I went in there because my phone wasn't responding. It was completely black. Sasha!!! She was completely amazing. She went out of her way to even help me make a service order, letting me use their telephone. Sasha just wanna tell you thank you for helping me out... read more

I went online and made an appointment to have my phone fixed. Upon arriving I was told they don't do appointments but only walk ins. If I would have known this I would have come in when they opened instead of waiting for the appointment time which would have put my phone being fixed was earlier. They had five phones from the day before so I left without getting my phone fixed because unfortunately I can't be without my phone all day with my job. If appointments are not valued then that needs to be removed from your website as an option. read more

Shady workers in this place. Was quoted $60 for the work if I brought in the parts. I arrive and the worker with the black hat quoted me $140. Saying his peeps should've never quoted this price. Well I'm sorry you'll lose a good customer. Went up the road and they will fix it. read more

Watch out for the sales pitch. They gave me a new up grade but also an up tic in replacement cost. I guess they were exceptional service.

Took my xbox series s in around march and did a 40 dollar deposit and then never got a call or update about it again, told it was gonna take a few weeks to get a response but it never happened and i just gave up on wanting the xbox entirely. Horrible service basically sold them an xbox for 40 bucks... read more

I have been here 4 times this week. It's about 35 miles one way but the closest place to get my phone fixed with the insurance. First time we went they said they didn't have the part (they could've called). We went back two days later and the new part didn't fix the phone so we got a replacement. Went back with two other phones today. One needed a new battery and new charging port and the other needed a new battery and was having issues with reception and calls. Went back and picked up the phones and not only did they not fix the phone with reception issues and battery, they damaged it! There's a huge crack on the front and the corner had multiple cracks. When I got there they said that phone was unrepairable and I asked why. They kinda smirked and said I'll ask. After 5 minutes of beating around the bush, the girl that actually did the damage came out and "explained" with no remorse. After several questions she just disregarded me and acted like it was no big deal. On the other phone they needed the battery and charging port, the battery was replaced. When I asked about port, she said they cleaned it but still loose. I said why didn't you change it? She said that I told her not to do it. She was mistaking the discussion we had regarding other phone. She said that the case was closed and I could just make another claim! Another one hour round trip drive and waiting for my phone that should've been fixed today! Unprofessional and unsatisfactory!! We will be getting a replacement phone but that's beside the point. Attitude is key. read more

uBreakiFix by Asurion - Mobile Phone Repair Near Me - Visalia, California

See all

It should be called "ubreakidamage" sadly.. came in around 11am (we left a $33 deposit) got notified my phone was ready around 3:00PM.. arrived at 5:30PM.. left at 7:20PM. Waited nearly 2 hours just to be informed that they had damaged some cable.. we didn't receive our deposit back. read more

Unfortunately this place should be called they break we pay to get someone else to fix another issue that they damaged i've always heard people complain that they go for something simple and something else end up getting damage recently. I went just to get my battery replaced and when getting home I made a phone call and now the speaker doesn't work. I can't hear anyone unless I put it on loudspeaker they should bring back the in-store techs they did a better job I've had my phone fixed by them a few times read more

Excellent fast and professional service found the solution to my problem without overcharging me, will always support business like this!

I've used them in the past and was very pleased. They have excellent workers. Fast and very reliable in the price. read more

The service was great. I needed to get my iPad fixed, and he did great! He was also so kind! You need to go to this place when you need a device fixed. read more

Just got my Samsung back from this place and the customer service was great! Dropped my phone off and 2 hours later got it back running better than ever. I highly recommend you go here for your samsung products as they are a authorized samsung repair service. If you get the complete package they even replace the battery and all! The price is very competitive and fair imo. read more

Once again we had to use the services of this great shop. They were so kind when my dad needed his charging port fixed. Thank you once again! We recommend you to our friends and family all the time. read more

Had to file a claim on another device in my home. Once again these guys went above and beyond to help. Had a replacement device within days. I had three munchkins with me and nobody made me feel like a burden in the store when my young kids were acting like young kids. Staff is always super friendly. Thank you guys again for the hospitality and quickness! read more

The ipad they gave me did not work with my carrier. Called back and was told they would get me the right IPad. 3 weeks later i still do not have an Ipad. read more

uBreakiFix by Asurion - Poor invoice. - Mobile Phone Repair Near Me - Visalia, California

See all

When I walked in and saw kids (anyone under 30 is a kid) sitting behind neatly organized desks I was surprised. The young man paid attention to my concern and was able to fix my iPhone within the hour. Professional, centrally located and reasonably priced. Definitely a 5 star review. Highly recommend this business. read more

I used their service to replace the cracked screen on my iphone X. The service was quick and the price was acceptable. What I liked most was the hours they are open. The late hours are perfect for me since my work hours are almost the same. I was going to buy a new phone, but they did better than I expected. Great job! read more

I had an amazing experience here!!!! Dropped my iPhone off for a screen replacement, had it back in my hand an hour later. I'm throughly impressed by the staff here. 10 out of 10 WILL recommend! read more

I went to see the Doctors at iBreakUfix amd I'm so happy I did the fixed my I phone with the umost care I felt like a part of me was down and they revived my phone like magic the man who helped us was awesome thank you so much you are so great I will be back!! read more

DO NOT COME HERE. If I could give this place a zero star I would. I came in looking to replace the charging port on my iPhone X because it became very stubborn and only wanted to charge with a wireless charging pad. The gentleman who helped me said the job would take about 2-3 hours which is not bad but I did not receive a call until 5 hours later. When I showed up at the expected time he said that he was not done yet and he was about to go on his lunch. He then asked if I wanted to see how the job was going when he took me to the back to show me my phone was barely in the dismantling stage. To make matters even worse he was watching a how to video on how to do this designated job and as soon as I saw that I had lost faith and knew my phone was not gonna be in good hands. When I got back the final price was about $108. And everything seemed fine but on the way home my phone turned off and I figured it was something minor. But now my phone is laggy, it crashes, and I can't use it longer than five minutes at a time because it keeps turning off then back on. DO NOT COME HERE, it is a waste of money, I'm sure there are better options. read more

they could not help me the manager was very helpful ,socialable and answered all my questions but they were backed up and if they cleaned and installed the things i need done would of taken 3 to 4 weeks so i decided to do the work myself but i thought the manager answered all my questions and was polite ,professional and who can ask for more read more