Always a friendly, professional and nominally priced service. I started using this location a few years ago. I've always had a professional reception and service. The techs are fair in their assessment and reasonable in their quotes. Other customers who came there were received well, moderate waiting times. And also they left satisfied like me. They don't make unreasonable promises. They deliver on commitments and honor their warranty as I could see with other customers who brought their stuff in. read more

Fast, reliable, and amazing customer service! They repaired my phone quickly and had it looking and working like new. The staff was friendly, knowledgeable, and kept me informed the whole time. Highly recommend for any phone repairs. read more

Great customer service! And my phone was repaired and done by the time they said it would be done! My phone's touchscreen went KA-PUT, D-E-D (dead) !!! I took my phone and 2 hrs later Wallah read more

I had my battery replaced and the repair guy named Thomas was excellent and on time. As well as professional.

My Steam Deck screen hadn't turned on in months, and I had a hellacious time navigating Valve's customer "service." I was finally willing to do the $250 repair--especially because a Youtube teardown convinced me that it's a fair price for those conplicated tasks--but Timothy the technician was able to get it fixed in-store and didn't charge me. It was only about 10 minutes, too. read more

Horrible service ..or complete lack thereof. Had our computer for 5 days...promised 24 to 48 hour TAT. Had to call ourselves to find our status. All we got was 'it's not fixable'. Came to pick it up, and NO ONE COULD TELL ME WHAT WAS WRONG. The technician 'didn't make any notes'. This was after 15-20 minutes of watching a very, very young boy go back and forth from front to back while "helping" other customers but not having any answers himself.....clearly no training. Absolutely the worst. read more

Highly recommend this place! I cracked my screen on my iPhone yesterday. Someone gave me bad ojo I made an appointment online, it was super quick and easy. I dropped it off today and it was ready in two hours like brand new!! They were super friendly and the whole process was super easy! read more

Very off putting the moment I walked in. Took my money when I was told I'd only be charged if the product was fixed, and was unable to fix the product. Took much longer to even get to my controller when he said he'd be done within a few days. Took over a week to tell me that he couldn't fix it read more

When you find yourself needing cell phone repair, this is the place to go. Yeah, dropped my phone and the glass broke. I was shocked how much it costs to get it replaced, but these guys are really nice and get the job done! It took roughly 1 1/2 hours to replace, and they use genuine Samsung products for my Galaxy phone. Straight up great service. read more

uBreakiFix - Mobile Phone Repair Near Me - San Antonio, Texas

On Friday, July 26, I went to UBreakIfit to have the screen protector on my cellphone (Galaxy Flip 3) replaced. I was told it would take 4 hours, which seemed strange to me. After 4 hours, I returned for the phone to discover it still wasn't ready. I had to wait an additional 35 minutes for the phone. On Sunday, the screen protector began to peel off. I returned this morning to have screen protector redone. Of course, I was told the one guy who knows how to replace the protector is off today. read more

They replaced my cracked screen in about 2 hours. Good location and friendly staff. I definitely recommend!

I brought in a game console with a bad disk drive. The guys here were able to fix my system within 2-3 days. The entire experience was pleasant and quick. read more

My phone's screen stopped working. I took it in and they said it would take about an hour and a half. I was notified within the hour that it was ready. Speedy quality work. read more

uBreakiFix - Mobile Phone Repair Near Me - San Antonio, Texas

Took my camera to get replaced, paid $140 and it looks horrible. My pro max cameras quality looks the same as a $200 androids camera now.

they removed parts from my iPhone and they didn't want to reapond for them, the phone started to fail, and in a legit store they confirmed the missing parts, terrible service read more

Excellent service! I was pleased they could fix my device without having to buy a new one and lose all of my data. I will definitely use them again. Turnaround time was great. Customer service was great. read more

I broke my laptop screen, and brought my laptop here to ask if they could fix it. They said they needed to order the screen from the manufacturer, and it COULD take some time due to supply chain issues. It did take some time for the screen to come in, but once it did, the laptop only took about 24 hours to be repaired. My laptop is good as new! Great job guys. read more

Location number one did not have the part we needed. So they confirmed with location number 2 where we drove and then stand out they did not have it. Wasted an entire day! read more

After a year of having a single crack on my screen I dropped my phone today and it really broke the screen beyond normal use this time and I decided to get it fixed. It took about an hour and looks almost as good as when I opened the box. The screen looks great, not like those cheap replacements that look washed out. Its not OEM but most people can't tell the subtle differences like the edges not being rounded out as much. For the price I paid its an awesome value. read more

uBreakiFix 4-17-18 17/100 Top-notch A-10 customer service! I just had to get that out right away before getting more detailed. First, thank you Cindy R. fellow Yelper! and recent friend I met at an event. Your review was all I needed to give them a try. You were correct, these guys are really nice as well as skilled. Tony's Chromebook decided to require re-installation of its OS. This is something of a common issue that I found when I did a YouTube search. There are many informative videos on how to fix this problem...but after trying it myself I decided to call on the professionals. Quez did a thorough intake interview on the Chromebook and explained their policy on giving us a diagnostics at no charge. We dropped off the book and within a couple of days had a call back from them with recommendations. I was impressed at the level of detail and patience to all my inquires regarding the issue. I appreciated how Nas explained that our particular issue was one that needed replacement, and felt confident about this diagnosis based on the facts. It seems this is an ongoing issue with the particular model we have. We will need to replace our Chromebook, so at their suggestion, I will be contacting Google to see if their level of customer service matches uBreakiFix. They followed their policy to the letter and did not charge us for the diagnosis since it was a problem that could not be repaired. They would not even take a tip which we were happy to give them for their outstanding service! Wow! I have not seen this level of customer service very often. I am happy to recommend this team at this particular location (the only one we have visited) to anyone with an issue requiring professional service with any device. I will certainly make them our go-to place for any future needs we have with our technology. Thanks so much... L. read more

DJ was able to help us with the process of getting my new iPhone fixed- case broke after 3 days! He gave us great advice and professional customer service. also taped my phone for a short term protection before going back to the AT& T store (had protection plan). We are traveling and needed to go thru Warranty. We are fortunate we had a fast and friendly store in the area. Thank you DJ!!! read more

Took my gaming computer here to get replaced, was given the back & forward run down almost every other 2-3 weeks even when they told me it would be a couple days before I would expect the next call, never received the call. Waited upwards up to 2 months just for 2 visits with these people. First time, computer didn't work, ordered parts, took them to get replaced. The old RAM was wet so apparently the entire motherboard had to be replaced, which was realistic & understandable. Mind you, I had ordered a new motherboard and new RAM sticks for them to replace. I get a call 2 months later talking about it had a domino affect on the other parts & now everything needs to be replaced for the 'very low budget price' of $499 This computer only cost me $750 + upgrades & what not, so around maybe $900 total. What makes you think a person would pay half what they spent on their entire computer just for y'all to replace the entire build with 'very low budget parts'. Might as well buy a whole new computer. This wasn't the only problem I encountered with this company, I was told to my face to buy this specific CPU fan & I clarified over and over to whoever I was speaking to if it was the right part & he insisted it was. Went through this TWICE with them before I finally got the right fan! If that wasn't enough for you; don't you think a computer technician would know that one wet part could've possibly ruined all the other parts & told me that before wasting my time for 2 months & ordering a simple motherboard & a cpu fan splitter for a DDR3 motherboard? Sounds like a quick money scheme getting someone who they know needs something to buy something 'low budget' which isn't true. read more

Really nice people. We showed him my phone and he figured out what was wrong with it and immediately fixed it and said it was free of charge. All he asked for was a nice google review. read more

Pretty good just a few hiccups here and there. Really nice people. On the phone is easy

Needed to get my iPhone camera fixed. After visiting another location they told me they'd be unable to do the repair due to not having the part and referred me to this location. I called just before their close of business on Thursday and was told they had the part and would be able to do the repair the following day as long as I came before noon. I arrived shortly after they opened, well before noon and was told they'd be unable to do the repair and they no longer had that part. I'm extremely frustrated since I had to drive well across the entire city and was my time and don't appreciate being lied to and the poor communication. read more

Took in my ps5 for a disc drive repair, was helped and quoted. Staff was nice and professional, the only thing is that there was 5 days where I didn't hear from them about the repair and I started to worry. Nonetheless it was a good experience overall read more

Great job. One hour to fix screen, very friendly, affordable, would recommend ! This is my second time coming to u break I fix and they don't disappoint read more

Service was not great, but not terrible either. Honestly, the prices were ridiculously high. I got a quote from Gamers Console Repair after this store fixed my console because the price seemed really too high. The quote was half the price of what uBreakiFix charged me. I wish I would have gone with Gamers Console Repair instead! read more

My daughters phone is good as new and it took 1 hour. Absolutely amazing definitely recommend.

As it says u BreakiFix, although I didn't break it my battery in my iPhone X wouldn't charge. Upon inspection we found the battery was swollen and raised the screen. I left it and got it fixed within 45 minutes. Thanks guys! read more

I would not recommend going to this location. I was skeptical at first because of previous reviews, but thought I would give it a chance. It was very disappointing since I had made an appointment and the gentleman left me standing there for several minutes only to tell me I needed to call customer service. While asking questions he was very vague and dismissive. NOT helpful at all. I walked out of the store with zero answers. Then he called me an hour and a half later to ask if I was coming in for my appointment and I had to remind him that he let me walk of the store while I patiently waited for assistance. If you want great customer service and quality work I would recommend the location on 410 and blanco. read more

These guys are the real deal! They repaired my iPhone 11 quickly and warranted the work. I had to take advantage of the warranty. The phone was mishandled and their work was compromised. They chose to honor the warranty and repaired the part again. I will never go to another place for my electronics repair. Thanks for everything read more

If you're a Samsung customer and have issues with the pre-installed screen protector on the S20 then you're better off going through your insurance company or just peeling it off and putting on your own. The guy at the counter was nice enough but gave me the runaround by directing me to call the "corporate store" on Blanco, which didn't even have what I needed. Not recommended. read more

Came into have iPhone screen replacement because of water damage. No one looked at phone for the entire first day. Disappointed with customer service read more

DO NOT COME HERE unless you want to experience extremely poor customer service, as well as poor quality work. I have had TWO bad experiences here. The 1st experience involved me bringing my phone in with a cracked screen to have it replaced. Everything was still working correctly on the phone, however when I went to pick it up, the home button magically stopped working and was deemed "unrepairable" by this company. I took my now broken and cracked phone to the Apple store where they were able to fix it properly. I decided to give this store a 2nd chance when I cracked my screen again. They were able to successfully place a new screen on my phone, however I noted that the screen appeared more dull, dim, and yellow tinged when compared to my previous screen. Typing has also become significantly more difficult due to the change in touch screen sensitivity. I used to be able to type quickly on my phone, but now I am finding myself constantly editing what I type due to missed letters or lack of a functional space bar. I brought my dysfunctional phone to this location to question the changes noted after the screen replacement and the employee said it's because thy don't use Apple products so there was nothing they can do to fix it. To make things worse, I paid the same amount for a screen replacement at this place as I paid at the Apple store. Don't ever come here!!! It's a waste of money. Just go to the Apple store. It's the same price for better quality of customer service and better quality products. So unhappy with this place. read more

More like uBreakiDontFix. I wish I could leave a zero rating for this place. I went in yesterday around 1 pm to have the back glass on my S9 replaced as the glass that protects the rear camera had shattered. I was told that they had the part for my model in stock and that it would take two hours. I came back after one and a half hours later and was told by Jonathan that it was almost completed and that they were running the diagnostics that Samsung requires. After an hour later, Jonathan comes from the back and tells me that it failed a section of the diagnostic test due to the test not recognizing the front display and that he doesn't know why. The front display was working fine prior to me bringing it in for service. There should not be any reason that the front display should not have been recognized unless they screwed something up when attempting to replace the glass back casing as they claimed. Jonathan said that due to it failing a portion of the test, that Samsung doesn't allow the sale of the replacement to go through. He said that I could replace the front display (which didn't have any issues prior to them laying their hands on it) for $229 in addition to the price of $59, not including tax to replace the back glass as well. That's nearly the price I would put towards a new phone! When I refused, due to no physical damage to the display and for him not providing me a reason why the front display could have failed the test, he said that he could place the original back on the phone again. So, either he was trying to gouge me out of more money for a front display screen that is working, something went wrong during the repair and they tried to cover it up, or all the above. In addition, when I received the phone back with the original back on it, the sticker from Samsung with the serial number had been removed. They did not get my consent to remove it! I wasted two hours of my time to receive the phone back just like it was, to begin with. I usually repair my own devices, but I opted for uBreakiFix due to them being an authorized repair place for Samsung. NEVER again. If you want something done right, do it yourself or go to any other place outside of uBreakiCrook. Samsung should be ashamed of partnering with them for repairs! read more

Super fast at fixing my phone! Good customer service and was very thorough on how my phone was going to get fixed.

If I could give 10 Stars...I would. Customer service was the BEST. I was with my friend who's LG phone went nuts and was stuck on menu and it kept repeating everything over and over. We went to Walmart and they screwed around with it for awhile. Then informed us it was broken and we needed to get a new phone. We got a Galaxy for about $300.00. My friend hated it and finely ...I couldn't take any more and found this phone repair place in Leon Springs by Willeys. We went in... the technician diagnosed and repaired the phone in 30 minutes.....so glad! We returned the Galaxy and all was well....life was good--again! :-D read more

Had to come to to get my Pixel 2 XL repaired after having problems with another service's ability to communicate and acquire parts. Needless to say, before even heading out, I started by calling ahead to make sure they'd have what I needed, which was the start of polite, professional service on their behalf. Drove down to drop my phone off (the hardest part being finding the place [it's right next to the theater, not the main shopping center]), where I again received quick, honest, professional service. Phone was fixed in roughly an hour (I left it there b/c it was the middle of the workday), and came out looking brand new again. I hope to never have to use them again (I mean, that'd involve something breaking, and nobody wants that), but if I did, their service would certainly draw me back. read more

I dropped my mini iPad and shattered the screen. Took it here on a Facebook recommendation and it was the best decision! I left it late morning and was told it would be close to 5:00 before it was ready but Austin called at 2:30 and it was ready. The price was what I expected and now I have a "new" iPad. I'm very pleased and recommend this location. read more