Haven't been a bank for many years, but I had to go twice this past few months. Sam was extremely…read morehelpful and patient. It's clean and felt secure.

What an amazing way they run their business! Specially Jemmel who always makes herself available to…read moreeveryone! She even came around the glass and helped me access my phone app! She is a true gem! i'm

Disappointed that our branch is not open on Saturdays, even if for a few hours. Overall, I have…read morelike Wells Fargo for the most part. The tellers are friendly and there typically isn't much of a wait. I do most of my banking online.

Guess they don't want new business. Brought daughter in law here to open an account last week. We…read morewere told we had to make an appointment to open an account as they are short staffed, and the first available was today at 2. We've been waiting almost half an hour and she only has a 1 hour lunch break.....apparently there's no branch manager, the teller is telling us that this is not a unique problem. The teller actually said (sarcastically) "go to Chase, and by the time you come back with a new account, she'll be able to help you!"

Very helpful and informative No problems with this branch…read more Wait time slightly more than expected otherwise ok

Worst costumer service ever! Too many questions for one transaction and in the end they didn't…read moreresolve my request, great, i am taking my banking somewhere else

Get rid of Susan Marshall who thinks she's can destroy a black man's life and because she in a high…read moreposition. They are falsely reporting things to the federal bureau to intentionally keep me from prospering in life. Sad thing is I don't know why. I'm making payments and they refuse to report them and she's telling me she's only going to report what I either pay off completely the account. Which will still never show that I've been knocking this debt down. They want will leave me with a 76 month no payment on my credit. Below the numbers on this charged off account will show that they're intentionally running my credit in the ground.

So dissapointed in the professionalism of the ventura location, Susan Marshall has done nothing but…read moretry and threaten me when i'm even a day late on something . I was locked out of my mobile app because I purchased a new phone and she wouldn't respond to helping me out with it until I threatened to complain. she is extremely rude over email and I will be making a complain through corporate .

I recently told one of the tellers at Logix about the car accident I was involved in. A few days…read morelater, I received a thoughtful gift in the mail from the bank. It was one of the kindest things a business has ever done for me. They took the time to acknowledge something that was really scary and difficult in my life, and it truly meant a lot. Every time I visit Logix, they're friendly, helpful, and always willing to assist me with any banking questions or needs. I wish I could remember the name of the person who helped me that day so I could thank them personally, but I'm grateful they didn't forget me. Thank you, Logix, for showing that you genuinely care about your members. That level of compassion and customer service is rare, and I truly appreciate it.

Allison Reinhardt provided spectacular service. Highly recommended. She is patient and…read moreprofessional. She is by Appt. only. She did a Secured Savings Loan for me. She also does RE Mortgages, Refinancing, Auto loans, Home Equities, Lease Buyouts, and more. Thank you Allison!

I would have to say the most impressive attribute of the Bank of the Sierra here in Fillmore is…read moretheir marvelous staff and prompt service! Additionally, they contribute back to our community as sponsors and volunteers to many of our events. Keep up the good work folks!!

You are always greeted with a smile! The staff at Bank of the Sierra is kind and prompt to help you…read moreas soon as they can. They recently updated their website, it's so convenient! We are thankful to work with an amazing bank manager!

After 12 years of consistently good service at the Thousand Oaks Logix branch, I'm shocked at how…read morebadly things went during a recent visit. My mom and adult daughter--a long‑time customer--came in for a simple appointment to open a new joint account. What should have taken minutes turned into an hour of condescension and obstruction from the teller, Chris. Instead of helping them through a routine process, he questioned their ability to "manage the account," spoke down to them, and dragged out every step. These are two fully capable women who have handled their finances for years, yet they were treated as if they were incompetent. The tone was dismissive, patronizing, and frankly humiliating. It wasn't until I left work and came in myself--calm, direct, and simply insisting the account be opened--that anything actually moved forward. Only then did Chris suddenly become able to do the job he should have done from the start. The whole experience felt disrespectful and unnecessary. After more than a decade of loyalty, this was enough to make me ready to take my business elsewhere. If you value being treated with basic respect, be cautious about using Logix Credit Union.

Logix is phenomenal! First rate and personal service! When you call, an actual person answers the…read morephone. When you walk in, there's even a concierge! The banking is amazing. Best Bank I've ever banked at. They also have the best interest rates around.

I had excellent help and service from very friendly and knowledgeable. Lesly Gonzalez at this Bank…read moreof America, who answered all of my questions. I recommend this Bank of America.

Friendly, helpful, professional, and efficient people work here! I've been inside this branch…read moreseveral times, and each time I'm greeted by a smiling face. I usually have several transactions at each visit, and they never seem put out. They just zoom through each one and assure me it's no trouble. Updating signatures on our account was also just a quick visit. Very happy with the service here. Would recommend!

Bank location is convenient for me and the team members are always welcoming, professional and…read morehelpful.

I've been with this bank for almost 20 years. My online creditials and someone deposited a…read morefraudulent check into my account and they're closing my account. They claim that they're for the customers but they're not.