Still waiting to see if my phone can be fixed but the employee who was working Tues April 8th was…read moreclearly blowing smoke and absolutely did not follow thru on his promise that we would receive a call no later than 3pm today, Wed April 9th so here it is 6:24pm & he didn't call either of the numbers we left I did call and the gentleman that took my call informed me they ordered parts that may be able to fix the phone and answered all my questions. I explained how frustrating it has been sitting around waiting for a call that clearly wasn't coming and he apologized & told me he'd be in tomorrow , & he would make sure I get a call and update as soon as they have an update & know if the phone is able to be fixed. Initial experience with this place was 1 but this guy just redeemed it to get to 3 . Hopefully it will be 4 in the end x I won't be giving 5 unless the first guy I spoke to calls an apologies

My iPad PRO USB-C connector finally died. My local store doesn't touch Apple products. Panic set…read morein, I reached out to family college student (UNH) whose peers had success with CPR Portsmouth. I went to the Nashua store, concerned not about the 30 dollar connector but CPR cracking the screen during the very invasive screen removal process to get at the connector, plus I didn't want to share my passcode. They accommodated both, guaranteeing if they broke screen, they make me whole. After the repair and in-store, I entered my passcode for them to check and they determined the far right side icon movement was intermittent. They replaced the screen entirely and I was a happy camper when I finally picked it up. They honored their commitment and I'd definitely return.

Can't say enough about this crew. Nick was amazing, knowledgeable and was able to talk me out ff of…read morethe cliff I was in. I was able to see him and Kali work with each other and other customers and they are amazing. My phone was shattered and I didn't think I was going to be able to retrieve any of my info or pictures or 30 years of contacts. Can't thank them enough!!

5 minutes ago New…read moreGarbage service, save yourself the trouble of coming here because they will rip you off. I brought my son's phone to get his screen fixed after I got the phone and got home the fingerprint stopped working and the very next day a line appeared in the screen. we took the phone back only to be told that the manager wasn't in so we needed to waste another trip and come back the next day. Long story short he blamed my son for the screen problem and didn't even bother to fix the fingerprint issue. I took the phone to a fix it store and was confirmed that it was a defective screen and got the fingerprint working which I had to spend another 200+ DONT WASTE YOR TIPE WITH THESE INCOMPETENT PEOPLE

SCAM! We got a battery replaced on an iPhone. Starting the late evening the work was done, our…read morecredit card and financial accounts were hacked. Unidentified people ordered credit cards from our accounts, fraudulent charges were made to our checking account, and our retirement savings account was frozen due to unauthorized activity. The timing of these potential financial disasters is unmistakable. Be mindful when blindly handing your phone for a repair you cannot monitor personally as anyone can plug in your phone in a back room.

Replaced daughter's screen. It was an obvious aftermarket, but okay. After a while - it kept poping…read moreout. It eventually came out, ripping out the cable and proximity sensor. After bringing it to a different place - they said the aftermarket screen ad been replaced without the required adhesive. Cost for the total second repair (elsewhere) with OEM screen was less than the original one.

the psycho fixed my camera in ten damn minutes S Tier…read moreexperience, would do again also the guy is just plain nice way cheaper than buying a new phone it was like $60 plus tax for a new camera

Fixed my iPhone camera in 40 min. Good value and high…read morequality. I walked over and got a coffee while it was being fixed.

Let me tell I spent 2 days trying to get my phone taking care of at Apple in Nashua they r useless…read more20 minutes here fixed AJ was a miracle worker I highly recommend him

the owner was welcoming and extremely helpful and informative. my dog chewed my phone and I was in…read moredire straits trying to figure out how to get on the same phone that day. he was extremely helpful and understanding and guided Us in the right direction and then did not even charge us! just a gentleman and I would highly recommend him!

In Boston for work and I dropped my phone. I found Rich on Yelp and gave him a call. Rich worked…read morewith my schedule and met me at a Dunkin Donuts at 9pm. He fixed my phone in just half an hour, right in front of me. He also carries a great conversation! Really nice guy and knows what he is doing. If you're in New England and you need your phone's screen replaced, don't hesitate to call Rich. His pricing is completely fair, his work is efficient, and he is very friendly.

I cracked the glass on my iPhone 6s. I was debating whether to fix it or not because it was only a…read morebackup to my iPhone 13 pro. Went to the mall and they offered to fix the glass for more than the phone was worth. I found iRich on Yelp and called him. He was very friendly and accommodating. I drove to his place of business and he came out to get my broken phone and replaced the glass in a half hour and charged a very reasonable price. Would highly recommend if you have the phone blues.

I've replaced many an iPad screen at CPR over the years (formerly NH iPhone Repair)! Service is…read morealways fantastic. Today we needed to replace my son's beyond repair iPhone with something refurbished. Walt was amazing! We picked the phone, he transferred the data and fixed some settings on both of our phones that the carrier screwed up (I'm looking at you Xf.....). Very happy with the experience, I always recommend them.

Superb service! Friendly, professional and very knowledgeable. Brought in my laptop with a charging…read moreproblem and they found the problem right away. Very capable and helpful. Even received great advice on a replacement battery and charging cable. Definitely recommend this company! Thanks for the great service and advice!

I picked up a wifi-router YESTERDAY - completely untouched the shrink wrap still on with receipt…read moretaped to the box. Discovered it won't accomplish 2 Gb so I returned it this AM. THIS STORE REFUSED TO REFUND TO MY CREDIT CARD - STAPLES "Cash" (store credit) only. Definitely a violation of their own policy. Presume they just couldn't figure out how to do it so they just said "no". DO NOT USE THIS STORE.

A big thank you goes out to Mike this week for taking the time to help me with a return. Staples…read moreBusiness Advantage was downright rude when I tried to make the return over the phone. I came to the store, Mike dialed them, told them about my experience, and I was given a return and refund confirmation by email. The phone call took a while but Mike hung in there and got the job done. That's what retail is all about - great service!

Luis came highly recommended. I called to ask if he could print texts from my iphone. After…read morespeaking with several people he is the first to say yes I can do it. He did an amazing job!!! I highly recommend him for all your technical needs. He is smart, personable and transparent (in the fact that he tells you exactly what he is doing). Price is reasonable and well worth it!

Excellent and expert service! The owner is very knowledgeable, fixed my laptop problem on the spot,…read moreexplained everything he was doing step by step, and didn't even charge me. It was a quick fix but still appreciate that he accommodated my needs. I previously brought my son's laptop in for repair and received the same great service at a very reasonable price. Definitely recommend this business for your data recovery, mobile phone support, and device support or repair needs.

So, I was having a problem with my laptop. When I logged on I couldn't get to my home page. I only…read moregot a picture that was in my laptop and it was frozen. I did all the usual things, log off, remove the battery, pull the plug then reboot to no avail. Then I googled the problem. It said to hit escape numerous times while the unit powered on and it would give me the option to reset the laptop. I got three options. I chose the one that said "This option will keep all your files, folders, email and personal files. I did it. When it finished I could indeed get to my home page. I opened my email and found it had deleted every single one of my sub folders. I have put every single personal and professional email in these sub folders for the past 20 years. I was devastated. I took it to Showtime Computer in Hudson NH. They absolutely couldn't have cared less. They didn't even want to turn it on and look at it. Didn't even want to try. Then I went to Best Buy Geek Squad where I bought the unit. They tried but couldn't figure it out. Then I googled Computer repair and saw that Apex got good reviews. Well let me tell you I couldn't be happier. Wicky Chan was patient with me, listened to my problem and said he felt he could get my sub folders back. His employee Maurice worked on it. In one day he had all my sub folders back and got me the software I need to back my info up automatically so this never happens to me again. These guys are honest, professional, talented and priced very reasonably. 25 years in the business. I absolutely couldn't be happier with the service I received. They have a customer in me for life!

They don't fix TV's the information that you gave me was totally incorrect.they don't do the work I…read morewas looking for.