quote you have to enter your e-mail and phone number (you can of course fake those). Penske turned out to be slightly less than U-Haul, but I didn't book anything at that time. Within the next few days I received two voice mails from Penske following up on my quote. Instead of booking on line I ended up calling their 800- number and the lady was kind enough to give me a discount. They had four different pick up locations in Phoenix and the most convenient pickup location turned out to be Sun Rentals, an independent Penske agent. Jay called me a couple of days before the scheduled pickup to confirm and I called him back. Jay was very professional and friendly and the truck was a almost new GMC that had a very smooth ride, but of course was a gas guzzler.

First time using any kind of rental truck service, Megan made the process fast and simple they…read morecharge .59c a mile, $150.00 deposit is required (other places charge double), the truck was fairly clean, I 110% recommend these guys, thanks for staying a little after closing time Meagan to process the truck rental return, I truly appreciated your fast and knowledgeable service.

From the owner: Save Up To 20% When You Reserve Online Today!read more

Just had a driver pull onto the sidewalk into my yard multiple times. I was forced to ask him to…read morestop.

I would NEVER use this company!!!! They deserve no stars, but I had to give one star to warn…read moreeveryone to NEVER use this company. My sister got her truck stolen and Penske did absolutely nothing to make it right. This company stole items once the truck was located and just threw all their items in another truck. Horrible company!!! Not once did a General Manager come out to assist in anyway!!!

Our experience started in June of 2024 when after 2-years of renting trucks from Penske we thought…read moreit would be in our best interest to purchase one. We rent trucks and require a semi-about 4x per month. Here is a vehicle price breakdown for factual affect; The total price=$53,299 (taxes, fees, etc); we gave a deposit of $11,000-$500 (Title fee); which means our principal payment from the lender (we thought was Premier) would be $41,799. And on the BOS from Penske this is the price breakdown. But the contract changed when Penske got LEAF involved without our knowledge or consent. Now LEAF is stating that our contract buyout would be $51,330.72 (because we have made 4 payments.) These are the facts every buyer should be aware of and concerned by. How we got here is outlined below and for those of you say their idiots, or this is your fault-I hear you. This entire scenario has tested me and my husband beyond measure, and we should have walked away after being transferred to 4 people all working for the same company, but we really needed this truck. Now I am just hoping to stop some entrepreneur or excited business owner from ever working with or financing with Penske, Premier Financing or LEAF Capital. From June 20, 2024-July 15th, 2024; we were under the assumption that the financing for the vehicle would be thru Premier Financing who holds the vehicle certificate. This was the entity that requested all our bank documents, insurance information and all the applicable statements needed to finance a truck. We even signed the Vehicle BOS #079612....... on July 10th, 2024. Then for some unrequested reason and without explanation we received an email from LEAF on July 16th, 2024. We did not choose LEAF capital; in fact, we were never consulted or informed there would be a transfer so we (apparently like idiots) assumed the Vehicle BOS from Penske would carry thru to LEAF. LEAF does not have a prepayment penalty clause in their contract, but they do state in section 2 under Payments that the 'Borrower may not prepay any portion of this Agreement. None of this was ever explained to us by anyone at Premier Financing or at LEAF. We signed the BOS and agreement with Premier Financing on 07/10/2024 that has no conditions about a prepayment penalty but now LEAF is saying even if you want to pay if off early you will be subject to the interest of the additional 54-months.

We always get great customer service when dealing with U-Haul! Got a brand new truck and really…read morehappy with transactions. Usually stressing about stuff, not stressing about U-haul.

I have had a unit with this facility for almost a year without any issues. The facility is clean,…read morewell kept and the customer service is outstanding. I highly recommend this self storage location.

satisfied with the service and the lady that works in the office was very helpful. will return to…read morethis place if I need it again

Received a rental car from this location after I was involved in an incident that put my personal…read morevehicle in the body shop. They were very quick to get things situated. The other party's insurance paid for my rental car (minus the $50 vehicle deposit I had to pay out of pocket) so I'm unsure how much the total cost was. I wasn't able to pick which vehicle I was provided due to another individuals insurance covering it. I was given a vehicle comparable in size to my personal vehicle. I was provided a 2025 Toyota Corolla (base model). It was great on fuel (35MPG) and drove smoothly with the type of transmission in it. The employee showed me where the spare tire & tools were in the trunk. They try selling you additional insurance through them on the vehicle, I didn't purchase it however. I had the vehicle for a total of 9 days. My only complaint was that the vehicle came with the carpet torn up on the passenger side (front and rear), so I was concerned the entire time I had the rental of the possibility I'd get charged for preexisting damage. This wasn't the case & I was fully refunded my $50 deposit 2 days after I dropped the vehicle off. I was initially told at the time I dropped the vehicle off that I'd receive an email of my deposit refund, but didn't. So 2 days after I dropped the vehicle off I called to confirm whether or not they had processed it and was told they hadn't. The associate pushed it through & I received the email confirmation of the refund. Overall happy with my experience!

Not sure why my review gets removed on google, but I'll say it here instead. James has a potty…read moremouth... my partner rented from this location I wasn't present but I guess he was cussing a bit, not at my partner but casually. Also I might add that his music was inappropriate. My partner explained that Kevin and Matt were lovely and much more professional. Would expect more from this place.

I came here on Saturday to buy boxes. There was no customer parking left (near the propane refill…read morestation), so I parked where the Uhaul trucks were. As soon as I was getting out of my car, I was told not to park there and I'd have to move to customer parking. Well, duh, how would that happen if parking was full right then? Meh, so I just pulled away and went to the one on 19th Ave & Hatcher.

Enrique was awesome this morning picking up my trailer. Very friendly and turned my bad morning…read moreinto a better one.

A group that I am a part of has a space here. I met a key holder here to pick up supplies for some…read moreupcoming activities. While I am unable to speak to the competitiveness of prices, or customer service, what I can speak to is cleanliness. The facility itself seemed well taken care of. No trash laying about. Doors were not dented. Our door went up easily. The facility was quite. RV, boat and car parking is available. They also sell moving boxes and packing supplies. Free truck rental is available with the initial move in of a space.

I have been using this storage place since 2020 and absolutely love it, I really recommend here…read more Overall a great place. The manager is really nice, very respectful every time I've had questions.