Brian is your top guy! I went to pick up an item on hold, and mail from the prior day Sunday, it…read morehadn't been sorted out yet. After 30 min he finally found it, he was so patient and willing to help without it sounding like a burden. For him taking his time on a Monday, I'm taking the time to commend him. They said, I typical am served by an older lady who is not the nicest. I've also witnessed her be rude to other customers. So I always hope I am not called by her to be honest. Brian makes up for the not so nice review on her.

Omg, I got UPS mixed up with USPS on my initial review. I had a rough experience at UPS store and…read moreUSPS saved the day. Customer service was top notch, the line moved quickly and efficiently, I got everything taken care of for 1/2 the price. Thank you USPS and sorry if there was any confusion.

Well. My father passed away, the tenant has taken off with the mailbox key. I am from the eastern…read moreU.S. I need to know which mailbox out of the cluster belongs to his house so that we can get it rekeyed and check to see what mail is sitting there. I have called and it rings about 20 times, and then gives a busy signal or just gives a busy signal right away. We need to sell the house and there is no access to the mailbox. From the reviews I've read, there just may be someone else's mail in there.

I have tried for 3 days and made 7 attemps to talk with someone. I am disabled and can not get…read morethere. I am having trouble receiving an important , timed document with signatures. This is outrages

I came in with 20 envelopes and 2 packages needed certified delivery and Relissa did great!…read moreVery quick and systematic, even did a little extra to place tape on them and did it with a smile, best USPS service yet!

I always go to this USPS and I like to use the kiosk in the front of the office. Something is wrong…read morewith he payment card reader, most of the time we have to reenter our cards numerous times. I have reported the problem with four employees of the Post office and they indicate nothing can be done it is a machine. I asked if they could report it . Hey USPS can you take a look at the machine, maybe clean it or something!!!!!!!!

Beyond incompetent! Sent my Christmas cards out thru this post office. They ran all my envelopes…read morebackwards and upside down. Returned all of them stating no stamp was on them. Over 40 envelopes. I even bought my stamps from this same post office weeks before. Over 40 cards, over 40 stamps, my time, my gas! I took these to the post office and handed them to the clerk. Even going back to the post office and showing them their mistake they refused to take them back, saying I must redo everything. It's your job to mail our envelopes. If you make a mistake, you all should own up to it. I have attached two pictures. One with the front of the envelope and one of the back of the envelope. Both showing the post office stamp. Thank you very much Queen Creek post office. Merry Christmas to you too.

This Post Office is easy to get to but often has long lines. The drive through dropoff box is easy…read moreto use. The clerks are competent, efficient courteous and friendly. Traffic in the parking lot is often backed up by the traffic light at the exit.

I hate this place truly. There's been over 5 times where they have either lost my package OR put my…read morepackage into the wrong mailbox. I have lost HUNDREDS of dollars with the things I've ordered and they misplaced them and told me there's nothing they can do about it. Every time I get something delivered here I'm taking a chance of never receiving it. I live in Arizona city so I'm unable to receive mail in my area. I've also found multiple peoples mail in my mailbox. I did return any packages and mail that were in mine but I'm guessing the people who got my mail kept it because it's pretty expensive stuff. Do not go here. There's nothing worse then driving 20 minutes into town for my package and not receiving it

Drop box broken, unable to drop off shipments and nobody in the back willing to come out to help.read more

I like this little out of the way post office because the parking is easy, people are nice and…read morethere's often no line.

There's no lines at this location. The older blonde lady is super friendly and always stays late…read morescanning stuff.

5.22.26 - been going to this post office location for many years and haven't had any issues yet. It…read morecan get pretty busy at times but there are plenty of parking spaces. The employees here have always been nice and helpful. If you're needing help from one of their associates though, prepare to wait in line. It can get pretty long and take a while to get through. Luckily, the majority of the time I just drop off and then I'm out of there in a minute or less. I love that I can just print out my labels at home and drop them into the package drop box in the wall. Quick, easy, and no lines!

USPS Fact: Zip codes, proposed in 1944 and implemented in 1963, were created by the USPS. The USPS…read moreintroduced ZIP codes in 1963 to streamline mail delivery and sorting. And no matter how difficult, the USPS must deliver to every U.S. address. Gone are the days of long dreaded lines to the counter and hello to self-serve kiosks. This USPS location has two self-service kiosks even. Parking is plentiful and this office is open 24/7 for self-serve so you never have to worry about it being too late to send out whatever you need to send, unless you need an attendant (check Post Office hours). This is my go-to Post Office. Drive-up mailboxes, P.O. boxes to rent, and boxes provided for your Priority Mail inside.

Came here to get my passport. I made an appointment online. Excellent customer service and very…read morewell organized. The man who helped me was efficient and explained the process very clearly. I got there early for my appointment and they took care of me right away after confirming that no one in the line had an appointment time earlier than mine.

I scheduled an appointment to apply for my passport and paid a substantial additional fee through…read moreHello.gov to have it expedited. Victoria assisted me with the application review, and Dave (or Dale) double reviewed the paperwork before it was submitted. During my appointment, Dave (or Dale) made an unnecessary comment about how "insane" the expedited fees were. While the comment was unprofessional, the much bigger issue came later. My passport application was ultimately rejected because the required agent signature was missing. This was an error that should have been caught before my paperwork was submitted. As a result, I had to spend more than four hours at the Sherwood Passport Agency to correct the mistake and re-expedite my application, causing significant stress, lost time, and additional inconvenience. I understand that mistakes can happen, but this was an avoidable error that had real consequences. I hope greater attention is paid to detail in the future, and that staff keep personal opinions about customers' choices or fees to themselves.

I've been a card collector over the years and decided to sell a large majority of my collection on…read moreeBay. The process began January 2026. It led to more than a dozen visits over the coming months, with most visits consisting of dozens of packages being delivered. From the first day I went to this location til current date my experience and expectations have been above and beyond. Every individual I work with remembers my name, is extremely helpful, friendly and they get me through in a very timely fashion. They're very upbeat and optimistic no matter how busy it tends to get there and it makes every visit extremely enjoyable. This staff provides top notch customer service and I hope their upper management reads this in the near future.

Rarely do I give one star reviews…read more New Year's Eve 2025 -- before 3 PM -- post office should have been open. However, closed. Hot mess dot com. Was not open. 1 star. Zero stars if I could. Please advertise time correctly. No advanced warning!!!!!!

I usually prefer self-checkout and even printing out postage at home, that way I can just drop it…read moreoff. However, I had a package for my daughter that was too big to do at the self-checkout. The line moved quickly. Jorge was the one who assisted me with my shipping needs. He was helpful and I was able to send it off with ease. There is plenty of parking and it is easy to enter and exit off of the main road.

This is our go to post office that we visit on a weekly basis to send our daughter packages. My…read morewife tends to do everything from home and then we ship it off here so it'll go out that day. There have been a few times that we've needed to go to the service desk. We'll wait for George if he is working as he's not only friendly but efficient and gets everything done correctly.