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    UDStudentRentals

    1.0 (4 reviews)
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    Services - UDStudentRentals

    Property management

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    Scout Properties - Roach from microwave

    Scout Properties

    (97 reviews)

    When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

    I had a very disappointing experience with Scout Properties and cannot recommend them based on how…read moremy inquiry was handled. I contacted them the day after a rental property was listed because I was very interested in applying. I spoke with the listing agent, Emil, and made it clear that I wanted to move forward. He told me I would need to tour the property in person the following week. Since I live out of town, I asked whether a video tour or another accommodation was possible. He explained that the unit was occupied and suggested I attend the upcoming open house. I reminded him that I wasn't local and offered an alternative: I have a close family friend in the area who could tour the property on my behalf before the open house. Emil said he would contact the tenants and get back to me. Unfortunately, he never did. Despite multiple follow-up phone calls, voicemails, and emails, my messages were ignored. A well-respected local community leader and family friend also reached out to both Emil and the owner on my behalf with a courteous email. Only then did Emil respond, stating they were "moving forward with another applicant." What made the experience even more frustrating was that the property remained listed afterward, the listing description was updated, and when I reached out again, I still received no response from either Emil or the owner. To be fair, I did speak with a couple of other staff members at Scout Properties who were courteous and professional. Unfortunately, my interactions with the listing agent and the lack of communication from management left a very negative impression. At a minimum, prospective renters deserve timely communication and the courtesy of a response.

    Advanced Property Management

    Advanced Property Management

    (2 reviews)

    Do not hire Omar and his company as a property manager. He is very unprofessional. They made an…read moreerror on the lease for a tenant expected to rent one of my properties and he put on the lease that I (the landlord) would be responsible for utilities when I clearly sent emails stating the tenant would be responsible. I called him and he started out by yelling at me and told me if I didn't like it then terminate my agreement. In addition, he didn't require the applicant to include everyone living in the house to be on the lease. I changed property management companies and he refused to give the tenant their deposit back. He was also emailing me from one of the email address and it kept coming back invalid when I responded. I was hesitant about working with this company initially but decided to move forward and that was a big mistake.

    If I could rate this business less I would. I have been dealing with this property management…read more(Omar) for over a year. Omar has consistently lied , mislead me in the entire process of me renting my home! As of date, I still have a tenant in my home, who has paid rent late and now who hasn't paid rent in almost 3 months. This entire time, Omar from Advance Property Management in the State of Delaware has neglected to send late notices to tenants but charge late fees (that he keeps) and has never filed in the local court for a failure to pay rent! There has been many, many errors, obvious neglect, and misinformation from Omar of Advanced Property Management! I'm truly distraught, angry and still in complete shock! I'm currently seeking legal advice which is going to be another expense! I warn you DO NOT USE ADVANCED PROPERTY MANAGEMENT COMPANY! This company will cause you huge expenses and refuse to properly manage your rental!

    UDStudentRentals - propertymgmt - Updated August 2026

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