The assistant manager/Sherry doesn't have good customer service and she doesn't know how to speak…read moreto customers in a good manner and I experienced that tonight around 11:00 pm when I put my gate code in and entered the property went to my unit and found that I had been over locked sometime earlier today 4/4/2026 and I paid my bill in full online on 4/3/2025 my space shouldn't have been overlooked. So I went to the office and rang the door bell no one answered so I rang the bell on the apartment that is attached to the office also no answer then I called and left a message, so then I went to the apartment located at the back of property and I knocked very lightly Assistant manager came to door I ask if she could tell me why I'm overlooked she was very rude when she told me I didn't pay my bill, I then told her that is wrong I paid Friday asked her if she could call the Manager she then told me I would have to take that up with Christina and that she wasn't fucking calling anybody for me, then her dog came running after me like it was going to bite me and I told the dog to get away from my then Sherry told me fuck off mother fucker and to get the fuck away from her door and that she wasn't helping me with shit, so I walked back to my space and got in my car entered my code and left the property sent another text message and an email to the property in Broadway Blvd, Garland Tx.

Christine is really nice and very polite; there's plenty of reminders to keep up with your storage…read more It keeps customers from getting blindsided with late fees or auctions. There's no mysterious fees during the move in and the lock is complimentary. Also access is 24 hours a day with no surprises like codes changing out of nowhere. The cost is a good value because it's rules are pretty basic...just follow them and everything will go smoothly. Not trying to slam the others but it's nothing like "snatch & grab" places like Public Storage or Extra Space Storage with extremely high turnover rates for auctions. Try it...drop my name if you go...

Highly recommend this lot! Very new lot! Cameras, Electic gate, well lit, easy to maneuver!read more

I am writing this review because vegans are stupid and I loved your sign today. If I ever need a…read moreself storage place, I will definitely be going here.

Very friendly staff, clean and secure facilities. The price point is fair for the service you get.read more

Great place for storage. All units are properly maintained and monitored 24/7. The owners are top…read morenotch and truly care about their customers. The padlocks are checked each day to make sure they are secure and present. Very simple leasing process and small deposit considering the security provided even though it is already in a nice area. Gates are well maintained and gate closes are self selected to easily remembered. I recommend all my friends to this location!

I had a great experience here. Jason was super helpful. I advise you to go here for your storage…read moreneeds!!

Competitive pricing and clean storage units…read more They also do a great job of estimating the size that you need mine like a glove !

When I encounter a great business, I have to let everybody know. Well, I encountered one here at…read moreRockwall Mini-Storage. I first want to say that the woman who runs the place is absolutely fantastic. She is very professional and personable. I have used storage facilities many times in my life and I feel like a lot of them are borderline crooks, but that is not at all what I experienced here. Secondly, I really appreciated the price. I kept an RV here for 2 years and it was safe the entire time. They offer covered and uncovered parking alike, along with a large storage facility for random things. And they offer them all at a very good price. I highly recommend this establishment for your storage needs! Customer Service: A+ Safe Storage: A+ Price: A+

We've had a storage unit here two different times for many years. We've never had any issues. The…read morelocation is convenient and secure. The owners are very friendly and accommodating. We HIGHLY recommend using Rockwall Mini Storage for your storage needs.

If you are looking for an affordable and convenient location to store your vehicle, this is…read moredefinitely a place I recommend. I needed to store my vehicle for a while, and Helson took my call immediately and the process was very easy. I am not going to need the storage anymore, but glad my stuff is still safe and in the condition I left it in.

Clean storage space, easy, hassle free. Friendly staff and in a great location. I recommend this…read morestorage location.