I was in the process of buying a new car. I saw a banner hanging on their office as I left Market…read moreof Choice announcing auto loans at 3.99%. I thought that must be an out-of-date banner. I went in ,,, 20 minutes later I walked out with a check for $65,000 made out to the dealer. 3.99% Easy Peasy.

Annoying people yelling in the building, they had food on the ground and nobody was working there…read morewhatsoever

If i could do a negative star i definitely would. The receptionist is horrible i have had a car…read moreloan for nearly 3 years and never missed a single month. I lately have had life threatening emergent surgery and this girl seriously threatened repossession of my daughter's truck after not missing a single payment in 3 YEARS!!!! HONESTLY THE WORSE COMPANY in Grants Pass, if you want harresment and poor customer service then sure call them up, otherwise there is other options out there!!! WORST CUSTOMER SERVICE FROM ANY COMPANY I HAVE WORKED WITH IN MY LIFE ( and remember I have never missed a payment ) FYI apparently if your 1 day late they will repossess your vehicle. Be careful with this company everyone.

as a veteran i highly recommend united finance!!!! they have gone above and beyond for me, and work…read morewith me more than any other insurance company ever!!!! best insurance company of all times!!!!! anthony ortega

Zero customer service. Only cares about the commission. Terrible communications after a policy if…read morewritten. Never available when you call. Atrocious rep.

Have been trying to cancel a business account and Ken has not returned a single call and I am still…read moregetting bills for an account I no longer need since the business ended 12/31/23. The renewal is for 4/27/24 and I have been reaching out to cancel since March. He does not return calls is waiting for the renewal to go thru so he gets paid. Corporate said their hands are tied since he has to do the cancellation. I have Allstate for my Home and Auto but My agent is in Eugene because in the last 32 years I have owned my home, Grants Pass has not provided decent customer service so I had to switch to an office that actually works for their clients. As a Real Estate person, Part of my job is assisting my buyers to get home owner's insurance for their new home. I will be removing Ken from my preferred vendor email I send to all my potential buyer's. I don't want then to endure the treatment I have had to deal with. Frustration from leaving messages and waiting. I hope he figures it out before his business suffers. Julie L.

Laura Mercier is an exceptional realtor and someone we've been fortunate to work with since…read moreDecember 2025. She brings a rare combination of deep industry knowledge, genuine warmth, and true professionalism. Because she also works with Guild Mortgage to help with mortgages, Laura understands the complexities of financing and the home‑buying process better than anyone we've met. She navigates challenges effortlessly and explains every step clearly. Laura is pleasant, positive, energetic, and incredibly helpful. She took the time to understand our needs, our preferences, and what we hoped our next chapter would look like. Her insight into the Medford area -- as a longtime local who lives here with her husband -- was invaluable. She made the entire process of finding and purchasing our dream home feel easy, even when it wasn't. We give Laura our highest possible recommendation. If you want a knowledgeable, dedicated, and truly outstanding realtor, you will not find anyone better.

Superb attention to quality service. Never ever have to wonder what is going on with the process…read moreand never a client lost. My favorite and go to mortgage brokerage.

Just had an event laugh at my question, very unprofessional since my question was very legitimate,…read morethen call back and just got more excuses to avoid getting their friend in trouble which it's joule not being a big deal if they would have just listen to my request and have just move forward with it, just as simple as that rather then trying to excuse it and made me feel worst then comfortable that my account it's in good hands which I don't at this point.

Great Service, Rob Swallow is awesome for my personal insurance, and Reggie Jones is great for…read morehealth coverage. I have the best coverage for the best price. Highly Recommend!

I attended David's retirement planning workshop at the library last year and was impressed by his…read moreextensive knowledge. I set up an appointment right away. He did a wonderful job educating me and I was presented a customized plan. He was able to redirect my annuity I had recently initiated that suits my needs much better. I now have all my finaces protected thru the Living trust, will, and life insurance policy. I also am able to retire 3 years sooner than I thought. Also included in the Trust was a Healthcare directive.

In dealing with this entity regarding a Living Trust, I found it far more difficult to interact…read morewhen one is out of state. I've dealt with several financial institutions and while they are detailed and competent? I believe they are s l o w to some degree. It seems their "mother" office is located out of Florida and this may be the root issue, I'm not sure. They were sufficient, but not the BEST I have dealt with to date in general service.

I just bought a house in the Medford area, and Sandy Boughton of Mortgage Express handled our loan…read moreprocess. She was very thorough, professional, and personable as well. I was able to call her anytime when I had questions or challenges I had uncertainties about. She followed through with every detail, working with my real estate agent and title company officer as a team. She made sure I understood the important details of the paperwork I needed to sign. I highly recommend Sandy and Mortgage Express for anyone's real estate loan needs. Donna Hoyt