I recently rented a storage unit and I am very happy with its location, ease of access and…read moreespecially the service. Arthur went above and beyond to go out of his way to help me with set up and accessories I needed. Very friendly and professional with genuine vibe so I wanted to acknowledge him

Everyone... HAPPY THURSDAY here in San Diego America's City! with BallPark Storage downtown in the…read moreGaslamp District of the East Village on Island Avenue being America's Finest Storage Facility to store your valuable possessions securely with peace of mind! The company has brought in a whole new management team of workers who will watch over your precious valuables stored there like a hawk or like a mother bear caring for her cubs . Maria is the new manager now and her sole purpose, focus is to make sure that whatever you store in your unit is secure and safe: Team Maria will protect your assets stored at Ballpark Storage in your private unit . I've been a customer for years and speak from firsthand experience. Yes, Ballpark Storage is the finest place to stockpile your fine possessions, valuables with confidence . Sincerely, Jacob Regal.

Mackenzie, gave me exceptional customer service. She detailed every service provided by National/54…read moreSelf Storage. Thank you for making the process easy.

I have rented space here for years now. I have no prior experience in storage rental, so i dont…read moreknow how to judge in reference to other companies. I can say that in the time i have been here i have always been treated well. Courteous and friendly. As far as being secure... i left my storage unlocked one day and got a call the next day about it.

I recently used this U-Stor-It location to help manage an upcoming move, and the experience was…read moreseamless from start to finish. Moving is usually incredibly stressful, but this facility made the logistics so much easier. A few things that really stood out: * Cleanliness: The entire facility is very well-maintained and clean, which gave me peace of mind about storing my belongings there. * Accessibility: They have plenty of carts available for use. This was a total game-changer for loading and unloading quickly without breaking my back. * Great Staff: The team on El Cajon Blvd is fantastic--super friendly, professional, and ready to help with any questions. If you're moving in the North Park area and need a reliable, easy-to-use storage unit, I highly recommend this spot!

Good customer service area was very clean. They even work after hours…read more Will definitely keep coming back

Sal is super nice and professional. Place is clean and…read moreeasy to access! Thank you Sal!!

OK, so this is how this place works... They get you in with really cheap low rates for a couple of…read moremonths... Then they raise the rate more than double for a few months... Then they can't guarantee the rates for the months after that ...no thank you... They don't even have trash cans for you to discard waste... No thank you

Stored my stuff with them for a bit while in San Diego. Great location, clean and easily…read moreaccessible! Definitely recommend!

I rarely leave reviews, but I feel it's important to share an honest experience for anyone…read moreconsidering storing their personal belongings here. I was informed by Kettner Storage that my lock was allegedly loose, and without my authorization, they placed their own lock on my unit. While I understand security protocols are important, the way the situation was handled afterward was incredibly disappointing and unnecessarily difficult. I live far from the facility, and with the cost of gas and time, I sent my assistant to simply check the unit. Despite calling from the phone number listed on my account -- the same number they have previously used to contact me regarding payments and account information -- my assistant was denied access because they refused to provide the key to the lock THEY placed on my unit. After multiple calls with the supervisor, confirming my identity over the phone, acknowledging who I was, and having my account information in front of them, they still insisted I personally drive down with my physical ID to access my own belongings. What made this more frustrating was being told "not to take it personally," when the reality is that this caused a very personal inconvenience involving my time, travel, expenses, and stress. There were many reasonable solutions that could have been offered: * Allowing me to email a copy of my ID for verification * Adding my assistant temporarily to the account * Verifying identity through the account phone number and information already on file Instead, I was met with inflexibility and what I believe was dishonesty. I was later told that on April 16th I had allegedly been informed that I would need to appear in person with ID to access the unit. That conversation never happened. The discussion on that date was regarding adding my card to autopay. For people who store important belongings -- especially if you travel frequently, live far away, or may need emergency access through a trusted assistant or family member -- this is something to seriously consider. If a lock issue occurs and you cannot physically appear immediately, accessing your own belongings may become extremely difficult. Storage companies should not only provide security, but also professionalism, honesty, hospitality, and practical solutions for their customers. Unfortunately, that was not my experience here. I truly wish I could leave zero stars, but one will have to do.

I paid for over two years of secure car storage for my 2006 Buick Rendezvous with AAAA Storage, and…read morethey exceeded every expectation I had. From day one, they took excellent care of the vehicle, kept it in great condition, and promptly alerted me to any minor issues that came up. Their communication was always clear and professional. When my storage needs ended, we worked out a mutually agreed-upon contract for AAAA Storage to sell the car on my behalf. They handled everything with remarkable professionalism--advertising, negotiating, and closing the deal far more effectively than I could have managed myself. They never delayed the process and actually accelerated a smooth, successful sale. This was a wonderful partnership from start to finish. I had no further need for the vehicle and won't be traveling back to San Diego, but I cannot recommend AAAA Storage highly enough. If you need reliable car storage (or related services), let Kevin and the team take care of you. They are an outstanding company, and I truly hope they continue to grow and thrive.

Can't recommend AAAA Auto Storage & Park enough! I had my 2001 Chevrolet Corvette stored with them…read morefor the better part of six years! The team at AAAA often went above and beyond to accommodate special requests I had in terms of car maintenance and they never hesitated to help me out. The best part was when I finally retrieved my vehicle for the final time after six years of storage, my car was in GREAT condition - as good, if not better, than when I originally dropped it off. Fair rates, excellent customer service and peace of mind - can't ask for much more than that. Thanks again AAAA!

I rented a unit at a relatively competitive price. And, this is a great deal for those wanting a…read moreshort-term (e.g., 6 month) solution. Just know that prices will rise every six months. Within 11 months, my price went from $87 to $158, an 82% increase! The only other issue is the weekend opening hours (9:30) were a surprise a couple of times. I liked the onsite staff, the facility is clean, never saw a bug.

Yeah, I don't know what these motherfuckers is talking about, but I've been using this place for…read morethe past five months while I've been living in my car and I have not had any type of problem

I first came a cross this business by living directly across the street, of course at that time it…read morewas under a different management. This year, as I was preparing to move I began to yelp around to find a storage unit complex that would meet my needs. I did not have to look far, the first place that popped up was this business! I said to myself, "hey, why not?" First, I called to inquire about how to get started and if I would be able to get a Dollie. I can not remember who I spoke to directly but she was extremely helpful. Later on that day, I went online just to see how big these units were and the pricing; there happened to be an online special going on for the unit size that I was searching for. I filled out all my information online & paid for my storage unit, it took me less than 10 minutes and I received confirmation in my email immediately. A few days passed by before I actually went into the office but when I finally did, I finished up paper work which consist of an agreement of what I can put in storage, a copy of my ID, and if I wanted another individual's name listed or not; the basic stuff. This is the first time I have ever rented a storage unit and so far it has been a very good experience for me. The ladies at the front office counters are extremely nice! I come in, sign in on the log with my name, time, and storage unit no. Then I am given the red keychain with the key that allows me to open my storage unit door (they're listed in Alphabetical Order then each door has a number assigned). After I am done, I proceed back to the office to return the key & check out. One time, there was a sign on the door that said "back in 5 minutes" I ended up dropping the red keychain with the key in the mail slot since there was also a sign that said I could do that. So far, I am very happy with the services here and I will continue to keep my belongings here as long as I need them to be in storage.

So I was very happy that the new owners had turned a leaf for this place, So much I referred my…read morefamily member to rent a storage because of the great prices and new hours, I was wrong - Military members- do not rent here -beware!! When you go to sign someone up on your storage, place them on your account, state that they are authorized to access your belongings and manage that account..... it does not mean anything!!!!! We lost the key to the storage right after we moved everything in as we were getting ready for a deployment, we were told by Maureen that we would be able to gain access to the storage no problem and she would even waive the 15.00 fee to open it up for us -one time only. All we had to do was call her ahead of time so that she could have the tools needed to open the lock. My son went to gain access (also was placed on the account) to the storage and the gal turned him away,not Maureen but another woman claiming not to know anything about this arrangement. Picture this- this was not a simple drive over, it is 100 degrees outside, you have a vehicle full of items that needed to go in and it is 40 minutes before they close. Also you are paying over 200.00 a month and for same strange reason, our name on the account means nothing? we cannot have access? What changed ? We are told we now have to have our service member send a copy of their id card to them. A fax copy. lets think about this now, while deployed over seas, who can easily do this? no one i know of. I mean floating n the middle of the gulf, send a fax... it is down right stupid. so this storage is being paid for and with no real resolutions to gaining access. What a huge disappointment as I recommended my family here. The only time they tried to rectify this was AFTER we closed the storage and AFTER i wrote this YELP, they could not give a far fig newton about this until then. I am embarrassed and disgusted the way this has turned out. The gal (Lori) that answered the phone tried to say that the law requires,, etc etc. Well then why would we waste time on adding people to the list of people able to handle the account and have access to the storage if it doesn't mean anything when we need to get access. I will not recommend this place EVER again and for the hassle I wont be coming back. As soon as our family member returned we got his things out of hostage from Super Storage, Poor business practice and they do not stand by their word. Nowadays may not seem like much to some people but to me it means more than my weight in gold.