Thanks Austin for your assistance today with my IPhone and for solving my issue! Great customer…read moreservice and support!

Store was busy but I stood there for over 5 minutes and was not acknowledged. I left.read more

Located in Tanger Outlet Mall Asheville. Very knowledgeable and helpful personnel even when not…read moremaking a purchase.

So sorry but I can't review this place. Their website said they were open at 10 on weekdays; we…read moregot there about 11 o'clock. There was a sign on the doors that said "we open at 12" so we did some thing else and came back at 12 and waited until past 12:17 for someone to show up. we even tried calling. No one showed up and no one answered the phone. Maybe they have a great business -maybe not - we don't know. They need to keep current with their information for their public a bit more. A little sign on the door does not really help. We're frustrated so pretty probably will not go back. Sorry. We hope everyone's OK.

After living here for two weeks and Maggie Valley, North Carolina I have had service for six out of…read more14 days. I finally had a tech come out which they're gonna charge me for which I think is beyond ridiculous however the tech. Taron phenomenal. As of right now, I have service whatsoever if I lose it again at any point, I will be canceling service and going to Starlink or VERIZON

I wish we had a second alternative for decent internet. I went with the TV, phone, internet bundle…read morebecause its cost was almost the same as internet alone. Then, about 3 months ago, the price went up $40 without warning. I called to cancel TV and phone, which I never use anyway. No explanation for price jump, no attempt to keep the business. Granted, it's pretty reliable and good speed. All of a sudden, I have a $25 EFT charge that no one can explain to me. Not my bank and not Spectrum. Of course, it's the other entity's fault. They removed it one month and we added autopay and replaced the payment method with a credit card, then the fee was there again. Sorry, we can only remove it once. In fairness, when there is a rare outage, they're pretty on top of it.

So today I walked into Best Buy with there were only a few customers and about 15 young store…read moreclerks just talking and not paying any attention to the customers. I went around a corner and one guy ask if he could help me his name was George and he was very helpful. To the young kids most of them are there to punch the time clock and go home end of story. Our world is broken. Although I like Best Buy I avoid for the above reasons. Maybe I will be lucky enough to have George help me in the future.

This 100% PTSD-disabled Marine veteran was thrown out of the store by the manager and a thug with a…read morethreat of calling the police when I presented a return that was approved by a Best Buy chat agent. The manager called the agent a "liar." Also, the store will not answer its phone for store specific information!!! One is shunted by AI to a "customer service" person in Guatemala!!! Then, they have no way to connect one directly with the store. If I can't talk with a store employee, I will be compelled to consider a 60 mile round trip with no assured result. This s**ks!!! This is the single worst customer service experience in my 74 years of life!!! Don't buy from these people or their 3rd party sales on Amazon! You will regret it. Best Buy has no honor.