I came in here to open an account with my dad after my mom passed away earlier this year. Barb…read moreWitzke and Gina Corral were very helpful and sympathetic. My parents have been members of this bank when it was FIRST MIDWEST BANK. I highly recommend this bank for the great treatment and kindness.

This location is getting ready to relocate so I wasn't too surprised that they were short staffed…read moreon a Saturday...however, when the young woman we were talking to called around to other branches to see if anyone could work with us, it took three tries to find a location that wasn't short!! She said that managers and bankers aren't usually there on the weekends...but since that's when the majority of your customers are going to have free time to come in, wouldn't it make sense to be available?

Friendly and my trusted bank. I love how I feel taken care at this branch. I enjoy their customer…read moreservices. They offer nice lollipops.

Several years ago, I obtained a HELOC with the kind assistance of Sherry Dvorak at ABOC. I had…read morealready retired and I was planning to sell my home. I applied for the HELOC although my income was not very consistent at that point. Sherry took all of my data and worked out the loan. She was so patient, and helpful. She made the process so managable, and I thoroughly enjoyed her honesty, the transparancy, and the final outcome.

Great credit union. Used by unions in Chicago. Always friendly staff. Nice mobile application for…read morechecking balances, transferring money and depositing checks with your phone camera

I have been banking with these people for 30+ years,over the last 2 years, I have noticed a huge…read moreshift in their policies and procedures.Seems like they're chasing customer away. Last week I went to the bank to get change for $100 bill, the teller asked me for ID, no problem I complied. then they asked me what my occupation was. that's when the conversation ended. The teller said, it federal regulations, I think that's bad policy.

Ms. Haas was great. This bank is great so professional and honest. They are prompt and always…read morepolite. I had an issue with identity theft and they helped me tremendously. I do all my banking here.

I have been banking with them since I was a teenager. They greet me by name, and Matt is the best!…read moreI had my identity stolen and Matt was very helpful and we had everything closed and new accounts opened in just over an hour (it was very complicated). I went in to talk to him a month later and he made sure that everything was going smoothly.

Beware of Bank Financial!!! I was a joint owner on all my step fathers accounts for over 10 years…read moreand he passed away on March 16,2017. A week later I started paying some of his bills from our JOINT CHECKING ACCOUNT and went into the Joliet bank the next day to close out the safety deposit and was informed that they locked all of our accounts!!! I asked why and they informed me that my step father had a mortgage loan through them and he was the only one on the loan. So what!! I am a JOINT OWNER ON THE ACCOUNTS FOR OVER 10 YEARS!!! I asked will they pay the checks that I had written the day before and Noreen informed me they would not. I then spent over 5 hours on the phone with Ford for his car loan, city of Joliet for his water, Att for his cable, and Chase for his credit card to explain the situation and pay them over the phone out my own personal account and hope they wouldn't charge me for the checks that were going to be returned.They all understood and no none them charged the fee. So I get a call 4 days later from Noreen informing me that some checks are in and do I want her to put them threw. What? She told me 4 day earlier that they wouldn't. I said no. Then she asks me if anyone is living at the house and have I started emptying it. Who asks that? He wasn't even dead 3 weeks. Anyway with what we had in our accounts that they were holding and what he owed on the mortgage if we were to pay off the mortgage we would have only owed around $70,000. The house was valued at $200,00. I then preceded to get the house ready to put it on the market. My 24 year old daughter suddenly passed away on April 17, 2017. Our world went in a tail spin. We still continued to work on the house and wait for our lawyer to give us letters of office. They came in May and I brought them to the Joliet bank. I them waited 5 days for the hold to come off. It did not. I then called and spoke with Mary Tritsis and she reviewed the documents and said I guess I will let them take the lock off. What?? You have a copy of the will, the death certificate, and letters of office what more do you want. I put the house on the market for sale by owner and sold it within 18 days for $200,00. Four days after closing I went in and closed all accounts. So now not only does Bank Financial not have our accounts but they no longer collecting interest on the mortgage. How stupid is that? Good going Bank Financial. I called 5 other banks and all said they would never hold JOINT ACCOUNTS. I want everyone to beware of this bank. No other bank would do what they did. Chase, Bank of America, and BMO now have my business.

Numark credit union does now have Zelle. You can reach them at 630-393-7201. I have been a…read morelifelong credit union member also at Great Lakes credit union in Naperville. I find their rates to be 0.25-0.50 less than regular banks on loans. I'm surprised at the person who said that Customer Service was rude. I have never had that experience there. I work with Emily and Marina among others. F Y I they currently have a 0% 24 month credit card serviced by Elon that is for balance transfers AND PURCHASES! Credit unions are the only ones that I have seen to include Purchases in an offer such as this Another poster said that a credit union can't fix your credit that is true, but the poster recognizes that a credit union is a great place to start

I find NuMark Credit Union to offer great services. However I keep getting told they're going to…read morehave Zelle "soon" and I haven't seen it yet.

Love the Woodridge branch of the Abri Credit Union. Jonathan and Roberta are excellent, efficient,…read moreand friendly tellers. We have been with this Credit Union and plan to stay with them for a long time. You only need to keep $5 in your savings and you get a checking account with no monthly fees!!

Be careful. This…read moreplace has about the lowest interest rates for all kinds of loans in the area, much, much lower than a typical bank. Auto loans for less than 2 percent interest! But they're still a business, and still need to make a profit somehow. And they way they make their money is at worst deceptive, and at best, somewhat unethical. I applied for and received an auto loan to refinance my car at a much lower rate, and I go in and sign the papers and everything is an extremely quick and smooth process. Well apparently too smooth, because I was signed up for what can best be described as "loan insurance" in which, for about $40 a month, if I lose my ability to pay, they will make the loan payments. I never signed up for this service and, (this is my fault), didn't discover it for two months. Upon my complaining, they removed it from my account but would not credit me for the couple months I was signed up for it. Read and reread every little document you're supposed to sign, because you can't take their word for it. This is true everywhere, not just here, but nonetheless unfortunate.

Can't say enough good things about West Suburban Bank and their staff. This facility is rough…read morearound the edges at the moment, as it's undergoing renovation, but they're carrying on business as usual. Friendly, thorough and professional service, especially with personal bankers like Christina F. and branch managers like Pria. This is a family owned bank, and has been so since its inception in 1962, and it's got that feel: friendly and humanistic! Hours are good, fees are fair, and staff is friendly - it's a winner all 'round in my book.