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    U-Stor-It Otay

    3.6 (16 reviews)
    Closed 9:30 am - 5:00 pm

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    1 month ago

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    3 months ago

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    Brooke B.

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    2 months ago

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    Brooke B.

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    6 months ago

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    Brooke B.

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    3 months ago

    This was super easy to setup online, just a couple of clicks and I had the storage u it I needed

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    Brooke B.

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    7 months ago

    Very clean and staff was very efficient and helpful. Would highly recommend this establishment.

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    Brooke B.

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    1 year ago

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    1 year ago

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    10 months ago

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    Brooke B.

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    2 years ago

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    Brooke B.

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    2 years ago

    Super Clean, well run, friendly staff. I have had 3 units here. Very affordable and easy every time.

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    Brooke B.

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    1 year ago

    Always the best! Easy to deal with, clean facilities, and the employees are great! It's a pleasure doing business with them!

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    Brooke B.

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    Ask the Community - U-Stor-It Otay

    Review Highlights - U-Stor-It Otay

    As soon as I walked in Paola greeted me & asked what I'd like today, very professional & knowledgable!!

    Mentioned in 2 reviews

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    You might also consider

    Otay Mesa Self Storage

    Otay Mesa Self Storage

    (59 reviews)

    $

    Customer Service is friendly, knowledgeable, and helpful. I was helped by Ruby and she was great…read more Storage facility is clean, safe, and secure as well as open later than other storage facilities throughout the week making it easier to access your things. I got 50% off the first month. Overall a great experience.

    I stored my property and paid for 15.5 years due to military. I just went to clear out once Otay…read moreMesa Storage increased my tiny 9 x 7 unit to $205/month. I unlock my storage and all dead rodents in my unit, rodent droppings and pee, my 50 boxes, rats and rodents chewed through and destroyed all my paperwork, my clothes, my shoes, rodent droppings all in my dishes, in my clothes and shoes, rodents chewed through my extra-strong moving boxes, and also chewed through all my toiletries. Entire management has never contacted me/come by to survey all my property damage, and COMPLETELY IGNORE THIS SITUATION AND ME. Noth facility manager and the office refuse to give me their insurance claim form to file claim to their insurance company for $2500. The facility manager anf staff engage in office gossip, and the staff goes out of its way to make clearing the unit very difficult. There is only one garbage bin for the entire facility, and the garbage and recycle bins stay locked. I have to drag trash from the back of the facility all the way to the front where the entrance is. I waste so much time dragging garbage to the garbage bin all the way in the front in 100-degree weather. All this rodent-droppings and pee exposes me to Hantavirus, and there is no air ventilation in the building. And after all this. Otay Mesa Self Storage has ignored all my property damage due to rodents getting in my unit, but had the nerve to send me a bill? The facility manager dismissed rodents as no big deal because he has rats in his apartment complex where he lives. THIS STORAGE FACILITY IS FALLING APART AND NOT WELL MSINTAINED AT ALL. ONLY ABOUT COLLECTING CASH. This storage unit also has VERY NASTY POLICIES to charge $200 for trash left because no garbage are near to discard trash, and also charge $250 if you leave the facility late. ABSOLUTELY AWFUL BUSINESS.

    U-Stor-It Otay - selfstorage - Updated September 2026

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