Karl was easy to talk to in setting up our appointment - very responsive. Technicians (I believe they were both named Chris) were very quick and efficient. Gave great recommendations and helped us know what air filters to get. Also very courteous to our cats who were scared by the loud vacuums. Will definitely use Ugly Ductling again! read more

I had the ducts cleaned the day we moved into our new house. Mike and Brandon came out. They are genuinely nice and friendly good people. They were courteous and worked quickly getting the job done within an hour. The amount of filth and dust was just gross so I am so so glad I had them come out. I don't think the prior owners ever had the ducts cleaned. The house smells better. Brandon asked me what scent I preferred. I received a text and call prior to arrival and after thanking me for having them out. I'll be calling them again in a couple years and I highly recommend them! Good people who do good work! Love that they are local and honest down to earth good people! Thanks Guys! read more

We had Mike and Matt come over today to clean our air ducts and dryer duct. They were polite, courteous, and friendly. Even better, they got the job done quickly and efficiently. They even left the laundry room cleaner than it was originally. Mike also took the time to give me a tip on what i can do to keep the ionizer clean and functioning proudlyHighly recommended professional work from Mike and Matt...thanks a lot! read more

We moved into a new townhouse in June that had too many free smells that made my fiancé's allergies worse -- the prior owners had two dogs and kids and were not particularly clean people. Karl and his team came in and removed the smells and allergens in a couple short hours. Ugly Ductlings was easy to work with and provided a great service that we are grateful we had done. Thank you Karl! read more

We had a dryer that hadn't been working well for months and finally got around to having it fixed. Chris came out and actually arrived over half an hour early (after calling to see if that was OK) and could not have been nicer and more professional. He and his assistant (I'm sorry I didn't get his name) opened up the dryer and diagnosed several problems right away. Besides cleaning out the vent near the dryer they went out and found that not only was the external vent not covered but there was a birds nest in there (seriously!) and took care of the issue and told me how to cover the external vent so it won't happen again. Chris could not have been better and I would absolutely recommend Ugly Ductling (and Chris) to anyone needing duct work, dryer repair, or related services. They were fantastic! read more

Mike and Brandon did an excellent job! We apparently have an odd type of washer and dryer and they were able to find out that we had mold growing due to the poor ventilation. They also recommended a "water bucket" system that could work for our ventless apartment. Overall they were kind and helpful. read more

My wife found Ugly Ductling online the same morning another duct cleaning company was scheduled to come in for service who happened to cancel on us an hour prior to our set time. I took partial morning off work and was unable to miss another morning from work. Carl, the owner of Ugly Ductling answered and was able to fit me in that same morning for service. Brandon and Mike were prompt &polite not to mention professional. They were fast, efficient and explained their work in plain English. Thank you guys for your fast response and quality work as I will be recommending your company to friends and family. read more

We hired Ugly Ductling to clean our dryer vent and to install our new gas dryer that Home Depot would not hook up with flexible hose. These guys were terrific. They were very professional and they quickly had the dryer working perfectly. I will definitely have them back to clean our heating and cooling duct work. If you need this type of service they are the ones to call! read more

After purchasing a new home, we called Ugly Ductling to clear air ducts. Karl was professional from beginning. He and his colleague came on time. Both were serious about their work and feel that they are adding value and with that motto they did an awesome job. I cannot even describe how dirty ducts were. But they are super clean now. We can breathe better air now. Another thing is they have electric vacuum so they can reach to every vent easily and quickly; no need for long vacuum tubes from a truck snaking through your house and no need to be dependent on weather. I will always call Karl and will highly recommend him. Honest hardworking guys. read more

Great company, honest guys. Respectful, clean, on time. A little pricey - but you get what you pay for. They did a wonderful job. Highly recommended. A+ read more

Awesome service! Called in on a Wednesday and had an appointment that Saturday. Service was impeccable. I will definitely be having them come out soon to do all of my air vents throughout my condo. read more

The Ugly Ductling was fast and efficient in quoting and performing the cleaning of my air ducts. We bought a house and took one look in the ducts and - yuck! - knew we wanted them cleaned out before moving in. We had a one-week turn-around from closing to move-in and they worked with us to fit into their schedule. The ducts looked great, the place smelled fresh and we were so happy to not be breathing in all that nastiness. They also inspected and replaced our dryer vent as well. read more

When my new dryer stopped heating up we called out a service tech to come out and take a look and found that our dryer wasn't the issue but the dryer vent was. I found Ugly Ductling on Yelp and am so glad I did. Karl, the owner, answered my call and set up an appointment the next day. The techs who came out were on time and got started right away. They explained everything that they were doing and were so nice. It was a really rainy day but when it was time to go on the roof didn't even bat an eye. They pulled a crazy amount of lint out of the vent on the roof and then blew out the entire vent pipe. Not only is our dryer working better than when we bought it but safer. Thank you so much, keep up the great work!! read more

Excellent job from the entire team. Karl is friendly, prompt and knowledgeable, and his crew is exactly the same way. Very helpful. They did an awesome job with our ducts, cleaning them quickly and explaining the process. Almost instantly, our home was cleaner and smelled better. They also made an additional service call for a problem that was entirely my fault, and they still fixed the issue at no charge. Highly recommend! read more

Very straight-forward to deal with. Clear quote with no nickel-diming. Karl answered all my questions on the phone. Was very flexible and accommodating when we had to change our initial appointment. Very prompt, even texting me answers to my questions during off hours. Then on the day of service, they were even early. That never happens! Did a great job with cleaning -- our vents were disgusting to start, but now they're clean. Also got the dryer duct replaced. Now we feel set for 2 years, and we feel good about the value of the service we received. read more

We have had 2 great experiences with this company! We first had our dryer vents cleaned out, and they were right on time, very professional, friendly, and left me without a mess to clean up. We had them return a few months later to clean out both our upstairs and downstairs vents. Again, they were on time, professional and friendly. They didn't even mind that my 2 year old followed them around the whole time! They left us with reminders for our follow up cleanings, which we will definitely follow up on! Great company over all! read more

Quick, professional, and all around great service. Did both my dryer vents and my HVAC system. Taxes and everything were included in the price, which was the number quoted when I called for the appointment. I'd definitely call these guys again! read more

Great service. Matched competitors price for me and also worked to fit my schedule. These guys were efficient and the owner Karl is a really nice guy! read more

Quality work and very friendly service technicians. I absolutely recommend.

I had done my research so I knew this was the company to use. I did not know that they are a family owned company. What I did not expect was that they were going to clean our ducts as if WE were part of that family. Kurt and John cleaned and re-cleaned the ducts to make sure they got every last particle. They were obsessed! It may seem as if duct cleaning is expensive but I definitely got my moneys worth and then some. read more

These guys were so great! Extremely friendly and easy to work with. The guys who came were thorough and very knowledgeable. They answered all of my questions. I would recommend to anyone to use. read more

Really nice guys and professional, they explain everything clearly and are very considerate. I always have a good experience with them and of course appreciate everything being cleaned and sanitized. read more

Not gonna lie, it was the name that first caught my attention on Yelp....but the great reviews reassured me I was making the right decision when I called Ugly Ductling to get a quote on my duct and dryer vent cleaning. Karl was great from the first call, friendly, informative, and he fit me into their schedule within a few days. They came out to our home and got everything done in a couple of hours and left our home smelling nice and fresh! I will definitely call them again and refer them to all of my friends. Fabulous customer service is hard to come by these days, no need to look any further for your duct cleaning needs! read more

Very personable and reasonable per upfront price quote before arriving. No unnecessary up-selling tactics. Owner was present and assisted the other technician during entire cleaning process. Would recommend to others. read more

Happy with the job they did at my condo! Good prize and very cordial. Will call them again.

This family run business is reliable, does great work, and cares about the final product. I hired them a couple weeks ago because our dryer vent had backed up and they came the next day to clear it out and clean our vents. It vents out our second floor which is really high and they didn't hesitate to get up on the ladder between two buildings and get it done. They even came back just today when I contacted them about an additional blockage. A ball of lint got stuck on a screw or something and then came loose and blocked the exit of the vent. They went the extra mile to make sure everything was done right. They are so easy to communicate with and I will recommend them to everyone I know! read more

They did a great job, very easy scheduling, great communication and fresh and clean ducts. I would definitely use them again!

If you are considering having your duct work in your home cleaned, look no further! Ugly Ductling is the company for you! I had a list of 5 duct cleaning companies I planned to call to get information and estimates. My first call was to Ugly Ductling - after talking with Karl (company co-owner) I immediately knew no further calls were needed. Minutes ago, the work was completed and Ugly Ductling did not disappoint. In fact, they far exceeded all expectations! Kurt (company co-owner) and Mike arrived promptly (as scheduled) to do the duct cleaning. Before doing so, I received a call to let me know they were on the way. Upon arrival, they explained, in detail, what was going to take place and and what to expect. Both Kurt and Mike were extremely professional, polite and friendly. It was clear from the onset that they knew what they were doing and that they were experts in their field. Kurt and Mike were very conscientious about every aspect of the work they were doing - and kept things clean and in order. As I said to Kurt and Mike as they left, "if everything in life was as easy as they made this experience, life would be great!" That about sums it up. Again, if you are considering having the duct work in your home cleaned, look no further than Ugly Ductling! read more

Fantastic company! So professional. They did such a great job. Duct cleaning, dryer vent, furnaces.... all sparkle now. We are breathing better thanks to them. I highly recommend these guys. read more

Had my dryer & air ducts cleaned. Awesome service!! Chris (the lead tech) & his assistant were fast, polite & gave really helpful tips for keeping the system running it's best. The entire service took less than 2 hours & there was no mess at all. Great company -- I highly recommend! read more

Efficient work, conscience and informative! Kurt is the man! We have a family and Kurt made sure to let me know that he was using organic, natural products that would be safe for them. read more

I wish there was an option to rate higher than 5 stars! Ugly Ductling is like the Capital Grille of the air duct cleaning business. Professional, caring, attentive to detail- they have it all! The owner, Karl (I believe), is very easy to deal with and clearly passionate about his work. Don't look any further if you're looking to get your ducts cleaned! read more

Yup. Five stars all the way. They are as good as all of the reviews say. They cleaned out our dryer vent. Turned up on time, super friendly, pointed out some good things we should know to avoid dryer fires, and was fast and clean with the work. Recommend them 100% read more

Wow, this company is fast, efficient, and well worth it. The team had excellent communication for both quotes and the actual job. They showed up on time and finished in half of the time quoted. Their work is clearly visible in both air quality and dryer performance. If you're considering vent cleaning, stop reading this review and contact them now! read more

I highly recommend Ugly Ductling. The appointment process was very easy. Mathew and Chris were very professional, very clean and super helpful. They were very efficient. This is likely the first time my home had a duct cleaning, and they were done in less than 2 hours. I look forward to working with them next time! read more

GREAT GREAT GREAT SERVICE!!! They were reasonable in price and they were quick!!! We have 3 dogs and our vents have not been cleaned in years. They were great. Definite recommend and will use them again when it is time for another cleaning. read more

I am extremely happy with Ugly Ductling! They were fast, clean, honest, reasonably priced, and extremely knowledgeable. The guys were very friendly and professional and explained everything thoroughly to me which I really appreciated. I will definitely be calling them for any future needs, they were great! read more

I had Mike and Brandon out this morning for a duct cleaning after moving into a new place. The previous owners had cats and the inside of the ducts looked down right fuzzy and disgusting. Mike and Brandon arrived on time, and hustled, getting our entire system cleaned and sanitized in about 1.5 hours. Fantastic experience, I'll be calling them back for my next cleaning and recommending them to everyone I know. read more

Brandon and Matt showed up on time and wore protective footies - the best way to start an appointment! Our dryer venting has perplexed others in the past, but these two had no issues. They were in and out in no time. Both were super friendly and professional. Highly recommend read more

We recently just had our air ducts cleaned by Ugly Ductling as well as our dryer vent. I can't express how professional and honest this company is. The owner, Karl, took my call and scheduled the appointment and went over what to expect with crew and price. Their price is fair and crew exceptional! Kurt and Matt took their time to answer all my questions with extreme patience and helped educate me on how often the air ducts and dryer vents should be cleaned. I definitely have seen a huge difference and will not think twice in referring them to friends and family as well as call them to come out again! read more