Customer service is awesome, fantastic, outstanding! Thank you Ms.Nicole and Team, for your kind…read moreconsideration, courteous and professional treatment of your customers. You guys are the best.

Opened up an account at this location and now regret it. Unprofessional, not too smart either and…read moreunfriendly. As soon as I return from vacation, I'm closing the a/c and going elsewhere

Paulina,She helped me with absolutely everything I needed. Since it was an urgent matter, I wasn't…read moreable to make an appointment beforehand; even so, she was more than happy to assist me. Thank you so much, Paulina!

Never use Bank of America for anything. They are absolutely the worst bank you could possibly ever…read morehave. They NEVER EVER answer their phone. You are put on hold for hours at a time and even then they don't answer their phone. They are the very worst organization to solve any problems at all. Do NOT put your money with Bank of America. You will regret if you do.

Super convenient to the downtown and the farmer's market! I popped in here to pick up some cash for…read morethe farmer's market. Pleasantly surprised by its proximity and its walkability to everything. There were, I believe, four ATMs outside. One was out of order, but the other three were fully functional. Decent parking. 2022: 6/100

Wow i sure wish i saw all these horrible Yelp reviews before stopping in to ask if they could give…read moreme some change for a $20. First off, the place reminds me more of a mausoleum. this was a Friday afternoon, typically the busiest time for a bank. only ONE teller was open. so somebody assistant-managerial looking woman came up and asked me what i wanted. i told her i just wanted to break a $20. she started talking about the long wait (yes the ONE teller was moving very slow). the assistant manager looking woman seemed to really have a bad attitude so i left. so i went into a nearby store and made a small purchase, got change, mission accomplished. look up "Kevin Flanagan Bank of America Concord California" to really sum up b-of-a.

I want to take a moment to recognize Cynthia Posey for being so very helpful. She was professional,…read morepatient, and genuinely kind throughout the entire process. Her willingness to go the extra mile made everything much easier and truly appreciated. Thank you, Cynthia, for your excellent service.

Hours of operation is limited, only 1 person helps the long line of people on their lobby so it…read moretakes 20 min before anyone had acknowledged us. One person really needed assistance with the atm and customer all helped while the employees click clacked behind a computer. Horrible customer experience

In late January, we opened a checking account for our women's golf club. I cannot emphasize enough…read morehow smoothly this transition has gone. Everyone I've worked with at CCCU is professional, friendly, well-informed about CCCU and its products, and NICE! At a financial institution! It's unlike my experience at the big mega banks. The people at CCCU actually answer your emailed questions. They don't just send you a 31 page link for you to find it on your own. Shout out to Karina who I've worked with the most. She's great interfacing with the public. My mind is blown at how great everything is working and how easy it is to work with CCCU. I recommend this institution and this branch.

Very frustrating experience trying to get copies of my car loan statements. It took multiple phone…read morecalls and several visits to the branch just to receive my 2022 and 2023 statements. Such a simple request should not have been this difficult or time-consuming. The lack of communication and follow-through was disappointing. Based on this experience, I will not be doing business with this bank again.

Very unprofessional!!! 4 people waiting in line. No greeting. Finally after 5 minutes someone said…read morewe will be right with you. As we were waiting a customer walked in. Sat down in the seating area. When the one teller finished her transaction , she walked to him and took him to her desk. With 4 people in line that had been waiting for 10 minutes . I said we have been waiting. She was very rude and said that is my appointment. Well she could have handled that very differently. This branch is like this a lot. Your a number and not very valued , never get addressed by name either. worked in banking for years. Never treated customers like that. Branches are being closed these employees could be out of a job. Bottom line I guess they don't care.

Stay away from this bank. They took over union bank and they're super slammed…read more Had only one teller working the teller area. Super nosey teller. Just cash the check I brought and give me my money. Stop the small talk and trying to get into my business. Fees fees fees.

I've been banking with chase for about 20 years, I've always had great service when I need to come…read moreinto the branch. Nice thing about banking now is you can do it a lot from your phone. Their parking lot is a little tight, they do have handicap spots located right up front.

Just used the ATM to get cash. ATM was behind lock doors so it seemed safe. Easy to find and get to.read more

Used to be a Union Bank now a US Bank. Drive through and walk up ATM. Beach town vibes inside. Used…read morefree notary a couple times. Huge private parking lot- like the most parking and all for the bank. Loop charging station in the back.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

I have followed Sandy for years. Best person with knowledge beyond anybody else I have ever known…read more My Mom had a Chase account. They would have to call someone at the Los Angeles office, 120 miles away to see when that person can drive to the San Diego main office only, so we can set an appointment to close an account. What? Went to Sandy and she said, easy! Write me a Chase check for the full amount at Chase, It'll close, guaranteed! LLC's, businesses, personal accounts are all perfect for Bank of So Cal....Thanks to Sandy.

LOVE banking with Bank of Southern California. I have both personal ad business accounts here and…read morereally appreciate the quick responses and friendliness of staff. Sandy is the best!

Everyone is always friendly here but sometimes the lines get long. I would not recommend them for…read moreyour business charge card processing service as they have fees and deductions for everything-- leaving you broke.

Three stars is the highest rating I can give a bank. I don't know what the inside of this branch…read morelooks like, because I only use the big beautiful drive-thru ATM (never go at night). I wish that more locations would install a drive-thru. This location makes simple banking (deposits & withdrawals) as convenient as it gets.