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    11 years ago

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    SpectrumVoIP - The first honest advertisement from Spectrum VoIP

    SpectrumVoIP

    (71 reviews)

    Worked with Miguel Aguilar to change phone service to SprectrumV…read more He and the team has been very attentive and helpful with the transition.

    "One of the finest legal corporate scams I've ever experienced!"…read more Turn around and run toward literally any other VoIP provider. Ignore reviews of those who've just signed up because we've been stuck with Spectrum VoIP for 3 years and time reveals the truth. I would never recommend SpectrumVoIP to another business. What should have been simple phone service turned into a 60-month commitment involving a third-party finance company, confusing contract terms, multiple departments giving conflicting explanations, missing historical documents, cancellation instructions we never requested, and countless hours of our employees' time just trying to understand what we signed up for and what it would cost to leave. The icing on the cake? Our phones repeatedly show "No Service" while we're still paying for them. We've spent weeks emailing Billing, Cancellation, Customer Service, and others just trying to get straight answers. At one point we were told documents were attached to an email--they weren't. I clicked the link to view our own support ticket and was told I didn't have access. Business phone service should make running your business easier. This has done the opposite. Save yourself the headache. Choose a month-to-month VoIP provider with transparent pricing and no long-term finance arrangement. I wish we had. Would give this company -5 stars if I could. The photo below would be an honest accurate advertisement from Spectrum VoIP....

    Frontier Internet

    Frontier Internet

    (29 reviews)

    The representative for Frontier Communications says I can ONLY cancel my service at the end of my…read morebilling cycle. The billing cycle ends May 10th , today is the 29th. She said they don't give refunds. she asked for a Customer service identification. I asked should I have it... long pause... I'm sending it via the postal service. you should receive it within 3 to 5 business days. Once you receive it you can give us a call so we can cancel your service.(MUTE POINT) DUH... I questioned her again, she said I already told you that. Also, almost every communication and notification is via email even my payment. MY PAYMENT HAS NEVER BEEN REJECTED!!! WHY CAN'T MY SERVICE CANCELLATION BE AS EASILY CANCELLED AS IT WAS TO START? I'M REQUESTING A REASONABLE RESOLUTION FROM FRONTIER. The service i'm REQUESTING is to terminate my service RESONABLE. My monthly payment is $99.99 for just internet!

    Look at my history of reviews…read more Pop cultural reference... how hood are you when the words coming out of your mouth make less sense than any verse from the Red Hot Chili Peppers? Long story. Frontier scheduled me for an appointment with a 5 hour window for delivery so I took the day off. Woke up, double checked the timing, and they had rescheduled the appointment despite me having taken the day off. Tried to get clarified, and after speaking to several people that admitted that they not only rescheduled things but don't know why. I am being screamed at in mostly ebonics about something? I literally don't know why Frontier isn't hiring people that can't communicate in English. There is no joy in typing this. Charter had me setup in literally 30 minutes after Frontier literally ruined things for self-installation of a competitors internet... but Frontier doesn't actually show up for upgrades. Charter showed up, fixed all of Frontiers issues in 30 minutes. Let me be clear. Frontier gave me a 5 hour window to do a minor service upgrade, changed it without notification to us, and then the customer service had no idea of why Frontiers service changed the schedule. On top of that I was screamed at by a Frontier customer screaming everything is my fault and speaking in a dialect that literally makes no sense. Frontier told me they'd be here in a 5 hour window and no showed. Asked what was going on and was yelled at by Frontier in a dialect that I literally don't know why I was being yelled at. Called Charter. Went over everything. They showed up in 15 minutes to fix the issues Frontier created. From the end of my call with Charter it was maybe 30 minutes to a resolution? They didn't scream at me and blame me for their own inability to do service work that they recommended the time for. If you speak what I can only describe as "hood rat" and you are use ti being let down Frontier is for you. Frontier is really bad. My service request would have upped the monthly spend by 5x, and they literally didn't care or have someone that speaks English assist me.

    UC South - telecommunications - Updated September 2026

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