Went there this past Sunday, called prior to coming in and asked if they were able to fix one of my…read moretires that had a screw in it, the gentleman that answered the phone said yes. Got there at 11:10 am checked in and the same gentleman I spoken to was the one whom checked me in, took the keys to my car and said we will be with you in a few minutes, I proceeded to wait... 15 minutes later another guest came in for a evaluation on her tires and got taken before me. She didn't have a appointment or reservation. I still proceeded to wait as they were the only pace available in the area that could fix the tire. Mind you the same gentleman jemal I believe it's his name was just standing in the work area looking in to a computer this entire time while everyone was working. A employee came out the one that had taken the lady prior to me and I asked him how much longer was my tire going to take, he proceeded to tell me that they were short staffed and only had 1 person working in the back. This guys are was attending to all the guest while Jemal just continued to be in the computer. It wasn't till 12:44 that my tire was fixed !!! Yes it was my choice to proceed with the service but this establishment has very poor communication skills and management doesn't care at all about having common courtesy of there guest times..

I'm a repeat customer at Mavis Tire & brakes in Cal City. Had to have a tire stem checked out. It…read morewas leaking air. They were very courteous . It was a very minor repair. they fixed it. I was very satisfied. They even gave good advice on tire fluctuation for the different times of seasonal changes. And there was no charge due to i bought my tires there and there was basically nothing wrong with the tire. Tabby & staff were very very good. I will definitely be back for any repair, maintenance that they can provide to me and my wife.

These Chicago streets!!! I hit a BAD pothole Saturday so I was on a flat. Turns out I bent the rim…read morein pretty bad. Took it to the dealer to get the wheel locks off but I wasn't buying a tire there or getting my rim replaced there, a rip off. I had the spare put on and the tow truck driver recommended coming to the city to this spot. They totally hooked it up! Professional and efficient, they took the tire, buffed out the rim and I just needed air in the tire thank goodness! The price was fair and reasonable! Thank goodness the tow truck guy gave me a solid referral!

Service was okay but the quality of the tire was too bad. Both tires I bought got bubbles within a…read morefew days of getting them. When we just brought a new rubber for the first tire that popped else where they looked and said the tire was defective. The wires of the tire was not supposed to be out there like that especially on a good looking tire. That it could've been worse if we didn't slow down when we noticed the car driving weirdly.. 1 tire had a huge bubble and popped unknowingly and then after a few days the car started driving weirdly again and smelling of rubber so we looked and seen 3 HUGE bubbles on the inside of the tire. He said the 2nd tire was so bad he never see anything like that and hes surprised how we made it to him for a new tire. We knew it was bad but the way it looked when he took it off looked like it could explode in someone's face any minute. We wasted 80$ for 2 tires from Rodriguez Rims & Tires just for the tires to be defective and deadly..Please go elsewhere they don't give good tires.. I have a not so good picture of the 2nd tire but didn't get one from the first one.

While I want to support local businesses, I can't help here. When my handicapped veteran father…read moretook his vehicle in for service and left change in the ashtray, the change was gone when he got the vehicle back. When I took my vehicle in for service, they broke one of the bolts holding the lug nut on the wheel. Their "repair" wasn't to factory restoration quality and looked unsightly. While these incidents happened a while back before Yelp existed, I can't forget these things.

Called them up about a rack and pinion. They quoted me a price for a new one. Changed the price…read moreand added more once I got there. The owner is a lady and she was rude as hell. I get home had my car checked out. They installed rack and pinion from the junk yard!!!! They refused to retro the price. Scammers.

I had a flat yesterday and booked a last minute appointment for a new tire and I was in and out…read morethey even explained why my old tire wasn't repairable. My overall experience was amazing they didn't mind me asking questions and made sure I understood.

I had a nine a.m appointment I called when I was when I was less than 5 mins out but was on hold 12…read moreminutes after I arrived and the phone hung up. When I asked the gentleman at the front desk he said they have an automatic hang up. Strange. So my tire has a slow leak that I just purchased and now I have to wait with two cars ahead of me. I was 4 minutes late and appointment not honored. That's not right. A wait time of at least 2 hours. Horrible they could have called me and rescheduled.

Friendly, reliable, experienced, prompt service. Walked in with a tire that had a slow leak. Walked…read moreout with my tire working great in approximately 30 minutes. They also pointed out the age and condition of the tire, but did not pressure to make a sale on a new tire. I recommend them and I will be back for service as well.

Had a slow leaking tire must've had perfect timing, even though it seemed that they were busy. I…read morewalked up to the counter. One of the technicians just happened to walk in. She told him what I needed. They took the car fixed it right then and there was in and out and probably a total of 20 minutes. Sure beats the hell out of Discount Tires even with a supposed reservation, that they obviously don't honor to put it mildly! Maybe I was just lucky, but that's the best service I've received for anything in a long time!

Came in here a few months ago interested in buying a whole set for a small car I own and as soon as…read moreI said the size they bursted out laughing which I found very rude and disrespectful. They showed me a very few sets of wheels and none of which I liked or was looking for. Found the set I wanted at Discount tire which I don't know why i decided to try another business because they always treat me respectfully being a woman and i love they're warranties on tires

They are awesome and did great work on my Jeep. This is the first place I will go to for my Jeep,…read moreeven before the Dealer.

Sensor replacement for my truck. It was done well and efficiently. I was also pleased with the cost…read moreand the service.

I dont know where Frank is these days, I dont see him at Firestone anymore, maybe retired. The…read morecurrent people there are nice, but quality has gone down over the years since the younger crew took over. A couple of friends of mine agree. Sometimes you have to take the car back multiple times to get the problem fixed. Often they seem stumped on trying to diagnose a problem in the first place.

Super we had a tire patched. It took less than an hour very friendly service and very prompt…read more Highly recommended.

I made an appointment to replace my brakes. Mavis did an excellent job, and was there a little over…read morean hour. Jerry is great! He works with you and he's patient. I will be going back!!!