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    U-Haul

    3.3 (22 reviews)
    Closed 7:00 am - 8:00 pm

    Services - U-Haul

    Trailer rental

    Truck rental

    U-Haul Photos

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    Recommended Reviews - U-Haul

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    2 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    7 years ago

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    3 years ago

    The panorama city location was helpful with supporting my family's moving and storage needs.

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    3 years ago

    Bad service and unprofessional. Just ignored us and did not attend to us after waiting for half an hour

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    8 years ago

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    7 years ago

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    3 years ago

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    8 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    8 years ago

    No service skills or customer skills. Better if you drive 5 miles more to a different location.

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    Photo of Joey P.
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    8 years ago

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    Ask the Community - U-Haul

    Review Highlights - U-Haul

    I had great experiences both times, but this last time in particular was amazing and it all had to do w/ the employee "Ariel".

    Mentioned in 3 reviews

    Read more highlights

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    5 Star Truck Rental

    5 Star Truck Rental

    (7 reviews)

    Lake Balboa

    The truck I rented was in bad mechanical condition. The interior had not been cleaned because…read morethere was dust everywhere. Company did not wipe down interior which is a big covid risk, Will be reporting this safety hazard. The office is a mess with personal information of other customers laying on desk for everyone to see. Unbelievable how careless a business can be towards personal information such as credit card information and personal identification. Absolutely horrible experience.

    ZERO STARS!!! JUST…read moreTERRIBLE! TRUCK WAS TOTALLY UNSAFE AND UNFIT TO DRIVE. My family rented a 26 ft truck to move from west LA to Reseda! The THE MECHANICAL DEFECTS COULD HAVE COST US OUR LIVES!! The truck speed limit max out at 35mph while empty (driving to location) and 25mph when filled with our furniture. IT CAME TO A TOTAL STOP IN THE MIDDLE OF THE 405 and my uncle had to improvise in order to avoid getting in an accident. To top things off the lift was not working properly and got stuck. Contacted the company and they gave us instructions to EMPTY the oil and let it run. All over the driveway of our new home! After that, the lift got stuck two more times. We ended up paying double to our movers because of extra lifting. It is now parked on the street and we are fearful to drive it back to the office for the return. I am writing this review to shed light on this company's negligence as well as their lack of customer service. They should have sent someone right away to remedy the issue or at least swapped out the vehicle. Totally illegal, unsafe and a hazard to the person renting as well as all others on the road. They should have their license revoked! We will be reporting this to the authorities in the morning!

    U-Haul - selfstorage - Updated June 2026

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