I've been stopping in at this location regularly to drop of Fedex packages for pick up. The…read morelocation is easy to access, not too crowded and you are greeted by Carlos; a dual employee for Access Storage and Fedex. Parking can be a bit muddy and its just an easy turn off industrial. Be mindful that Fedex pick ups occur every day of the week except Thursday.

We have been using Access Storage Cambridge for many years! Carlos has been amazing to help us get…read morethe right size storage for our needs. Even in an emergency situation (basement flood), he's there to help! So grateful! Thank you!!

I am in the process of moving and am storing my household for a bit…read more This is a lovely storage facility. Clean, bright and reasonably priced. I like that the access to the compound is restricted by key fobs, and because it's so well lit, the place doesn't feel "sketchy", even after dark. I feel like my things are safe and secure. Also, the woman who runs the front desk is super friendly and helpful. I was surprised at the prices for packing supplies -- the bubble wrap and plastic wrap were less expensive than Home Depot or U-Haul.

Thanks to Ultrastor Company for their great service!…read more I am really thankful to Ultrastor for the services that they offered to my mother. My mother is living in Burlington. She has to go for a holy tour to Jerusalem. But she was afraid of losing her possessions. Since it was a long journey, she was not having the courage to keep her things in the house. There are no relatives near her house. So my brother suggested my mother to approach Ultrastor. As they provide excellent residential storage solutions in Burlington, my mother visited them and stored her valuables there. When she came back, she was so happy that she saw her things are there safely stored. I would recommend Ultrastor for its storage solutions service.

The location! Large, secure, always accessible indoor & outdoor storage mere blocks from my home…read more Where do you find that convenience? Price for my 16' camper trailer of approx $45/mo with several mos free is I feel reasonable. Decided not to rent small indoor heated at $75 for my motorcycle. Don't have a comparison price. We'll see how accurate the billing as during the rental term. My only hesitation to give 5 stars. Front desk courteous & efficient. I'm

We have had our property in this storage unit since it was guelph storage co. It has now switched…read moreover to public storage and we have had nothing but problems with them. From our invoices being incorrect to harasssing phone calls every day (which they argue is their policy) bc we are a week late with our payment. We have been loyal customers for over two years and have never missed a months payment but are treated as if we trash. I can not wait to have the time to move my things to another storage place in Guelph. I would not recommend this place to anyone.

Absolutely horrible. Never, ever store your items here…read more On July 29/2025 I incurred over $100 in fees from a truck rental due to the false advertising Access Storage has about 24/7 Access. They fail to advertise that this location is an exception to that rule, and you'd have to look into their specific website apparently to find that out. I also had no notice, despite detailed monthly billing statements, informing me when the promo I signed up on was ending and the sudden doubled bill came as a shock. Please note that if you are even a little late on your bill, they will harass you with emails, texts and constant calls, so it is very reasonable to expect that at least a note of increase would be added to the last promotional bill. I submitted a Better Business Bureau complaint in the summer of 2025 after the Manager at this location, Rinkje, refused to do anything in line with any sort of customer service. Now, in February 2026 (6 months later) I finally got in touch with the Senior Manager, Michael Hu, who proceeded to cut me off, yell at me, and tell me there is absolutely no repair they are willing to make for the fees I incurred due to their advertising while blaming me, the consumer, for their mistakes as a company. I have a recording that I will be submitting to news organizations of Michael Hu, a grown man, raising his voice and cutting off a young woman who wanted her concerns addressed after 6 months of no resolution or response. BBB themselves told me they had a hard time getting in touch with this business, but according to Michael Hu, he "tried to contact me right away". They continue to refuse any sort of resolution.

I feel neverus at the begging to have to make order in Stouffville ON becausef my location is BC…read more different state. I try and do it. all related extro jobs I faced like accepting delivery, locker's key etc. are solved by manager Ms, Josephite by phone conversation and email communication. She arranged acceptance delivery for free, and mailed key to my location in Vancouver accordingly. I feel safe about it.no worry to make space to store in a different ON state. and fulfill my first navigation with them. Nothing bad, Nothing worry. This time, I also need available service, and know well about their improvement by instant online-chat to answer all my questions. and a pleasure thing to do is earn $ 25 credit in my account by writing such review from my deep heart. Because I will satisfy my own customer overseas for my service in Canada, a different country. Good, Better goes towards in half a year! Thanks.

Excellent price. Service. Quality. Family owned business -…read morelove supporting the little guy. I seen a review here about competing with Home Depot - not going to happen. Have we not lost enough family business' too the big corporations. Fat cat CEO earning millions - well the family business spends their money in your neighbourhoods - supporting each other. Much rather put a extra dollar in family company - rather than big corporations. Great job guys - good luck.

Crooks. Sold boxes labelled and advertised as 13" wide. I needed 13" for what was going in them…read more Box were 1/2" short and useless. 20 boxes. No refunds. The guy kept the boxes I didn't need at the store - no exchange (as I didn't need bigger boxes) & no refund. They made over $75 selling me air. Horrible business practices.