For anybody who has computer problems, Trinity Computers in Carrollton is the place to go…read more Spectacular customer service! Explained everything in detail and repaired my laptop within a very reasonable time and price. They don't give you the run-a-round like the big stores do. Extremely friendly and knowledgeable of their work. I was very impressed when I walked in to pick up my laptop and was greeted with a smile and the gentleman even remembered my name. I won't take my computers anywhere else. Trinity Computers is the best.

We were visiting our daughter in DFW area, when our laptop was infected with a virus. We were no…read morelonger able to use Edge due to a "warning" pop up that wouldn't go away. I Googled for a computer repair store near our daughter's home. Ballistic Computers was close, had good comments on their site, and was privately owned. Chris came to our rescue, immediately found the culprit, got rid of it, and scanned the registry to make sure nothing was left. Our computer was fixed in 4 hours. Service was fast, reasonable, and friendly. I highly recommend Ballistic Computers for people living in the Carrollton area.

We needed our screens fixed in 24 hours and Azar rushed to our rescue. So thankful! Family owned…read moreand operated so we're so happy to support this business. They truly value their customers and we will definitely be brining all of our led trucks here as long as possible. Thank you Javad and your team.

We purchased a digital signage solution, and very pleased with every step of the process. It's a P4…read moreLED resolution, and this works perfectly at 30+ down to 5 feet. The accompanying software is super complete, and easy to use. Most impressive is the customer service. They know the product well, understood the problem we caused, and had us up and running immediately. We are a remote customer on the other side of the country, and we felt like we got platinum level response.

Great service, quick turn around on orders, friendly and easy business to work with, highly…read morerecommend them for all of your printing needs.

Great service!! Every time we've needed anything they were more than willing to help. Prices…read moreseems extremely fair, and turnaround time has always been above expectations. From ordering, to getting the proofs, to picking up my orders, I've never had one issue. I'd would highly suggest them!! NV

Urgently needing my home office set up same day I fortunately came across Austyn from…read moreBrightfixtech. Austyn arrived within a couple of hours, professionally and ready to offer his expertise. My system is up and running better than I have ever had it before! New laptop (data migration/ clean up of old laptop to new) dual monitors, wireless printer...Clean work (tied up wires/ cables), extremely thorough and provides ongoing service for home office support! Definitely recommend! 5 Stars!

Austyn cares about his clients and the need of his clients. I am currently going through a rough…read moreone in life, recently lost my job because of COVID-19. Austyn heard about my situation and still offered to route CAT6 cables to my 2nd floor for a better internet access for me to work from home. Austyn offered to invoice me and that I can pay him once I got back on my feet. He offered me an extremely reasonable price for the labor. Labor included wall drilling and wiring from the ground floor to the second floor of my home. I am extremely grateful and satisfy with BrightFixTech and will always refer them to my friends and family. Thank you, Austyn!!!

Great experience the guys came in and did a professional job in half the time quoted. There's not a…read morewire in sight and my system is better than I could have ever imagined. After receiving 3 quotes I went with Brandon because: 1 - his camera system required no monthly fees (the others were $10+ monthly) 2 - his camera system comes with a 2 year warranty (the other 2 did not) 3 - his camera system was WIRED (the other 2 companies wanted to install wireless and add solar paneling for power and boosters for the WiFi and these modifications meant more $$$$) 4 - Fast response and very communicative So those were the reasons I picked him. But now - AFTER having the service I am happier with this system than I thought I could or would be with a camera system. I have custom zones that identify people in my privacy areas. My first experience was ordering a pizza on the day my camera system was installed. I knew the pizza guy was here before he rang my doorbell! Now that's what a camera system is supposed to do! Excellent job Brandon!! I forgot to mention he also got motion lights installed all around my home. Glad I made the right choice with Bright Guys!

I recently moved into a house with security cameras installed. The previous seller left Brandon's…read morebusiness card saying if I needed help setting up the cameras, this is the guy to call. I called Brandon not quite sure what to expect cost wise to set up the cameras, whether there would be a monthly cost, etc. Once I contacted Brandon, he was out to the house immediately. He was very thorough, explained the system to me and explained there is no monthly subscription fee as the system I have records to a DVR. He helped set up the app on both mine and my wife's cell phone and walked us through how to snip videos and put them on a USB. At this point, I was very satisfied with Brandon's response and professionalism while at the house, and the price was extremely fair as well. A couple of days after the system was set up I began to have an issue viewing the cameras. I contacted Brandon once again and he walked me through the steps to diagnose the issue over the phone. Turns out the hard drive went bad, so he told me which one to order on Amazon. It came in, and being busy with the move I wasn't able to contact him again to install it until 9:30PM on a Sunday night. Amazingly, he called right away and walked me entirely through the setup of the new hard drive. Again, at 9:30PM on a SUNDAY night, Brandon called me back right away after contacting him and walked me through all steps necessary and didn't even charge me. Brandon is very responsive to customer needs and goes out of his way to make sure everything is correct. I will never use anyone again for home security install and I recommend you don't either. Brandon truly cares about his clients and his level of customer service is second to none. Wish I could give more than 5 Stars.

Essential to my tech needs! Answered all of my questions with details and didn't leave any issues…read moreunresolved. I would highly recommend this business.

We use these guys to sub contract our telephony support. They do a great job and are always on top…read moreof issues when they are needed. Our customer's think they do a great job and it makes them very happy with us as well. Highly recommended.

Total fraud. I was sold a poorly made and defective screen on January 17, 2019 and Ron keeps…read moretelling me he will refund my money. This is now June 26 and still no refund. Ron has told me a several occasions that he will send it "Today" or "by the end of the week" and still nothing. Do not buy. The screen I received was a very poorly made knock off and it was extremely dark and out of focus. Ron talks a good game but no sincerity whatsoever.

Experience: One Star. Product: Two Stars. (only because the…read morescreen works) I don't think I've ever written a yelp review before, but I would have appreciated a heads-up about this company, so I'm hoping to supply one for the next person. THE PRODUCT - Macbook Pro 13" 2015 Retina D.A. Most importantly, **this screen is cased in plastic.** Even though their website specifically guarantees a "Metal Display Housing Cover". I really hope they didn't skimp on all the other key materials, but who can say. If you'd like to be able to pass your mac off as a mac again, this isn't the screen for you. That said, the screen is **working well** - I'm not noticing any issues with wifi, or anything else so far (one week in). The camera is pretty low quality, but since I haven't used the original Apple camera in months - because of this experience, see below - I can't really compare the two. I am no screen engineer or designer, so I can't speak to the color balance or anything like that. THE EXPERIENCE If I sound upset or downright fried, it's because I am. My original Apple screen started glitching on December 23rd. I asked my brother for help - he's a mechanical and electrical engineer, so it's his forte. He found this replacement part and felt pretty good about it, so we decided to replace it ourselves instead of paying probably north of $1k at the genius bar. The screen was out of stock at the time, so we waited until it was available again. On February 3rd, we were finally able to place the order for the replacement screen. **My credit card was charged immediately, and I received an email that the order was processed.** Their website said that they'd have "nothing [shipped] until the 14th due to the lunar new year", even though it also said they were in stock. Fine, we waited, and the lunar new year came and went. It was shipping flat rate, so I figured I'd give it the 10 business days to arrive. Nothing. On March 2nd, I wrote to the customer support email to ask what happened. On March 6th, I called and left a voicemail requesting a call back urgently. When I finally got a call back from Ron, I was pretty upset about the whole thing. To add fuel to the fire, **Ron immediately accused me of fraud.** Excellent. Ron said he must have emailed me back the week prior - but he definitely did not. He tells me that my order looked fraudulent, so they didn't ship the screen. I asked him why I didn't receive an email letting ME know about this? How on earth is it okay to take my $350 and send me nothing? Who's really the fraud here? I said that I completely understood if his company is dealing with a fraud attack, as he claimed, and I that would figure out a way to change my payment information and/or delivery address to look less fraudulent - my new mailing address is a PO Box and I had to leave my laptop with my brother in a different state at Christmas because of the shipping delays. I understand where he was coming from, but where was the communication????? He was sitting on my money and communicating nothing! So Ron is finally convinced that I'm not fraudulent, and **promises** to ship me my screen immediately. He says he'll hand-ship it himself that evening - sounds impressive, right? No. That was Wednesday, March 6th, and I heard nothing at all. One week later, I called Ron back to asked for a tracking number on that shipment. Ron got upset with me, said package thefts are a huge problem, and it must have been stolen, that he was out $350 bucks, yada yada, fraud, etc. (My brother works from home - in a residential neighborhood with houses far apart - and knows the delivery guys personally. He answers the doorbell for the packages. There's no way.) He said there was no tracking number because he went over to Fedex himself and shipped it with cash out-of-pocket. He sounded pissed, like it was my fault he's in this mess. I couldn't believe my ears. By the way, paying out of pocket to ship my package is absurd, the company should pay, and I would have preferred the proper channels, where I could get a shipping confirmation email and track my package. Ron says that he searched his whole car and couldn't find the paper receipt anywhere. At this point, I highly doubt he shipped a screen, and I also doubt that there even is a "proper channel" for this business. PS Ron introduces himself as Customer Service on the phone, but according to Yelp, he's really the owner. Who knows. I'm just detailing my experience for y'all at this point. It's been a really long time since I've dealt with anyone or any company this unprofessional, either personally or professionally. Long story short: the screen never arrives, Ron finally refunds my original purchase, uses manipulative language on our phone calls to suggest that he's the victim, only takes responsibility of these errors when he can spin it to come out the savior in the end. I bought another screen, it arrived with a **PLASTIC CASING** - pretty sure that's fraud, Ron.