Paul is amazing and very helpful, he went above and beyond to help my girlfriend and I move out of the unit we've had for many years

TERRIBLE MANAGEMENT!! Do not get your storage unit here!! They raise the price constantly and will tell you to get your belongings out same day. Outrageous behavior as a fellow resident in alpine for 20 years to see how this business treat their customers with such harshness is discussing. read more

Great place, clean & secure. Easy process signing up & checking in. Great price as well. read more

StaxUP Storage - Upstairs units. - Self Storage Near Me - Alpine, California

Helpful staff, got me set up and ready to go ..................needed storage fast they helped me ton

Arrived at storage at 1PM and lost key to lock. Needed lock cut off, so I headed to the office and it was locked up. There's a large sign reading that they are here and to call or text. I did both. Call went directly to voice mail, and no response to text. I called the business office and they stated that Paul was at the Boulevard location (an hours drive away), but they would text him. An hour later..... No call back, no response and no Paul. It's ridiculous that this organization depends on one person to manage more than one location and the response is sorry and I understand. Paul just arrive a few minutes after 2PM stating he was at lunch from 1-2PM daily. I asked why there was a sign and he said corporate wouldn't allow it. He was kind, cordial and most importantly helpful. This organization is incompetent and doesn't know their ass from their elbow. read more

I rented a unit at StaxUp Storage in Alpine on Tavern Road to prepare to move from my home after my husband died. After several months, I was able to move my things to free storage - money was getting tight. So on February 9th I informed the employee at StaxUp that I needed to move my things out. He didn't bother to tell me that ONLY if I removed out by the close of the following day would I get any of my $389 rent back. The unit is re-rented as of today and he's collecting double rent! He told me it's company policy. My policy is to warn everyone how heartless StaxUp is. read more

Do not get a storage here, we had our unit broken into and found out there were others around the same time. They were to cheap to put cameras in the hallways and after we got our stuff stolen they didn't help to find the perpetrators. I have called over and over to see what they found and they said they were busy and would look later! So frustrating do yourself a favor stay away from this place! read more

Typical bait & switch Tell you one thing on the phone (flat out lie) that they have a unit you want then when you get there it's a whole different story as they try and rent you a different unit. Who does that? They said I'd be next for it then I get a call that they just got another one and I can have it. Cool. Then 15 min later call me to tell me they have to give it to someone else that was a head of me. That would be ok but then don't tell me I'm next twice & call me, then back out of your offer both times. Not happy with their business practices at all. read more

Ok so getting a uhaul truck was fairly easy with them so I will give them that what makes this a bad review is simple the lady my wife took the truck back to was complaining about another customer then she decided not to check the over night key return and charged us for a extra day after arguing with her she went out and checked the box and to her surprise the key was there like we told her still got stuck with a extra day I will never go through them again read more

4.5 Stars Good pricing on storage and they even rent UHAUL trucks as well. Very friendly and accommodating staff. read more

Great location and facility! The manager Sam was very accommodating. Showed us several options to fit our needs. We even rented a truck from this location which really simplified our move. Good stuff! read more

This place was great on customer service, reasonable prices and organized, I am definitely a satisfied customer thanks Sam you and your team are great! read more

Valencia is a great site manager ! . This facility is clean, the service is great and the grounds are secure. I have been here with 2 units for years, couldn't be more pleased ! I am about to rent a third unit ! Stax simply does Stack Up !!!!! read more

Sam is a GEM! He is very helpful, and a wonderful guy! A great experience! Thank you Sam!

We have had a storage unit there for years. Y. Valencia is an excellent site manager. I am glad she also speaks Spanish. We felt very secure with our belongs being under her care and Jesus also. Thank you so much read more

Easy and reasonably priced. Very nice staff. I would definitely recommend. I received 50% off my second month. Excellent deal!

I had to find a place quick to store my belongings to prepare for a move; I decided to check out StaxUp Storage in Alpine. I was greeted by Valencia, ( the on site manager), her enthusiasm and expertise made me feel comfortable. With her help I quickly decided which size unit I needed. She escorted me to look at a few units, they were all nice and clean. I finally picked one out. The transaction was very smooth. Later, I realized I would need a bigger unit. Valencia was there to help me again...another smooth transaction. I know my belongings are safe and secure, and would recommend StaxUp Storage. read more

I've been with this company for several years. Never had a problem. Sam is the manager now. He is always friendly, courteous and helpful. A real pleasure to do business with him! read more

Super clean and safe! The staff are really friendly and it's record speaks for itself. Very happy :)

My husband and I have had storage here for years. They are the most helpful and friendly place you will ever use. Excellent customer service. read more

Outstanding service. Very nice people, & very accommodating. Best storage in Alpine by far. Highly recommend.

The employees here are great! Sam is a great manager and is willing to work with any kind of situation. They are very professional and personable, I would not choose anywhere else in east county. read more

Great place for storage or U-Haul rental. Valencia is the best - great customer service and always helpful. I have had my personal items stored here for over a year, and the place is always secure and clean. Definitely recommend StaxUp Storage in Alpine! read more