They had everything I needed. Sign up was quick and easy. Customer service was great too.read more

Great clean facility but they keep increasing their prices drastically every year. I have one of…read morethe smallest lockers and it goes up a lot % wise annually. My monthly locker fee just went up over 25%! I'll be looking to move out as the cost doesn't justify storing things. Also I had asked them to follow up on a referral fee and no one ever got back to me.

I recently rented a storage unit and I am very happy with its location, ease of access and…read moreespecially the service. Arthur went above and beyond to go out of his way to help me with set up and accessories I needed. Very friendly and professional with genuine vibe so I wanted to acknowledge him

This is another review for this place which has been my go to for moving & storage needs. The…read moremanagement & staff that has come and gone has always been on point, professional, friendly & helpful. The manager Jessica is amazing asset to an already great business. Jessica has greatly improved grounds surrounding this storage place. It's downtown after all so expect homeless people & a-lot of rowdy people a hours of the day & night. Jessica along with Gilberto run a pretty tight ship on the grounds. Jessica handles every client, homeless or mental ill people in or around the grounds with dignity, empathy & an encouraging spirit.

Mackenzie, gave me exceptional customer service. She detailed every service provided by National/54…read moreSelf Storage. Thank you for making the process easy.

I have rented space here for years now. I have no prior experience in storage rental, so i dont…read moreknow how to judge in reference to other companies. I can say that in the time i have been here i have always been treated well. Courteous and friendly. As far as being secure... i left my storage unlocked one day and got a call the next day about it.

I recently used this U-Stor-It location to help manage an upcoming move, and the experience was…read moreseamless from start to finish. Moving is usually incredibly stressful, but this facility made the logistics so much easier. A few things that really stood out: * Cleanliness: The entire facility is very well-maintained and clean, which gave me peace of mind about storing my belongings there. * Accessibility: They have plenty of carts available for use. This was a total game-changer for loading and unloading quickly without breaking my back. * Great Staff: The team on El Cajon Blvd is fantastic--super friendly, professional, and ready to help with any questions. If you're moving in the North Park area and need a reliable, easy-to-use storage unit, I highly recommend this spot!

Affordable move in deals. Easy access to units & available carts is very helpful when you're in a…read moretime of storage need. It's a good local place that isn't too expensive.

The facility was safe and secure. Everything was clean both when I moved my stuff in and moved out.read more

Armando took such great care of my car! The entire team was amazing, but a special shoutout to…read moreArmando for going above and beyond. Thank you so much!

I rarely leave reviews, but I feel it's important to share an honest experience for anyone…read moreconsidering storing their personal belongings here. I was informed by Kettner Storage that my lock was allegedly loose, and without my authorization, they placed their own lock on my unit. While I understand security protocols are important, the way the situation was handled afterward was incredibly disappointing and unnecessarily difficult. I live far from the facility, and with the cost of gas and time, I sent my assistant to simply check the unit. Despite calling from the phone number listed on my account -- the same number they have previously used to contact me regarding payments and account information -- my assistant was denied access because they refused to provide the key to the lock THEY placed on my unit. After multiple calls with the supervisor, confirming my identity over the phone, acknowledging who I was, and having my account information in front of them, they still insisted I personally drive down with my physical ID to access my own belongings. What made this more frustrating was being told "not to take it personally," when the reality is that this caused a very personal inconvenience involving my time, travel, expenses, and stress. There were many reasonable solutions that could have been offered: * Allowing me to email a copy of my ID for verification * Adding my assistant temporarily to the account * Verifying identity through the account phone number and information already on file Instead, I was met with inflexibility and what I believe was dishonesty. I was later told that on April 16th I had allegedly been informed that I would need to appear in person with ID to access the unit. That conversation never happened. The discussion on that date was regarding adding my card to autopay. For people who store important belongings -- especially if you travel frequently, live far away, or may need emergency access through a trusted assistant or family member -- this is something to seriously consider. If a lock issue occurs and you cannot physically appear immediately, accessing your own belongings may become extremely difficult. Storage companies should not only provide security, but also professionalism, honesty, hospitality, and practical solutions for their customers. Unfortunately, that was not my experience here. I truly wish I could leave zero stars, but one will have to do.

One of best storage units I've rented. Marina is great; very personable and knowledgeable…read more Thank you for your response. Update: Might I add that I have used many, many storage units throughout California for over 40 years. This place tops the list, even at today's prices. Always kept clean and accessible so you're confident that your 'life's treasures and memories' are kept safe and secure. One less thing to worry about right?! Thanks again, Marina the Multitasker, for helping me move forward towards my new senior life.

I paid for over two years of secure car storage for my 2006 Buick Rendezvous with AAAA Storage, and…read morethey exceeded every expectation I had. From day one, they took excellent care of the vehicle, kept it in great condition, and promptly alerted me to any minor issues that came up. Their communication was always clear and professional. When my storage needs ended, we worked out a mutually agreed-upon contract for AAAA Storage to sell the car on my behalf. They handled everything with remarkable professionalism--advertising, negotiating, and closing the deal far more effectively than I could have managed myself. They never delayed the process and actually accelerated a smooth, successful sale. This was a wonderful partnership from start to finish. I had no further need for the vehicle and won't be traveling back to San Diego, but I cannot recommend AAAA Storage highly enough. If you need reliable car storage (or related services), let Kevin and the team take care of you. They are an outstanding company, and I truly hope they continue to grow and thrive.

Active duty service member here. Stored my truck with them for 9 months and pulled it out once for…read moreleave and they took amazing care of it. Would 100% store with them again. I recommend for all military. I did indoor storage with a trickle charger. Pricing not too bad I think for the way they treated my truck I'd totally pay it again!

I rented a unit at a relatively competitive price. And, this is a great deal for those wanting a…read moreshort-term (e.g., 6 month) solution. Just know that prices will rise every six months. Within 11 months, my price went from $87 to $158, an 82% increase! The only other issue is the weekend opening hours (9:30) were a surprise a couple of times. I liked the onsite staff, the facility is clean, never saw a bug.

Don't even bother calling for the dollar moving special they play games . SUPER SCAM…read more Bait a hook scam they pretend there's limited units only then they try to give you options in facilities they want . Try to switch you around to other facilities . Its like buying a used car from a slum lot Or having a slum lord. I had high hopes only to get destroyed. First month $1 yeah right limited units only where does it say that ? Solution : Lol to the owners of this corporation just book the appointment and give the $1 dollar promotion also mention the assessment fee of $29 That way you'll be transparent you definitely earn more business this way . Instead of being weasels and sneaking around for the old school switch and bait scam it's old . The people nowadays have a voice social media platform to let world know their experience

I first came a cross this business by living directly across the street, of course at that time it…read morewas under a different management. This year, as I was preparing to move I began to yelp around to find a storage unit complex that would meet my needs. I did not have to look far, the first place that popped up was this business! I said to myself, "hey, why not?" First, I called to inquire about how to get started and if I would be able to get a Dollie. I can not remember who I spoke to directly but she was extremely helpful. Later on that day, I went online just to see how big these units were and the pricing; there happened to be an online special going on for the unit size that I was searching for. I filled out all my information online & paid for my storage unit, it took me less than 10 minutes and I received confirmation in my email immediately. A few days passed by before I actually went into the office but when I finally did, I finished up paper work which consist of an agreement of what I can put in storage, a copy of my ID, and if I wanted another individual's name listed or not; the basic stuff. This is the first time I have ever rented a storage unit and so far it has been a very good experience for me. The ladies at the front office counters are extremely nice! I come in, sign in on the log with my name, time, and storage unit no. Then I am given the red keychain with the key that allows me to open my storage unit door (they're listed in Alphabetical Order then each door has a number assigned). After I am done, I proceed back to the office to return the key & check out. One time, there was a sign on the door that said "back in 5 minutes" I ended up dropping the red keychain with the key in the mail slot since there was also a sign that said I could do that. So far, I am very happy with the services here and I will continue to keep my belongings here as long as I need them to be in storage.

So I was very happy that the new owners had turned a leaf for this place, So much I referred my…read morefamily member to rent a storage because of the great prices and new hours, I was wrong - Military members- do not rent here -beware!! When you go to sign someone up on your storage, place them on your account, state that they are authorized to access your belongings and manage that account..... it does not mean anything!!!!! We lost the key to the storage right after we moved everything in as we were getting ready for a deployment, we were told by Maureen that we would be able to gain access to the storage no problem and she would even waive the 15.00 fee to open it up for us -one time only. All we had to do was call her ahead of time so that she could have the tools needed to open the lock. My son went to gain access (also was placed on the account) to the storage and the gal turned him away,not Maureen but another woman claiming not to know anything about this arrangement. Picture this- this was not a simple drive over, it is 100 degrees outside, you have a vehicle full of items that needed to go in and it is 40 minutes before they close. Also you are paying over 200.00 a month and for same strange reason, our name on the account means nothing? we cannot have access? What changed ? We are told we now have to have our service member send a copy of their id card to them. A fax copy. lets think about this now, while deployed over seas, who can easily do this? no one i know of. I mean floating n the middle of the gulf, send a fax... it is down right stupid. so this storage is being paid for and with no real resolutions to gaining access. What a huge disappointment as I recommended my family here. The only time they tried to rectify this was AFTER we closed the storage and AFTER i wrote this YELP, they could not give a far fig newton about this until then. I am embarrassed and disgusted the way this has turned out. The gal (Lori) that answered the phone tried to say that the law requires,, etc etc. Well then why would we waste time on adding people to the list of people able to handle the account and have access to the storage if it doesn't mean anything when we need to get access. I will not recommend this place EVER again and for the hassle I wont be coming back. As soon as our family member returned we got his things out of hostage from Super Storage, Poor business practice and they do not stand by their word. Nowadays may not seem like much to some people but to me it means more than my weight in gold.

Great storage unit! Was fast and easy to get a storage unit…read more The customer service was phenomenal I would definitely recommend going back to them because of their efficiency and punctuality!

On December 10, 2025 I was charged $210/month. Two months later that was increased to $283. I just…read morereceived an email that commencing mid-October 2026 the rate will increase again to $364. I'm no mathematician, but that sounds like an increase of 66% in just 10 months! I'm a senior who lives on the East Coast and am just helping my daughter out and it would be extremely difficult for me to fly to San Diego, find another storage facility that doesn't gouge customers with these exorbitant rates! Ouch! Don't get sucked in by their false reviews. Stay far away!