5-star service! Elias and Blue were incredibly friendly and inspected our car the same day we…read morecalled. Thank you, Kellem's!

This place was a miracle to me! I was told my truck had a cracked head or cracked head gasket…read more Repair was going to be $6500! Eekk! Well, I needed a second opinion & found my miracle! Kellem's checked out my truck & found that I needed a water pump & thermostat. Price was estimated at $950. I received updates on my truck at least twice a day. I so much appreciated the updates & testing they did & the care they took with my precious truck. If you want an honest & trustworthy place to take a vehicle.......this is the one. I will always go here when I need something fixed or even if I have questions! Thank you Elias & your crew!

The front passenger tire blew up and the rim (wheel) was damaged on my 2010 Mercedes E350 on my way…read moreto Arizona. I took it to Discount Tire, Walmart, and Costco to have the wheel and tire replaced. None of them could replace the wheel. I called the Mercedes dealership. They said they can have the wheel delivered overnight. I really did not want to stay in Riverside for another 24 hours. I called a few other wheel shops and they couldn't replace it today. I was about to give up and go to the dealership. But I tried one more time and called Ray'z. They were able to replace the tire, wheel, and install it right away. There's always concerns that tire shops can overcharge stranded tourists. Rayz did not do that. The prices were more than reasonable especially as nobody carried this specific sized wheel. 7 stars out of 5.

Avoid at all cost. Terrible experience. $50 per tire and towards the end he demanded $70 because is…read more"great quality" 30% of life at best!

I have to honestly say that the level of service at Mark's Automotive has really improved under the…read morenew management. George, the new manager, goes way above and beyond to please his customers and I love his positive attitude, which is a very nice change for the better and not at all characteristic of the former management's style, so kudos to him! And the good news is that George is totally focused on management and customer relations and supervision of his technicians, and he doesn't do any of the actual repair work himself, so he doesn't have that grumpy, overworked, and irritated attitude that you will find in so many service stations. He is super friendly and super positive and goes out of his way to help. I was struggling so hard trying to get my car smogged, and George actually took time out of his busy schedule to encourage me and advise me on that, and he even volunteered to scan my car's system periodically to assess my progress in getting my vehicle's monitors to clear. Wow. So unbelievably nice! I actually think that it was his positive attitude and his encouragement that kept me going and kept me from feeling totally defeated. And it was that infectious positive spirit which enabled me to finally succeed in passing the smog test. His guys have also voluntarily filled my tires whenever they have gotten low. They will go the extra mile for you, which is refreshing and super impressive for such a small neighborhood shop! I have always appreciated the convenience of this location, and now I can also appreciate the level of care and personal attention that you will receive at Mark's under the new management. Thank you, George!

This shop is the only place I'll take my cars to for the rest of my life. My car was deemed…read more"unfixable" by Firestone in Redlands due to the frame being bent. I told George over the phone what the problem was and he was able to diagnose it over the phone. This is after my car sat there for 10 months due to me believing it wasn't fixable. George got my car back on the road in 3 days. Ever since that happened we've been coming here. They will fix your car without it being too pricey. George goes above and beyond for anyone and even gave me his personal number if I had any other issues. Highly recommend this shop.

Love this place! Come here every time I need a smog and Rakan is always so sweet. Every time I've…read morebeen here they always get me in and out quickly. They always make me feel welcome :)

Great little shop. Raken is not very talkative, but he is very quick, very focused, very efficient,…read moreand very organized. He knows exactly what he's talking about, and he's friendlier and more helpful too than his major competitors at G&G are. Smog Stop has a much more professional vibe and a much nicer waiting room too than G&G does. They have plenty of chairs and even a TV, and it's much neater and roomier than G&G's waiting room, so do yourself a favor and make Smog Spot your go-to spot in Redlands for smogging your vehicle. My car didn't pass the first time, but Raken kept reassuring me that there were no visible trouble codes which would indicate a problem or a mechanical failure. He advised me to just keep driving the vehicle and promised that it would eventually pass, which it did. I was doubtful, but he was totally right all along. I finally figured out that the key to passing for me was to get my car up to 70 mph and then immediately decelerate to 20, which of course you can't do on the freeway, but driving the back way into Highland over and over again finally got the job done. I must've gone back to Smog Stop at least five or six times to have Raken rescan my car's computer monitors to see if all my monitors had cleared, but he never complained, although I'm sure he got pretty sick of seeing me coming back so often for a rescan to assess my progress! It took me three weeks to get my car's monitors to finally clear, but Raken was really unbelievably patient with me. I just wish that I had asked him to scan my system prior to testing my vehicle the first time, because I had to pay $50 for the first failed test and then I had to pay an additional $50 because he had to test my car a second time too after all of my car's system monitors had finally cleared, but he did give me a $12 discount on the retest. They also do other types of repair work at this shop, including smog repairs, but Raken was always too busy and too focused to specify exactly what other types of mechanical jobs they can tackle, although I did ask him twice. The good news is that they do seem to be totally focused on smog checks and not on finding additional mechanical issues that they can potentially charge you for. Just be aware that you will have to pay $38 for a second test if your car doesn't pass the first time. The only good thing I can say about Smog Stop's competitor G&G is that they don't charge you for a second test if your car fails the first time. So if you have recently replaced or recharged your battery, as I did, and if you're not entirely certain about the readiness level of your car's system monitors, please be sure to ask Raken to check your system for readiness BEFORE you pay $50 for a test that will in all likelihood fail.

Honest mechanic with great prices and service. I was in and out within an hour and Manny was super…read morecommunicative and knowledgeable. Will definitely be coming back!

I am so glad they are open again! I missed the honest, quality, service. They are Star certified,…read moreand that is important. Always fair and honest. And that's important too.

Knowledgeable friendly and fast service. The have always gotten me in quickly and their prices are…read morefair

Great place! Got me in and out within 15 minutes for my smog check. Couldn't be more pleased,…read moredefinitely a place you can go on your lunch break and know you're going to make it back on time and get lunch. Appreciate the friendliness as well. Good cost, my car was $60.

If there was a zero as a rating, I would give this dishonest business that. I had a tire emergency…read morethis morning on the way to work. I told my tow truck person to tell the service guy what type of tires I wanted. Those tires requested were not installed. My bad was that I was in a rush to get to work that I did not check that the proper tires requested were installed. Tough lesson learned

Jesus is so kind, helpful and honest. This is the only place I come to, to get my tires.read more

Prompt service . Best price ! Very friendly and professional. I always come here for tire issuesread more

Both Sergio and Brian took care of me... professional, friendly and they get the job done! I highly…read morerecommend this shop... for any of your needs.... Today Mine was brake fluid flushed.... In and out... I recommend coming earlier....