Very busy! I parked by the far door and went in to wait in line. There were 3 folks working in…read morethere which helped out with getting us through the line. The gal that waited on me was nice and answered my questions about my mail and I got what I needed.

Had a passport appointment today, and the workers were so nice & helped me step by step with the…read moreprocess. The worker Lisa and other employee that was working at the office were so nice and helpful during my first experience getting a passport.

Always friendly staff, and they have been great with my questions. I am always in and out very…read morequickly. Thank you Burlington Post Office

The Burlington branch of the United States Post Office is small, yet efficient. Due to social…read moredistancing, only a handful of people are able to wait inside at a time. Once there were two of us waiting they opened up a second window. I was in and out relatively quickly. Post Office Boxes are also available at this location. Unlike many other Post Office locations, this one is located inside of a strip mall. Parking is shared with the other businesses in the center. At a non peak time there was enough parking.

The way it was not my favorite but what else can you expect from a post office. The clerk was very…read morehelpful but the manager Jordan, went out of his way to help me with a situation that has been going on for almost 2 years. He took the time to personalize and write out a letter explain to me in detail what was going on and made himself available for any questions that I have in the future. And that The business that I'm dealing with now has all of his personal information in case there is another situation. I greatly appreciate the professionalism as well as the great attitude and friendliness. I am extremely happy that this is my new neighborhood. Post Office and I just wanted to point that out and make sure Jordan is recognized for his personal attention, thank you!

I live in Villa Hills. And it's a WEEKLY ritual now taking mail delivered to the wrong address to…read moremy neighbors or neighbors bringing me my mail, lost packages or packages in box with no key left. One particular carrier's day is spent on socializing insteadi of paying attention to his job. He has been suspended more than once but is back even more incompetent than before. If our mail looks important or official it will surely be lost or delayed. If it looks like junk we get all he can shove in the box. I am now missing 3 medications that they said was delivered on Friday. Nowhere to be found.

You can never get a live person!!! Their automated attendant systems sucks. Keeps asking you the…read moresame thing over and over and over and over and over and over and over and over and over and over and over and over. Get the feeling UGHHHH so fkg frustrating. Hire someone to answer the damn phones. Lots of folks need jobs, and I think a human would be a welcome change!!!!!

And the U.S. postal service wonders why they suck? My postal…read morecarrier throws my mail on the ground, doesn't pick up the out going mail. And they encourage you to do everything on line? They are true POS And when you call, it's an automated system. So much for helping, caring for your fellow neighbor. MAYBE if the postal carries gave a shit about their job I would have more respect for them.