I intend this to be constructive: please fix your system!…read more 1. volunteers: please let the volunteers try to get through the system once so they understand the user experience and understand the waitlist app and how it looks, what the user sees, and how it calls us. everyone should have to do this. today i was treated rudely (like a scam artist or something) by volunteers while i was doing precisely what i was told to do by the waitlist and the front desk. 2. the waitlist app: the waitlist app is absolutely and totally broken. I waited through a list of 8 people and when I got to the top i was randomly dropped to number 5 again. I waited again. the third time i was at the top, I went to the adoption center they said my name was nowhere on the list at all. it went on and on! I was there for 2 hours of this. I know that you are underfunded but really--why is this so bizarrely inept and broken? Just make a PAPER LIST and call us, like a restaurant hostess would do. We didn't adopt, but we will from a good organization. And the place we adopt from will also receive our donation money.

A couple of years ago when I was traveling out of town on business, I got a frantic call from my…read morewife that our dog had gotten out of our yard and was nowhere to be found. I was in a pretty helpless position as I was not due to be home for several days. My son came up with a great idea and checked online to see if our dog had been found and turned in to the RASKC. Sure enough, she was there. My wife went down the next morning, paid the fee and picked her up. She had been well treated, and we are very thankful that they found her and gave her a good safe place until we could come get her. My son said that she was so excited to see him. She cried and whined, and fell asleep in his arms in the car. Thank you very much

So, last week my husband took some clothing items to VV along with a Rae Dunn item for Thanksgiving…read moreand a custom framed watercolor print. The print was cushioned by clothing items and he told the person who received the items that there were some fragile items. The worker said he would be careful, but couldn't guarantee how tge items would be handled by others. Sure enough, I saw the watercolor I donated up for sale. The frame and glass were broken by other workers. It is now in a cheap, paint peeled off, wooden frame. I know you all get alot of donations on a daily basis. Might I suggest you treat all items like they were your own? It's a shame that some don't seem to have respect for donated items. I wonder how many other items have ended up being destroyed? I would recommend only because they do have some good items and that's it.

My son has applied for a job here 4 times in past year hasn't been hired yet I go in this place…read morewith my son couple times a week to shop and I'm always seeing new faces working there someone told me my son is the wrong color I didn't believe that was the reason but I'm starting to believe it now my son is Caucasian. The person that told me he was wrong color does not work there.

We have been donors for over 15 years. I was evaluating my giving options and decided to stop…read morehere. We originally signed up for a specific child and that child aged out of the program then they auto set us up for another one, then another - no specific opportunity on our part in the selection process, we decided to stop. Well - that is VERY hard to do! First off you can't do it in the system - there isn't an Auto stop feature, you are required to call in, then there are scripts about the impact on the person you sponsored to attempt to retain. The call to stop took just over 7 minutes, the chat feature took about 2 minutes. If you sign up here be prepared to have to call in - which is actually nice to deal with a human so I did 2 stars for that.

For the past 10 years I've sponsored a little girl in Haiti. When I initially signed up, I was…read moregiven to understand that I could mail presents. that I would get a photo of her with the presents I sent, that I would be able to email her and get replies, and that I would continue to sponsor her until she was 18. I joined because I wanted the personal relationship this seemed to promise. At first I got photos of her with the gifts I sent her, but soon I didn't get photos unless I sent monetary gifts. No photos were provided when I sent packages through the mail. A couple of years ago they changed her address without informing me. I had made pre-printed address labels, so didn't realize the presents were going to the wrong address until one of my gifts was returned in the mail a year later. I don't know what happened to the other gifts. I sent more packages to the correct address over a year ago, but got no response. This week I got an email that said my child's community has "graduated". They included a film that showed the community has clean water and some sanitary facilities, but not a lot else. I know my child went to school, but don't know if the school will continue, what the children have been learning, or what sort of medical care they may receive in the future. There used to be an email where I could write with questions or complaints, but now I can't find it in their emails or on their site. They provide a number to call. I called and waited on hold. I got an overly chatty but rather glib man who told me my child didn't receive the last few packages I sent, that I should've called sooner, and that they are not responsible for the mail in Nicaragua. (I reminded him that my child is in Haiti.) I went to a lot of trouble to mail these things and am so disappointed. He told me I can send her a final email, but no further letters, monetary gifts or packages. I am really disappointed that this was done with no prior notice. My sponsored child is only 12. I had purchased other gifts to send her and now don't know what to do with them. The whole thing is too abrupt. I feel that World Vision has abandoned both my sponsored child and myself without sufficient advance notice or information. I also learned on this call that they've already discontinued my monthly donation to my child, and transferred it to another child in a different country without my permission. This was not clear in the emails they sent me. I told them to stop the donation as I don't want to repeat this experience. It's probably a better use of funds just to donate to a charity that provides food, education or healthcare without promising a "personal connection." Your money will be better spent, and your sponsored child won't wind up feeling abandoned.

Great place to meet and talk with other vets the staff is nice and a lot of time there some type of…read moremeal going on or some type of event

Nice post, very friendly staff. Come here after work all the time! They have Bingo every Saturday…read moreand dancing on Wednesday.

Before we walked in this building, the lady at the front gave us the biggest scowl through the…read morewindow. She refused to talk to us or make eye contact, answering a phone call as soon as we walked in. We were trying to see if we could drop off two stray kittens here, and if not, if we could be pointed in the right direction. Someone else steps in and asks the people behind the desk why they weren't helping, they just shrugged and pointed to the woman making a phone call. This person gave us advice, thankfully, but told us that since we took the kitties in, we've "assumed care of them" and need to pay a fee to surrender them. These aren't our cats, so we didn't do that. They told us to go to Seattle Animal Shelter. This was a frustrating experience since we really would love for these kitties to go to a loving home. We thought a place called BurienCARES would be a lot more helpful, but instead we were met with discrimination. I talked to somebody else who had a similar experience trying to drop off a stray kitten, but was treated with sharpness and judgement. ALSO -- I recommend giving the article about this place on B-Town Blog a read. It's called "Claws come out over Burien CARES as city council debate deepens" written by Mellow Detray.

I'm not sure what to say about this place. Our first impressions of this place was not good due to…read morethe absolutely overwhelming smell of excrement. It was so incredibly bad. I tend to believe that people who animals are wonderful and I'm sure these people are. We adopted a young cat. They said it was a year old. It turned out to be much younger. We took her to the vet 2 days later. She was infested with tapeworms. Soooo.. We love our new cat. I choose to believe that these people are doing the best they can. Maybe they need more help or a marketing person. If they could get a handle on the smell. I'd be game to help. Thank you for all you do. Miz Kilmousky

I got my gorgeous Wedding dress from here per fit fit btw , We worked with Amanda she was soo so…read morenice and let us take our time and be sure we got the perfect dress, Definitely come here everyone is so sweet and beautiful dresses.

Staff was helpful in giving instructions om how to pock dresses based on size and fit. A hands off…read moreapproach "unless you need help" was nice no pressure. Willing to work with us on holding the dress until the next day. Easy appointment process. Good location.

Dec 21 I went into the AVHS looking for a new forever friend. this was not the first stop in my day…read morebut it was the last when I laid eyes on "Nova". I held her and knew I wanted to take her home. I was provided a reasonable sum of money to adopt her and decided to proceed. when I asked what the process would be another employee came in at which time the process was reviewed and I was told the cost would $500 for her (she was a pup)! this was way outside my budget and I certainly would have said yes knowing the outcome of pocket. when my daughter and I mentioned that was not the price quoted we were told that there was nothing they could do. so I left. 1 hour and tears later I turned around and spent money I shouldn't have. "nova" was anticipated to be a small breed (24 pounds or less) wiener mix. Fast forward. "Nova" is now Magnolia/Maggie she is 35-40 pounds and shows every trait of a coon hound. Ending: over paid for a puppy after being quoted a lower price (yes I went back and paid it) that is bigger then I wanted and a breed that doesn't really work in an office due to the whining, howling and need for activity. oh and did I mention that they forgot to send her home with meds for after spay and wanted me to drive back from Yelm to Auburn? nice facility. disorganized. Not willing to follow through in incorrect pricing quotes.

I've had wonderful experiences fostering and volunteering for AVHS. If you're considering lending a…read morehand to a nonprofit in the area, I highly recommend this organization.

I think I have finally found the best CPA on the area: she painstakingly went through my whole…read moreprocess of getting my return done, found mistakes another CPA made on a previous return, and even dealt with all the random questions I had. My search for an accountant has reached it's destination!

If you want your taxes done right, you should go here. I had a problem last year with the H&r block…read moreat Kent Station last year and was very happy with the work she did for me and will be back next year.

I had a very poor experience today at my appointment. The first issue was that they asked me to…read morearrive 15 minutes early, which I did-and then didn't see me until almost 40 minutes later. My worker was Kim Tran. Like someone mentioned below she was EXTREMELY unfriendly. Didn't say a word to me the entire appointment except to ask what grade my sons are in and to ask me to sign papers. It was a full 20 minutes or so of awkward silence. She seems miserable and like she absolutely hates her job and the people she has to deal with every day. What I'm really upset about though is that I KNOW she didn't process my application properly and I know that she gave me WAY LESS money than I'm qualified for. I come every year so I know how much I qualify for. And my income this year is actually less than normal. I usually get well over a $1000 in energy assistance. This year she gave me $300! I have never gotten that little in all the years I have been coming. I honestly wouldn't have even applied if I knew it'd be that little. It's not worth taking time off to come for $300. I see others in the reviews have complained about the same things. To management-if one person complains you can take it with a grain of salt but if multiple people complain about the same employee-there's probably an issue there

They emailed me stating my appointment was canceled (not rescheduled) with no explanation as to…read morewhy. People take time off of work for these appointments and it takes weeks to even get an appointment. Why would you cancel it last minute without even rescheduling it or explaining the cancellation in the first place? So unprofessional.